All inclusive

Finest Playa Mujeres by The Excellence Collection

Cancun 5.0

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

Set on a peninsula of pristine virgin beaches and crystal Caribbean waters, Finest Playa Mujeres by The Excellence Collection is gated, private and yet accessible. Cancun International Airport is just 25 minutes away and downtown Cancun is even closer. Within an oasis of pools fringed by a two-mile beach, Finest Playa Mujeres by The Excellence Collection is the only all-inclusive luxury resort in the Cancun area that welcomes all ages to celebrate and enjoy time together. Connect when you want and disconnect when you need to. Finest Resort is filled with little hideaways and romantic corners.

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

Junior Suite Spa or Pool View
800 square feet
  • 1 king bed, or 2 double beds
  • Pool view
Junior Suite Spa or Pool View
800 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Twice daily housekeeping
  • Upgraded amenities
  • In room liquor selection
  • Garment steamer

Junior Swim up Suite
800 square feet
  • 1 king bed, and 1 queen sofa bed
  • Pool view
Junior Swim up Suite
800 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Twice daily housekeeping
  • Upgraded amenities
  • In room liquor selection
  • Garment steamer

Junior Suite with Private Pool
1600 square feet
  • 1 king bed, and 1 sofa bed
  • Pool view
Junior Suite with Private Pool
1600 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Twice daily housekeeping
  • Upgraded amenities
  • In room liquor selection
  • Garment steamer

Family Suite
950 square feet
  • 1 king bed, 2 single beds, and 1 queen sofa bed
  • Pool view
Family Suite
950 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Twice daily housekeeping
  • Upgraded amenities
  • In room liquor selection
  • Garment steamer

Two-Story Rooftop Terrace with Plunge Pool
1600 square feet
  • 1 king bed, and 1 sofa bed
  • Pool view
Two-Story Rooftop Terrace with Plunge Pool
1600 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Twice daily housekeeping
  • Upgraded amenities
  • In room liquor selection
  • Garment steamer
Additional details

Due to the stairs to the second floor, not recommended for children

Excellence Club Junior Suite Pool View
800 square feet
  • 1 king bed
  • Garden view or Pool view
Excellence Club Junior Suite Pool View
800 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Twice daily housekeeping
  • Upgraded amenities
  • In room liquor selection
  • Garment steamer
Additional details

The Excellence Club represents the ultimate in luxury, privacy, exclusiveness and service only for adults (+18 years). Featuring:

  • Private check-in & check-out / Late check-out & early check-in (subject to availability)
  • Concierge desk (7am to 11pm)
  • Private lounge (7am to 11pm) with concierge service, smart buffets & bar service
  • Private Bistro restaurant for three meals at Lounge
  • Private Bar at Lounge
  • Private Pool Bar
  • Bvlgari toiletries
  • Upgraded minibar & room service menu
  • 2 independent Jacuzzis (hot water) at the pool area
  • Private beach area
  • Complimentary beach bag for use during your stay
  • Shoe shine service • Daily fruit & petit fours in room
  • Fresh flowers and sparkling wine in room upon arrival
  • Upgraded in-room premium liquor & wine bottle selection
  • Nespresso machine • Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)
  • One Aqua hydrotherapy treatment per person per stay.

Excellence Club Junior Suite Ocean View
800 square feet
  • 1 king bed, and 1 sofa bed
  • Ocean view
Excellence Club Junior Suite Ocean View
800 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Twice daily housekeeping
  • Upgraded amenities
  • In room liquor selection
  • Garment steamer
Additional details

The Excellence Club represents the ultimate in luxury, privacy, exclusiveness and service only for adults (+18 years). Featuring:

  • Private check-in & check-out / Late check-out & early check-in (subject to availability)
  • Concierge desk (7am to 11pm)
  • Private lounge (7am to 11pm) with concierge service, smart buffets & bar service
  • Private Bistro restaurant for three meals at Lounge
  • Private Bar at Lounge
  • Private Pool Bar
  • Bvlgari toiletries
  • Upgraded minibar & room service menu
  • 2 independent Jacuzzis (hot water) at the pool area
  • Private beach area
  • Complimentary beach bag for use during your stay
  • Shoe shine service • Daily fruit & petit fours in room
  • Fresh flowers and sparkling wine in room upon arrival
  • Upgraded in-room premium liquor & wine bottle selection
  • Nespresso machine • Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)
  • One Aqua hydrotherapy treatment per person per stay.

