All inclusive

Haven Riviera Cancun Resort & Spa

Cancun 5.0

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Overview

Located between Cancun and Riviera Maya and only 10 mins from Cancun International Airport, Haven Riviera Cancun is an exclusive adults-only, all-suite, all-inclusive beachfront resort. Situated on a pristine and uncrowned stretch of beach, Haven Riviera Cancun specializes in couples, romance, spa and wellness, social groups, meetings and incentives

Added value

Guests staying a minimum 7-nights will receive one complimentary round of golf per person, per stay at El Tinto Golf Course Cancun Country Club.  Guests staying a minimum 7-nights in a Serenity Club room will receive two complimentary rounds of golf per person, per stay at El Tinto Golf Course Cancun Country Club.

Rounds of golf are non-transferable.  Use of a golf cart is mandatory and not included.  Transportation to the course is not included an available at an additional cost, Equipment rental is not included an available at an additional cost if required.  Other restrictions may apply, please see hotel concierge for full details.

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

333

Rooms

Junior Suite Garden View
452 square feet
  • 1 king bed, and 1 sofa bed
  • Garden view
Junior Suite Garden View
452 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Aromatherapy menu
  • Radio alarm clock with Bluetooth charging station

Junior Suite Partial Ocean View
524 square feet
  • 1 king bed
  • Partial ocean view
Junior Suite Partial Ocean View
524 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Aromatherapy menu
  • Radio alarm clock with Bluetooth charging station

Junior Suite Swim-Out Partial Ocean View
524 square feet
  • 1 king bed
  • Partial ocean view
Junior Suite Swim-Out Partial Ocean View
524 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Aromatherapy menu
  • Radio alarm clock with Bluetooth charging station

Romance Junior Suite Partial Ocean View
524 square feet
  • 1 king bed
Romance Junior Suite Partial Ocean View
524 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Aromatherapy menu
  • Radio alarm clock with Bluetooth charging station
Additional details

Romantic turn down service on the night of arrival, including a bottle of sparkling wine and chocolate dipped strawberries. 

Serenity Club Junior Suite Ocean Front View
452 square feet
  • 1 king bed
  • Ocean view
Serenity Club Junior Suite Ocean Front View
452 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Aromatherapy menu
  • Radio alarm clock with Bluetooth charging station
Additional details

Exclusive Amenities for Serenity Club Categories:

  • Stunning ocean front location and views
  • Exclusive Check-in area
  • Exclusive Lounge area
  • Butler service 7:00am – 11:00pm (two per building)
  • Premium aromatherapy menu (six aromas to choose from)
  • Daily restocked personalized premium mini bar
  • Nespresso machine with premium capsules menu (six capsules to choose from)
  • Premium pillow menu (four pillows to choose from)
  • Sleep well kit
  • Your daily digital local newspaper
  • GM’s daily good night courtesy
  • Weekly GMs event by invitation only
  • Daily al fresco a la carte breakfast option at Vistas
  • 10% discount on non-included F&B items, Spa treatments, room upgrades, early check in and late check out*  
  • Haven signature toiletries
  • Additional complimentary green fees* at El Tinto golf course at Cancun Country Club
  • Complimentary access to the water journey experience and dynamic pool circuit* of MySenses Spa 
  • *Restrictions do apply

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Adults only
Type Amenities
Moons Nightclub
Limes Bar, Sports bar Food options available
Havens Lounge Bar
Vistas Bar, Swim-up bar
Docks Bar, Pool bar, Swim-up bar
Mistral Bar, Beach bar
Serenity Lounge Bar, Lounge Food options available
  • Check-in at front desk
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Room
  • Throughout the property
Type of restaurant Type of cuisine Open for Additional Information
Mocaccino Café American Snacks
Flavours Buffet International Breakfast, Dinner, Lunch
Satsu À la carte Asian Dinner Dress code, Reservations required
Agua Bendita À la carte Mexican, Steak house Dinner Dress code, Reservations required
Olios À la carte Mediterranean Dinner Dress code, Reservations required
Vora Mar À la carte, Buffet Seafood Dinner, Lunch Dress code, This restaurant provides both buffet and à la carte dining
Vistas À la carte, Snack bar International Breakfast, Lunch, Snacks
Mistral Snack bar International Lunch, Snacks
  • Rooms: 333
  • Built in: 2018
  • Fitness centre: on site
  • Salon: on site ($)
  • Sauna steam room: on site ($)
  • Spa: on site ($)
  • Water circuit available ($)
  • Yoga
Carretera Federal # 307, Chetumal - Puerto Juárez, km 335
Cancún – Benito Juárez, Quintana Roo, Mexico 77569
+52 998 889 9600
  • 24 hour all-inclusive: Included
    • All meals plus snacks
    • Unlimited international and domestic drinks
  • All-inclusive: Included
    • All meals plus snacks
    • Unlimited international and domestic drinks

Pools

  • Outdoor pools: 3

Water sports

  • Non-motorized watersports: on site ($)

Other sports

  • Tennis courts: on site

Other activities

  • Beach activities: on site
  • Nightly entertainment: on site
  • 24 hour front desk
  • ATM available ($)
  • Baggage check
  • Concierge
  • Currency exchange available ($)
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Laundry services available ($)
  • Multilingual staff
  • Photo shop available ($)
  • Shopping onsite available ($)
  • Tour desk available ($)
  • Wedding facilities available ($)

Location

Address
Carretera Federal # 307, Chetumal - Puerto Juárez, km 335, Cancún – Benito Juárez, Quintana Roo, 77569, Mexico
Carretera Federal # 307, Chetumal - Puerto Juárez, km 335

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Great Stay, Highly Recommend

jordanlB8675DV (Somerset, New Jersey) on Jun 15, 2021

We had a one week stay at the Haven Riviera Cancun and I've been thinking about planning my trip back as soon as I got back home! There are not enough great things for me to write about this resort. The staff was amazing and attentive without being too over the top - Fernando checked in on us at the pool a handful of times to make sure we were enjoying our stay and to offer any further assistance. Giovanni at the pool side bar was the absolute best and knew our orders and faces literally 2 days into the trip. Also a shoutout to Alberto the bartender at the Japanese restaurant, who not only made great drinks but was kind and just overall a 10/10 stand up guy. The entertainment staff was lively and fun, Yair and Paola were friendly and warm from day 1. The food was amazing and we visited the steakhouse and Japanese place on more than 1 occasion. *If you have food sensitivities or allergies the buffet for breakfast and lunch are super accommodating and actually offer a decent variety!! Much appreciated. The manager of Vora Mar, Oswaldo and his team (Justo, Jesus and Miguel) provided the best experience for us and I'd be remiss to forget Dafne who was the warmest hostess you could experience. Honestly between the two pools, the outdoor DJ, the beautiful rooms and wonderful atmosphere- I am recommending this all inclusive to all my friends and family. The only issue we came across during our stay was the large amount of seaweed on the beach. However, this is solely due to the change in seasons so can't blame them for the earth's rotation. Overall, you won't want to leave here and I can't wait to come back soon.

TripAdvisor users rated this property 5 out of 5

Awesome resort, great food, poor alcohol

Charles M on Jun 14, 2021

A beautiful resort and Spotless inside and out. The food was awesome and the pools were clean. All alcohol was diluted 50% in every original bottle. We ended up drinking all drinks on the rocks so at least you would taste some of the alcohol.

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