All inclusive

Dreams Sands Cancun Resort & Spa

Cancun 4.0

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

Perfectly situated along a breathtaking white sand beach in the heart of Cancun's Hotel Zone, sits Dreams Sands Cancun Resort & Spa! Experience all the great inclusions at this beach-front resort – where there's something fun for every age. Dreams Sands Cancun is walking distance from great shopping, restaurants and bars, and a short 5 minutes away from downtown Cancun.

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

436

Rooms

Deluxe Partial Ocean View
  • 1 king bed, or 2 double beds
Deluxe Partial Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV

Deluxe Partial Ocean View with Balcony
  • 1 king bed
Deluxe Partial Ocean View with Balcony
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV

Deluxe Ocean Front
  • 1 king bed, or 2 double beds
Deluxe Ocean Front
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV

Deluxe Ocean Front with Balcony
  • 1 king bed
Deluxe Ocean Front with Balcony
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV

Preferred Club Ocean Front
  • 1 king bed, or 2 double beds
Preferred Club Ocean Front
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
Additional details

Preferred Club Privileges

  • Personalized check-in and check-out with concierge service
  • Preferred status and amenities
  • Concierge service
  • Access to private lounge
  • Upgraded mini-bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily continental breakfast and afternoon hot and cold hors d’oeuvres in private lounge
  • Exquisite desserts and fine liquors in private lounge
  • Complimentary Internet access in suite
  • Complimentary computer access in private lounge

Preferred Club Ocean Front Corner
  • 1 king bed
Preferred Club Ocean Front Corner
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
Additional details

Preferred Club Privileges

  • Personalized check-in and check-out with concierge service
  • Preferred status and amenities
  • Concierge service
  • Access to private lounge
  • Upgraded mini-bar service
  • Pillow menu
  • Upgraded luxury bath amenities
  • Daily continental breakfast and afternoon hot and cold hors d’oeuvres in private lounge
  • Exquisite desserts and fine liquors in private lounge
  • Complimentary Internet access in suite
  • Complimentary computer access in private lounge

Amenities

  • Elevators.

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Playground
  • Arts and crafts
  • Climbing wall

Explorer's club

Fully supervised children's program

Open from: 9:00 a.m. to 7:00 p.m.
Age range: 3 to 12
The age range below will determine the quantity of children during booking.
  • Children ages: 3 to 12
Type Amenities
Manatees Bar, Swim-up bar
Desires Bar, Sports bar Live music
Barracuda Bar, Beach bar
Rendezvous Bar, Music lounge Live music
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Room

Internet

  • Business centre
Type of restaurant Type of cuisine Open for Additional Information
World Cafe Buffet International Breakfast, Dinner, Lunch
Portofino À la carte Italian Dinner Dress code
Himitsu À la carte Asian Dinner Dress code
El Patio À la carte Mexican Dinner Dress code
Waves & Sands À la carte International Dinner Dress code
Olio À la carte Mediterranean Dinner, Lunch Dress code
Coco Cafe Café Coffee and Pastries Snacks
Barefoot Grill Snack bar Grill/steak house Lunch, Snacks
Gaucho Grill À la carte Grill/steak house Dinner Dress code
  • Rooms: 436
  • Fitness centre: on site
  • Spa: on site ($)
Blvr Kukulcan km 8.5
Zona Hotelera Cancún
Cancun, Mexico 77500
24 km from CUN
  • Beach front
  • All-inclusive: Included
    • All meals plus snacks
    • Unlimited international and domestic drinks

Guests can Sip, Savor and See at nearby participating resorts from 6 p.m. to 1 a.m. every evening. Reservations must be made through the Resort concierge in advance. Restrictions apply. Visit www.amresorts.com/sip-savor-see for details.

  • Pets allowed available ($)

AMResorts® will now be welcoming small dogs (22lbs. / 10 kg or less) at all Zoëtry® Wellness & Spa Resorts, Secrets®, Breathless®, Dreams® and Now® Resorts & Spas. Please contact WestJet Vacations for details, restrictions and additional fees 1-877-737-7001.

Pools

  • Jetted pools: 3
  • Outdoor pools: 2

Water sports

  • Non-motorized watersports: on site

Other activities

  • Beach activities: on site
  • Daily activities: on site
  • Spanish Lessons
  • Bingo
  • Stage shows
  • Big screen Movies on the beach
  • Beach and pool Volleyball
  • Caribbean dance lessons
  • Kayaks
  • Catamarans
  • 24 hour front desk
  • Business centre
  • Concierge
  • Currency exchange
  • Giftshop available ($)
  • Medical services available available ($)
  • Parking
  • Tour desk
  • Wedding facilities available ($)
  • Car rental available ($)

Location

Address
Blvr Kukulcan km 8.5, Zona Hotelera Cancún, Cancun, 77500, Mexico
24 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 3 out of 5

Disappointed with the resort

49cyprianp on Aug 02, 2021

When my family and I arrived at the resort, I had built it up soo much that we we happy to be there. We were part of the preferred club and our check in was smooth. The room we go was nice, however it was very hot inside. It was 78-80 degrees in the room. We had someone come and check the air, however no change. We asked to get another room. We switched rooms 4 times that night. They gave us another room the next day. However that room never got cooler than 76 degrees. Maintenance came out twice and the problem was never fixed. On the third night, the air went out in the whole resort. It got up to 82 degrees in the room and this is around 11 at night. It was soo bad, that other guests were asking for fans. By the time we asked for one, my wife was told that the resort does not have anymore to give out. I got a call at about 3 am, informing me that the air should be fixed. It got cooler, but it never went below 76 degrees. The next day, the air went out again. This time the cleaning lady commented on how warm it was. she called to have someone come up, however no one did. well she was in the warm, it went from 76 degrees to 80. All this within 20 minutes. Our last night, we asked for a fan ad we given one. We were never more happy to be going home. The food was good, the staff were friendly, the spa is nice, its just that they need to fix the air in the the rooms, elevator and halls going to your room. They were all very hot.

TripAdvisor users rated this property 1 out of 5

Book your vacation elsewhere…

598dustinn on Aug 02, 2021

Our family stayed here from 7/24-7/31 with a group of friends. We booked Preferred Club - corner suite. This resort was by far the worst we had been to around this area. Foods were salty and just plain bad. The reviews you read from other sites about the watered down drinks here, 100% true. Service was bad. Preferred section of the beach was a joke. Limited pool options with only 2 small pools, one is always crowded and full of drunk people, the other is 6 ft deep and not safe for kids, and not to mention, no lifeguard there. We tipped extremely well to get better service but our assigned waiter Misya, at the preferred section, were mostly just hunting for more tips and never available. If u want another waiter, u have to move to a different section because the beverage waiter are assigned by section. Buffet had little options. Drinks were poorly made. The only good thing about our stay was our friendly/superstar waiter Jaime and the cooking staffs at Himitsu restaurant making slight adjustments to the padThai dish per our request. We will NOT ever coming back to this place again.

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