All inclusive

Majestic Elegance Costa Mujeres

Cancun 5.0

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

This spectacular 5-star All-inclusive resort is surrounded by breathtaking landscape, making it an ideal place for Caribbean lovers and first timers visiting Playa Mujeres in Mexico’s Yucatán Peninsula. The resort is more adult oriented with almost 70% of the rooms dedicated to adults only in the Elegance Club (Adults Only 18+) and the balance will be Family Section (All Ages).

Other Fees: 1.35 usd per room/per night (plus tax) Included in your package price.

Check in

3:00 p.m.

Check out

12:00 p.m.

Rooms

570

Rooms

Junior Suite Outdoor Jacuzzi
625 square feet
  • 1 king bed, or 2 double beds
  • Garden or Pool View
Junior Suite Outdoor Jacuzzi
625 square feet
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • TV
  • Outdoor Jacuzzi and lounge bed
  • Clothes Steamer

One Bedroom Suite Outdoor Jacuzzi
850 square feet
  • 1 king bed, 1 sofa bed, and 1 murphy bed
One Bedroom Suite Outdoor Jacuzzi
850 square feet
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • TV
  • Outdoor Jacuzzi and lounge bed
  • Clothes Steamer

Elegance Club Junior Suite Outdoor Jacuzzi
625 square feet
  • 1 king bed, or 2 double beds
Elegance Club Junior Suite Outdoor Jacuzzi
625 square feet
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • TV
  • Outdoor Jacuzzi and lounge bed
  • Clothes Steamer
Additional details

*Majestic Supreme Service includes (adults only 18+ years of age):

  • 7 private swimming pools.
  • Private beach & Pool areas with Bali beds.
  • Personalized check-in with butler and tour.
  • Complimentary late check-out (based on availability).
  • Exclusive access to a dedicated Restaurant (Il Botaccio) for breakfast and lunch a la carte service.
  • Two exclusive oceanfront lounges with concierge services, library and table games.
  • A la carte lunch and breakfast is available in the exclusive lounges from 8am to 4pm.
  • In-room bar with our selection of 4 bottles of premium liquor per stay (vodka/tequila/rum/whiskey). One per stay.
  • Bottle of champagne in room upon arrival. One per stay.
  • Access to 12 bars throughout the property (4 bars exclusive for Elegance Club adults Only 18+).
  • Surprise gift in room.
  • Robes and slippers in room
  • Bath Kit
  • Nespresso machine in all superior rooms
  • Access to the facilities and service of the Family Section (All Ages)

Elegance Club Majestic Junior Suite Swim Up
725 square feet
  • 1 king bed
  • Pool view
Elegance Club Majestic Junior Suite Swim Up
725 square feet
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • TV
  • Outdoor Jacuzzi and lounge bed
  • Clothes Steamer
Additional details

*Majestic Supreme Service includes (adults only 18+ years of age):

  • 7 private swimming pools.
  • Private beach & Pool areas with Bali beds.
  • Personalized check-in with butler and tour.
  • Complimentary late check-out (based on availability).
  • Exclusive access to a dedicated Restaurant (Il Botaccio) for breakfast and lunch a la carte service.
  • Two exclusive oceanfront lounges with concierge services, library and table games.
  • A la carte lunch and breakfast is available in the exclusive lounges from 8am to 4pm.
  • In-room bar with our selection of 4 bottles of premium liquor per stay (vodka/tequila/rum/whiskey). One per stay.
  • Bottle of champagne in room upon arrival. One per stay.
  • Access to 12 bars throughout the property (4 bars exclusive for Elegance Club adults Only 18+).
  • Surprise gift in room.
  • Robes and slippers in room
  • Bath Kit
  • Nespresso machine in all superior rooms
  • Access to the facilities and service of the Family Section (All Ages)

Elegance Club One Bedroom Suite Outdoor Jacuzzi
850 square feet
  • 1 king bed, and 1 sofa bed
  • Garden view or Pool view
Elegance Club One Bedroom Suite Outdoor Jacuzzi
850 square feet
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • TV
  • Outdoor Jacuzzi and lounge bed
  • Clothes Steamer
Additional details

*Majestic Supreme Service includes (adults only 18+ years of age):

  • 7 private swimming pools.
  • Private beach & Pool areas with Bali beds.
  • Personalized check-in with butler and tour.
  • Complimentary late check-out (based on availability).
  • Exclusive access to a dedicated Restaurant (Il Botaccio) for breakfast and lunch a la carte service.
  • Two exclusive oceanfront lounges with concierge services, library and table games.
  • A la carte lunch and breakfast is available in the exclusive lounges from 8am to 4pm.
  • In-room bar with our selection of 4 bottles of premium liquor per stay (vodka/tequila/rum/whiskey). One per stay.
  • Bottle of champagne in room upon arrival. One per stay.
  • Access to 12 bars throughout the property (4 bars exclusive for Elegance Club adults Only 18+).
  • Surprise gift in room.
  • Robes and slippers in room
  • Bath Kit
  • Nespresso machine in all superior rooms
  • Access to the facilities and service of the Family Section (All Ages)