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool
1600 square feet
  • 1 king bed, and 1 sofa bed
  • Oceanfront
Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool
1600 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Twice daily housekeeping
  • Upgraded amenities
  • In room liquor selection
  • Garment steamer
Additional details

The Excellence Club represents the ultimate in luxury, privacy, exclusiveness and service only for adults (+18 years). Featuring:

  • Private check-in & check-out / Late check-out & early check-in (subject to availability)
  • Concierge desk (7am to 11pm)
  • Private lounge (7am to 11pm) with concierge service, smart buffets & bar service
  • Private Bistro restaurant for three meals at Lounge
  • Private Bar at Lounge
  • Private Pool Bar
  • Bvlgari toiletries
  • Upgraded minibar & room service menu
  • 2 independent Jacuzzis (hot water) at the pool area
  • Private beach area
  • Complimentary beach bag for use during your stay
  • Shoe shine service • Daily fruit & petit fours in room
  • Fresh flowers and sparkling wine in room upon arrival
  • Upgraded in-room premium liquor & wine bottle selection
  • Nespresso machine • Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)
  • One Aqua hydrotherapy treatment per person per stay.

Finest Club Junior Suite Pool View
800 square feet
  • 1 king bed, or 2 double beds
  • Garden view or Pool view
Finest Club Junior Suite Pool View
800 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Twice daily housekeeping
  • Upgraded amenities
  • In room liquor selection
  • Garment steamer
Additional details

The Finest Club represents the ultimate in luxury, privacy, exclusiveness and service for all types of clients. Featuring:

  • Private check-in & check-out / Late check-out & early check-in (subject to availability)
  • Concierge desk (7am to 11pm) • Private lounge (7am to 11pm) with concierge service, smart buffets & bar service
  • Private Bar at Lounge
  • Adults (+18years) have access to exclusive Excellence Club areas, including Bistro
  • Bvlgari toiletries • Upgraded minibar & room service menu
  • 1 independent Jacuzzi (hot water) at the pool area
  • Private Pool Bar
  • Private beach area
  • Complimentary beach bag for use during your stay
  • Shoe shine service
  • Daily fruit & petit fours in room
  • Fresh flowers and sparkling wine in room upon arrival
  • Upgraded in-room premium liquor & wine bottle selection
  • Nespresso machine
  • Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)
  • One Aqua hydrotherapy treatment per person (+13years) per stay.

Finest Club Junior Suite Ocean View
800 square feet
  • 1 king bed, and 1 queen sofa bed, or 2 double beds, and 1 sofa bed
  • Ocean view
Finest Club Junior Suite Ocean View
800 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Twice daily housekeeping
  • Upgraded amenities
  • In room liquor selection
  • Garment steamer
Additional details

The Finest Club represents the ultimate in luxury, privacy, exclusiveness and service for all types of clients. Featuring:

  • Private check-in & check-out / Late check-out & early check-in (subject to availability)
  • Concierge desk (7am to 11pm) • Private lounge (7am to 11pm) with concierge service, smart buffets & bar service
  • Private Bar at Lounge
  • Adults (+18years) have access to exclusive Excellence Club areas, including Bistro
  • Bvlgari toiletries • Upgraded minibar & room service menu
  • 1 independent Jacuzzi (hot water) at the pool area
  • Private Pool Bar
  • Private beach area
  • Complimentary beach bag for use during your stay
  • Shoe shine service
  • Daily fruit & petit fours in room
  • Fresh flowers and sparkling wine in room upon arrival
  • Upgraded in-room premium liquor & wine bottle selection
  • Nespresso machine
  • Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)
  • One Aqua hydrotherapy treatment per person (+13years) per stay.

Finest Club Family Suite
950 square feet
  • 1 king bed, 2 single beds, and 1 queen sofa bed
  • Oceanfront
Finest Club Family Suite
950 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Twice daily housekeeping
  • Upgraded amenities
  • In room liquor selection
  • Garment steamer
Additional details

The Finest Club represents the ultimate in luxury, privacy, exclusiveness and service for all types of clients. Featuring:

  • Private check-in & check-out / Late check-out & early check-in (subject to availability)
  • Concierge desk (7am to 11pm) • Private lounge (7am to 11pm) with concierge service, smart buffets & bar service
  • Private Bar at Lounge
  • Adults (+18years) have access to exclusive Excellence Club areas, including Bistro
  • Bvlgari toiletries • Upgraded minibar & room service menu
  • 1 independent Jacuzzi (hot water) at the pool area
  • Private Pool Bar
  • Private beach area
  • Complimentary beach bag for use during your stay
  • Shoe shine service
  • Daily fruit & petit fours in room
  • Fresh flowers and sparkling wine in room upon arrival
  • Upgraded in-room premium liquor & wine bottle selection
  • Nespresso machine
  • Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)
  • One Aqua hydrotherapy treatment per person (+13years) per stay.

Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool
  • 1 king bed, and 1 sofa bed
  • Oceanfront
Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Twice daily housekeeping
  • Upgraded amenities
  • In room liquor selection
  • Garment steamer
Additional details

The Finest Club represents the ultimate in luxury, privacy, exclusiveness and service for all types of clients. Featuring:

  • Private check-in & check-out / Late check-out & early check-in (subject to availability)
  • Concierge desk (7am to 11pm) • Private lounge (7am to 11pm) with concierge service, smart buffets & bar service
  • Private Bar at Lounge
  • Adults (+18years) have access to exclusive Excellence Club areas, including Bistro
  • Bvlgari toiletries • Upgraded minibar & room service menu
  • 1 independent Jacuzzi (hot water) at the pool area
  • Private Pool Bar
  • Private beach area
  • Complimentary beach bag for use during your stay
  • Shoe shine service
  • Daily fruit & petit fours in room
  • Fresh flowers and sparkling wine in room upon arrival
  • Upgraded in-room premium liquor & wine bottle selection
  • Nespresso machine
  • Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)
  • One Aqua hydrotherapy treatment per person (+13years) per stay.

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Children’s pool
  • Playground
  • Mini Spa
  • Mini Theater
  • Food and beverage station
  • Mayan-pyramid water playground with slides

Mini club

Mini Club includes a nap room, a bathroom for adults and children, changing rooms, an area for families with babies, a kitchenette, a multipurpose room with games, and more! You can also take the little ones to enjoy some fun-filled, worry-free time in the mini pool playground with water slides.

0-2 yrs parents required

3-6 yrs registration required

Age range: 3 to 6

Maxi Club

Maxi Club includes a comfortable indoor area with bathrooms and a multipurpose hall filled with activities like video games, board games, books and more.

Outside is a spacious palapa area with games like ping pong, air hockey, and more!

Age range: 7 to 11

Teens Club

Teen guests will find  activities created especially for them, with things to do every morning, afternoon and evening. From water balloon fights and kickball to movie nights and bonfires, teens will have a surefire blast on this Cancun vacation.

Age range: 12 to 15
The age range below will determine the quantity of children during booking.
  • Children ages: 0 to 17
  • Nightly shows
Type Amenities
Golden Bar Bar, Lobby bar
Piano Bar Bar, Piano bar Live music
Central Plaza Bar
Tropical Juice Bar Bar
Aqua Bar I Bar
Shoji Sake Bar Bar
Sky Bar Bar
El Teatro Spirits Bar
The Sweet Corner Bar
Aqua Bar II Bar
Las Dunas Beach House Bar
Cigar Lounge Bar
El Teatro Tequilas & Mezcales Bar
Excellence Club Lounge (exclusive to “Club” guests) Bar
Excellence Club Seaside Bar (exclusive to “Club” guests) Bar
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room
Type of restaurant Type of cuisine Open for Additional Information
The Market Kitchen Buffet International Breakfast, Dinner, Lunch Dress code
Brass Steakhouse À la carte Grill/steak house Dinner Dress code
Duke's Lobster & Seafood À la carte Seafood Breakfast, Dinner, Lunch, Snacks Dress code
Insieme Trattoria À la carte Italian Dinner, Lunch Dress code
Tinto & Tapas À la carte Tapas Dinner Dress code
Lizo À la carte Mexican Dinner Dress code
Le Petit Plaisir À la carte French Dinner Adults only, Dress code
Shoji À la carte Asian Dinner Dress code
Las Dunas Beach House À la carte Grill/steak house Lunch
Surf & Turf À la carte American Dinner Dress code
La Cocinita Snack bar American Dinner
Bistro À la carte International Breakfast, Dinner, Lunch
Seaside À la carte, Buffet International Breakfast, Dinner, Lunch Exclusive to Finest Club
Dommo À la carte International Breakfast, Dinner Exclusive to Excellence Club
  • Floors: 4
  • Suites: 450
  • Property view Garden
  • Built in: 2014
  • Fitness centre: on site
  • Fitness classes: on site
  • Salon: on site ($)
  • Sauna steam room: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water aerobics
  • Water circuit available ($)
Lote Terrenos 001 MZ 001 Sm 003
Continental Zone Isla Mujeres
Cancun, Mexico 77400
9988728620
30 km from CUN
  • Beach front
  • 24 hour all-inclusive: Included

Pools

  • Jetted pools: 13
  • Outdoor pools: 10
  • Cabanas: Included

Pool availability is subject to seasonality.

