All inclusive

Excellence Playa Mujeres

Cancun 5.0

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Overview

If you're looking to experience the pristine natural beauty of the Caribbean in a setting of all-inclusive luxury, then Excellence Playa Mujeres is the resort for you. Situated just 25 minutes north of Cancun, Playa Mujeres is the latest luxury development destination in the region, removed from but convenient to the activity of Cancun proper. Excellence Playa Mujeres is an adults-only resort nestled among seven swimming pools on a powdery white sand beach, in a community that boasts an inland marina and a spectacular Greg Norman signature golf course right on the Caribbean. This jewel of Cancun offers spacious rooms and suites furnished in elegant contemporary decor, many with an expansive rooftop terrace complete with private HydroSpa Pool (heated in Winter). Here, everything is taken care of and nothing is left out. So you are free to create those moments you dream of… and memories you'll have forever.

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

Junior Suite Pool/Spa View
  • 1 king bed, or 2 double beds
  • Pool view
Junior Suite Pool/Spa View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • Turndown service
  • TV
  • 4 ADA rooms for the physically challenged
  • CD/DVD player

Junior Suite Swim-Up Pool/Spa View
  • 1 king bed
  • Pool view
Junior Suite Swim-Up Pool/Spa View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • Turndown service
  • TV
  • 4 ADA rooms for the physically challenged
  • CD/DVD player

Terrace Suite with Plunge Pool
807 square feet
  • 1 king bed
  • Pool view
Terrace Suite with Plunge Pool
807 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • Turndown service
  • TV
  • 4 ADA rooms for the physically challenged
  • CD/DVD player

Two-Story Rooftop Terrace Suite Spa/Pool View
  • 1 king bed
  • Pool view
Two-Story Rooftop Terrace Suite Spa/Pool View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • Turndown service
  • TV
  • 4 ADA rooms for the physically challenged
  • CD/DVD player

Excellence Club Junior Suite Pool View
  • 1 king bed
  • Pool view
Excellence Club Junior Suite Pool View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • Turndown service
  • TV
  • 4 ADA rooms for the physically challenged
  • CD/DVD player
Additional details

Excellence Club Benefits include:

  • Private check-in and check-out/late check-out and early check-in (subject to availability)
  • Concierge desk on every floor (7 a.m. to 11 p.m.)
  • Private lounge (7 a.m. to 11 p.m.) with free Internet access, smart buffets and bar service
  • Upgraded minibar and room service menu
  • 2 private pools (heated in winter) and 2 independent Jacuzzis (hot water) at the pool area/private beach area
  • Sparkling wine in room upon arrival
  • Complimentary newspaper in room every day
  • Complimentary beach bag for use during your stay
  • Shoe shine service
  • Daily fresh fruit in room
  • Fresh flowers in room upon arrival
  • In-room premium liquor including wine and liquor preference
  • Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)

Excellence Club Junior Suite Ocean View
  • 1 king bed
  • Ocean view
Excellence Club Junior Suite Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • Turndown service
  • TV
  • 4 ADA rooms for the physically challenged
  • CD/DVD player
Additional details

Excellence Club Benefits include:

  • Private check-in and check-out/late check-out and early check-in (subject to availability)
  • Concierge desk on every floor (7 a.m. to 11 p.m.)
  • Private lounge (7 a.m. to 11 p.m.) with free Internet access, smart buffets and bar service
  • Upgraded minibar and room service menu
  • 2 private pools (heated in winter) and 2 independent Jacuzzis (hot water) at the pool area/private beach area
  • Sparkling wine in room upon arrival
  • Complimentary newspaper in room every day
  • Complimentary beach bag for use during your stay
  • Shoe shine service
  • Daily fresh fruit in room
  • Fresh flowers in room upon arrival
  • In-room premium liquor including wine and liquor preference
  • Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)

Excellence Club Junior Suite Swim-Up Pool View
  • 1 king bed
  • Pool view
Excellence Club Junior Suite Swim-Up Pool View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • Turndown service
  • TV
  • 4 ADA rooms for the physically challenged
  • CD/DVD player
Additional details

Excellence Club Benefits include:

  • Private check-in and check-out/late check-out and early check-in (subject to availability)
  • Concierge desk on every floor (7 a.m. to 11 p.m.)
  • Private lounge (7 a.m. to 11 p.m.) with free Internet access, smart buffets and bar service
  • Upgraded minibar and room service menu
  • 2 private pools (heated in winter) and 2 independent Jacuzzis (hot water) at the pool area/private beach area
  • Sparkling wine in room upon arrival
  • Complimentary newspaper in room every day
  • Complimentary beach bag for use during your stay
  • Shoe shine service
  • Daily fresh fruit in room
  • Fresh flowers in room upon arrival
  • In-room premium liquor including wine and liquor preference
  • Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front
  • 1 king bed
  • Oceanfront
Excellence Club Two-Story Rooftop Terrace Suite Ocean Front
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • Turndown service
  • TV
  • 4 ADA rooms for the physically challenged
  • CD/DVD player
Additional details

