All inclusive

Occidental Tucancun

Cancun 4.0

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

The Occidental Tucancun Beach hotel resides in a central location of Cancun's world-famous hotel zone. Only 15 minutes from the Cancun International Airport and five minutes on foot from the shopping center La Isla, Occidental Tucancun is the perfect spot for active families looking for an entertaining, affordable vacation or couples looking for a hotel close to the legendary nightlife that Cancun has to offer.

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

339

Rooms

Double Room
  • 2 double beds
  • Lagoon view or Boulevard view
Double Room
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • Alarm clock
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Safe ($)
  • TV

Double Ocean Front
  • 2 double beds
  • Ocean view
Double Ocean Front
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • Alarm clock
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Safe ($)
  • TV

Suite Ocean Front Premium
864 square feet
  • 1 king bed
  • Ocean view
Suite Ocean Front Premium
864 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • Alarm clock
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Safe ($)
  • TV

Amenities

  • Elevators.
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Playground

Barcy Mini Club

At the Barcy Mini Club the littlest ones can enjoy fun activities for their age, always supervised and in pleasant surroundings.

Open from: 9:00 a.m. to 5:00 p.m.
Age range: 4 to 11
The age range below will determine the quantity of children during booking.
  • Children ages: 2 to 12
Type Amenities
Lobby Bar Bar, Lobby bar Open air

Minimum age restrictions apply, picture ID required.

All shows, nightclubs and attractions are subject to change.

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Select public areas
  • Room

Internet

  • Business centre available ($)
Type of restaurant Type of cuisine Open for Additional Information
Mallorca Buffet International Breakfast, Dinner, Lunch This venue may be closed or have reduced days of service during low season
La Claraboya Restaurant À la carte Seafood Dinner, Lunch This venue may be closed or have reduced days of service during low season
Mexico Lindo Restaurant À la carte Mexican Dinner This venue may be closed or have reduced days of service during low season
Don Quijote Restaurant Buffet International Dinner This venue may be closed or have reduced days of service during low season
La Trattoria Restaurant À la carte Italian Dinner
  • Rooms: 339
  • Floors: 8
  • Suites: 16
  • Property view Ocean Front
  • Built in: 1986
  • Renovated in: 2006
  • Fitness centre: on site
  • Salon: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water aerobics
Avda. Kukulcan km. 13.5 Lote 24
Cancun, Mexico 77500
+52 998 891 5908
18 km from CUN
  • Beach front
  • 24 hour all-inclusive: available ($)
  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited domestic drinks

Breakfast, lunch and dinner buffet style. Dinner in specialty restaurants (reservation is requiered, dress code).

Pools

  • Kids pools: 1
  • Outdoor pools: 3

Water sports

  • Non-motorized watersports: on site

Other sports

  • Aerobics: on site
  • Tennis courts: on site

Other activities

  • Arts and crafts: on site ($)
  • Beach activities: on site
  • Daily activities: on site
  • Nightly entertainment: on site
  • 24 hour front desk
  • ATM
  • Baggage check
  • Business centre
  • Concierge
  • Currency exchange
  • Dry cleaning available ($)
  • Giftshop
  • Grocery items available ($)
  • Laundry services available ($)
  • Medical services available available ($)
  • Meeting facilities available ($)
  • Multilingual staff
  • Parking
  • Photo shop available ($)
  • Shopping onsite available ($)
  • Tour desk
  • Wedding facilities available ($)

Location

Address
Avda. Kukulcan km. 13.5 Lote 24, Cancun, 77500, Mexico
18 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

First time visiting Cancun,July 2021

S753VKblancab on Aug 02, 2021

My family and I chose to go to Occidental Tu Cancun Resort to celebrate our birthdays. We stayed there for 6 nights. We were extremely excited to see the resort. First of all Wil Aviles (bell boy) was so attentive upon our arrival. He was one of the first employee we met. He was super nice. very great personality ,awesome customer service. We checked in and lobby personell Sergio was amazing and very helpful. Our server Vicente and Dahlida were exceptional as well,making sure we were taken care of at every mealtime. The housekeeper Rosa Herlinda was the best, making sure our room was sanitized clean with clean linens and towels everyday. The personell should be recognized they did an outstanding job taking care of all the visitors at the resort. I will say that this was my first time visiting Cancun and i had an amazing time!!! Amazing food and people. I will say that i will definitely go back to this resort!! Everyone was so wonderful. I give this resort and the staff a 5 star rating ????? Thank you once again for making our trip excellent!!

TripAdvisor users rated this property 2 out of 5

The Moldy Palace

439estephanies on Aug 01, 2021

If you and your family would like to stay at an outdated, plug-less, orange tinted, bland food filled nursing home cafeteria meals and overcrowded pool areas with limited shade available...then this is the place for YOU! There's a great little prunny man yelling at the staff to add culture to the place which is a nice senile touch. You'll never have to worry about being belligerently drunk at this hotel, since they keep their "alcoholic drinks" watered down and disgusting. If you'd like to spend time at one of the resorts restaurants, be ready to wake up at the crack of dawn so you get a coveted spot for you and your loved ones. The food will leave you astonished with it's tasteless flavors and choices. Be extra careful with their state of the arts shower plastic door with a peeling sticker to add decorative motel feel to relax after a day in the sun. When it comes to activities within the hotel, you will be honored by performances from ghosts and dust bunnies since they are not available at this time. I'm sure the excuse will be covid however filled the rest of their amenities are. There is also a lovely list of scheduled events that never seem to occur. With the exception of pool volleyball which is the ONLY activity we ever witnessed. You may walk away with a free gift of a respiratory disease from this place just from the cheer stench of mold and cigarettes that sneaks into your room. The only TRUE highlight of our trip was a server by the name of Delidah Perez. She was outstanding and honestly deserves to be working at a better facility for being a professional and super thoughtful. She alone deserves a 5 star rating!

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