Golf

  • Driving range: on site ($)
  • Golf: on site ($)
  • Golf lessons: on site ($)
  • Putting green: on site ($)

Water sports

  • Motorized watersports: on site ($)
  • Non-motorized watersports: on site
  • Snorkeling: on site

Other sports

  • Aerobics: on site
  • Bicycles: on site
  • Tennis courts: on site

Other activities

  • Arts and crafts: on site ($)
  • Beach activities: on site
  • Daily activities: on site
  • Nightly entertainment: on site
  • Stand up Paddle Board
  • Green fees available ($)
  • Air rifle shooting
  • Archery
  • Fitness classes
  • Spanish lessons
  • Dancing lessons
  • Basketball
  • Beach volleyball
  • Yoga
  • 24 hour front desk
  • ATM
  • Concierge
  • Currency exchange
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Laundry facilities available ($)
  • Laundry services available ($)
  • Medical services available available ($)
  • Medical services onsite available ($)
  • Meeting facilities
  • Multilingual staff
  • Parking
  • Photo shop available ($)
  • Shopping onsite available ($)
  • Tour desk
  • Valet parking
  • Wedding chapel
  • Wedding facilities

Location

Address
Lote Terrenos 001 MZ 001 Sm 003, Continental Zone Isla Mujeres, Cancun, 77400, Mexico
30 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Finest Club lived up to the hype.

K-KShil (Denver, Colorado) on Sep 25, 2021

We regularly stay at the Excellence properties, but this was our first visit to the Finest and our first with kids - ages 8 and 12. We were familiar with the properties and that's why we chose this resort during COVID, although I was still nervous. We stayed in the Finest Club Junior Suite with Ocean View and spent most of our time on the Finest Club beach - Sergio, Adrian, Isobel and Javier were fantastic and took great care of us! They deserve the 5 stars alone! The beach was never crowded and the water was calm and warm. The seagrass wasn't bad. The kids loved going up to the Aqua Bar in the afternoon at the pool. John at the Aqua bar was handling adults asking for multiple drinks and filing Yetis while taking care of kids. Great job! Brass was excellent. Surf and Turf was a nice surprise. Great service overall. Check in had a few bumps but nothing major. I felt safe with COVID. Everything is socially distanced and sanitized. We will be back - COVID or not! I feel safe recommending this resort to younger families who cannot be vaccinated yet. Thank you for the "excellent" stay.

TripAdvisor users rated this property 5 out of 5

Amazing Every Time!

63chrisd (Dallas, Texas, United States) on Sep 25, 2021

We LOVE the Excellence Properties. Every time we think about going to a different location, or trying something new, we end up realizing that we just love the consistency of their brand. We were at Finest the first week in September, and it was fantastic as always. The water was great, very little sea grass, the food was incredible and the service...well, that's honestly the reason we keep coming back. When we go to Finest, we stay on the Adult only, Excellence side, and have had the pleasure of being taken care of by Damien and Sean on the beach, along with Carlos and Alex. All 4 of these guys are off the chart. They really do care about your experience. Guys, thank you so much!! We got spat treatments at One Spa. Maribel gave my wife a facial which she said was amazing. I got a massage from Alondra which was incredible. So much so that we booked another round later in the week...equally amazing. These ladies are awesome, you should request them if you can. We were in the Imperial Suite, so we had Victor as our butler. He was great. But Fernanda also supported us, and she really impressed us. She was so attentive, even personally found us on the beach to bring a bottle of champagne that my wife wanted. Seriously above and beyond. She made us feel extra special and cared for. The last time we came to Playa, we stayed at Excellence, next door. So we went back there for dinner one night, which is a fun perk you can get with the Imperial Suite. The reason we went back.....Angel. He is a waiter at Magna. He is worth the trip! (well and the cauliflower soup) Ephrain and Charly took care of us each morning at Dommo for breakfast, which is what we did literally every day. For food, really most all of it was great. The stand outs were the tomahawk steak at Dommo, and the Lobster troubadour. As for the facilities...there are some spots that need to be updated. Generally speaking everything is pretty well taken care of. One thing we did notice was some of the restaurants were really hot. I actually enjoy wearing pants to dinner, but not ideal when it is humid and hot. (that would be my main complaint) Again, we love this place and will be back. We already have a couple reservations out through next year. Damien, Sean, Carlos and Alex....We look forward to seeing you guys on the beach!!

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