Excellence Club Benefits include:

  • Private check-in and check-out/late check-out and early check-in (subject to availability)
  • Concierge desk on every floor (7 a.m. to 11 p.m.)
  • Private lounge (7 a.m. to 11 p.m.) with free Internet access, smart buffets and bar service
  • Upgraded minibar and room service menu
  • 2 private pools (heated in winter) and 2 independent Jacuzzis (hot water) at the pool area/private beach area
  • Sparkling wine in room upon arrival
  • Complimentary newspaper in room every day
  • Complimentary beach bag for use during your stay
  • Shoe shine service
  • Daily fresh fruit in room
  • Fresh flowers in room upon arrival
  • In-room premium liquor including wine and liquor preference
  • Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Adults only
Type Amenities
Martini Bar Bar, Lobby bar
Café Kafé Bar
Blue Bar, Swim-up bar
Sol Bar, Beach bar
Cielo Bar, Pool bar
Alegria Bar, Pool bar
Stars Bar
La Habana Bar, Cigar lounge
Revive Bar
X Lounge Bar, Lounge
The Game Room Bar
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room

Internet

  • In room wired
Type of restaurant Type of cuisine Open for Additional Information
Barcelona À la carte Mediterranean Breakfast, Dinner Dress code
Toscana À la carte, Buffet Italian Breakfast, Dinner, Lunch Dress code
The Flavor Market À la carte Gourmet, Tapas Dinner Dress code
Agave À la carte Mexican Dinner Dress code
Spice À la carte Asian, Sushi Dinner Dress code
The Lobster House À la carte American, Mexican Breakfast, Dinner, Lunch Dress code
The Grill À la carte Grill/steak house Dinner, Lunch Dress code
Chez Isabelle À la carte French Dinner Dress code
Basmati À la carte Indian Dinner
Magna Club Restaurant À la carte Gourmet, International Breakfast, Dinner Dress code, Exclusive to Excellence Club guests
Las Olas Snack bar American Lunch
  • Suites: 450
  • Fitness centre: on site
  • Fitness classes: on site
  • Salon: on site ($)
  • Sauna steam room: on site
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water aerobics
Prolongación Bonampak, S/N,
Punta Sam
Playa Mujeres, Mexico 77400
52-998-872-8600
29 km from CUN
  • All-inclusive: Included
    • Unlimited domestic and premium drinks
    • Unlimited international and domestic drinks

Pools

  • Freshwater pools: 7
  • Jetted pools: 9

Water sports

  • Dive shop: on site ($)
  • Non-motorized watersports: on site
  • Scuba diving: on site ($)
  • Snorkeling: on site

Other sports

  • Aerobics: on site
  • Tennis courts: on site

Other activities

  • Daily activities: on site
  • Games room: on site
  • Library
  • Air rifle shooting
  • Spanish lessons
  • Theme nights
  • Business centre
  • Concierge
  • Giftshop available ($)
  • Laundry services available ($)
  • Medical services onsite available ($)
  • Meeting facilities available ($)
  • Tour desk
  • Wedding chapel

Location

Address
Prolongación Bonampak, S/N,, Punta Sam, Playa Mujeres, 77400, Mexico
29 km from CUN airport

Reviews

TripAdvisor Traveler Rating

5.0 Excellent

  • Cleanliness 5.0
  • Location 4.5
  • Rooms 5.0
  • Service 5.0
  • Value 4.5
TripAdvisor users rated this property 4 out of 5

Birthday trip

601firechief (Oklahoma City, Oklahoma) on Jul 28, 2021

Don’t get a room around the nightly entertainment area, loud music and yelling went on until after midnight each night. The spa treatment for my wife was poor at best- skip the spa treatment All bar service around the pool areas were excellent.

TripAdvisor users rated this property 5 out of 5

Great experience for a relaxing trip

jcugh (Houston, Texas) on Jul 28, 2021

This was a great place to visit for couples or 2-3 couples. We had a blast. It was relaxing if you wanted it to be, there were activities and other things to do if you wanted to do so, and the service was great. In particular, Nacho at the beach exceeded all expectations. He had phenomenal service, was entertaining with magic tricks and stories when he could, and took great care of us when we were at the beach.

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