Amenities

  • Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
  • Elevators.
  • Zero entry pool

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

Kids Club

Teens Club

The age range below will determine the quantity of children during booking.
  • Children ages: 2 to 12
Type Amenities
Piano Bar Bar, Piano bar Live music
Lobby Bar Bar, Lobby bar
Sports Bar Bar, Sports bar
Theatre Bar Bar
LivelyBar Bar, Swim-up bar
Swim up Bar Bar, Swim-up bar
Beach Bar Bar, Beach bar Open air
Sky Bar Bar, Restaurant bar Open air
Check-in time: 3:00 p.m.

Check-out time: 12:00 p.m.

Wi-Fi

  • Room
  • Throughout the property
Type of restaurant Type of cuisine Open for Additional Information
Flavors Buffet International Breakfast, Dinner, Lunch Dress code
Mar House À la carte International, Seafood All day dining This restaurant provides both buffet and à la carte dining
Kabuki À la carte Asian, Sushi Dinner Dress code, Reservations required
Bistro À la carte Gourmet Dinner Adults only, Dress code, Reservations required
Il Botaccio À la carte Italian Breakfast, Dinner, Lunch Dress code, Exclusive to Elegance Club for breakfast and lunch
Don Jaume À la carte Grill/steak house Dinner Dress code
El Mariachi À la carte Mexican Dinner Dress code
McJestic Snack bar International Dinner
  • Rooms: 570
  • Fitness centre: on site
  • Fitness classes: on site
  • Salon: on site ($)
  • Sauna steam room: on site
  • Spa: on site ($)
35 km from CUN
  • Beach front
  • 24 hour all-inclusive: Included
    • All meals plus snacks
    • Unlimited international and domestic drinks

Pools

  • Activity pools: 11
  • Kids pools: 1

Other activities

  • Nightly entertainment: on site
  • ATM
  • Giftshop available ($)
  • Grocery items available ($)
  • Laundry services available ($)
  • Medical services onsite available ($)
  • Meeting facilities available ($)
  • Photo shop available ($)
  • Tour desk available ($)
  • Wedding facilities available ($)

Location

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 2 out of 5

This place makes me never want to go back to Cancun

TreeTeeO on Jun 16, 2021

Upon checking in, we had an issue with our rooms, Ceasar the person checking us in was rude and belligerent. We asked to speak to a manager, his reponse, "For what". Our issue was semi-resolved. I got to my room, my luggage was left outside. I called the front desk, waited 5 minutes, nothing. My friend had to go outside to get it. My friend and I had their shrimp and octopus ceviche and spent the rest of the day with extreme diarrhea and throwing up. One bartender gave me wine in a dirty glass, when I asked for a replacement he just poured out the wine from the dirty glass into a clean glass. Another bartender, ran water over shot glasses, no soap and then proceeded to pour more shots. Covid testing is not available every day. My friends and I had to pay to get tested.

TripAdvisor users rated this property 5 out of 5

Beautiful and Majestic

abs1233 on Jun 16, 2021

I recently returned home from my 6 night stay at Majestic Elegance Costa Mujeres. My friends and I have graduated college and we were looking for an all inclusive relaxing place with beautiful beaches and beautiful resort. We found exactly that and more here at Majestic Elegance Costa Mujeres. Our butler Ricardo was attentive and kind, as well as all of the staff. If we needed something, we notified him through WhatsApp, and he brought it to our room. He even gave us a complimentary bottle of Jose Cuervo. Whenever we walked past any of the staff we were greeted very kindly. I felt very welcomed and enjoyed having conversations with the staff. Our waiters and hosts were very organized especially when going to restaurants, as I have a nut allergy. Every restaurant had the same procedures that they all followed, such as asking for any allergies and writing it down. The beach concierges and bartenders were very kind as well, often bringing shots of tequila or other tasty liquors to try. I truly felt i was in paradise. There were events in the theatre each night and all of the performances were amazing. Not to mention upon my arrival, Israel had helped us with our luggage, as well as when we were departing. It was very sweet to hear that he also remembered us when we arrived, and even remembered our reason for the trip and our occupations. It was a very kind gesture, made us feel special to be remembered. I could keep writing about how amazing my stay was but I think i have made my point. If you’re looking for an all inclusive, secluded area away from the hotel zone in Cancun, this is it! I can’t wait to return. Thank you to everyone at Majestic Elegance Costa Mujeres for a wonderful week and for being so amazing. I miss it already!

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