Hotel

Hyatt Zilara Cancun

Cancun 5.0

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

Beachfront with breathtaking views of the Caribbean Sea. This adult-only, all-suite, all-inclusive resort, combines outstanding facilities with exceptional amenities.

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

310

Rooms

Junior Suite
  • 1 king bed
  • Partial ocean view
Junior Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • Turndown service
  • TV
  • CD/DVD player

Ocean View Junior Suite
653 square feet
  • 1 king bed
  • Ocean view
Ocean View Junior Suite
653 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • Turndown service
  • TV
  • CD/DVD player

Oceanfront Luxury Suite
758 square feet
  • 1 king bed
  • Oceanfront
Oceanfront Luxury Suite
758 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • Turndown service
  • TV
  • CD/DVD player

Ocean View Swim Up Suite
848 square feet
  • 1 king bed
  • Beachfront
Ocean View Swim Up Suite
848 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • Turndown service
  • TV
  • CD/DVD player
Additional details

Exlusive access to Chef's Plate restaurant (reservations required)

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Adults only
Type Amenities
Trade Winds Bar, Swim-up bar
Lobby Bar Bar, Lobby bar
Tequileria Bar, Beach bar
Time Out Bar, Sports bar
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Room
Type of restaurant Type of cuisine Open for Additional Information
Casa Del Café Café Gourmet Snacks
Time Out Sports Lounge Snack bar International Snacks
Cantina La Adelita À la carte Mexican Dinner
Asiana À la carte Asian Dinner, Lunch
Maria Marie À la carte Mexican Dinner
Spice Buffet International Breakfast, Dinner, Lunch
Pelicanos À la carte Seafood Breakfast, Dinner, Lunch
Chef’s Plate À la carte International Dinner ($), Not included with all-inclusive plan, Reservations required
  • Rooms: 310
  • Fitness centre: on site
  • Fitness classes: on site
  • Salon: on site ($)
  • Sauna steam room: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water circuit available ($)
  • Cold plunge pool available ($)
Blvd. Kukulcan KM 11.5, HZ
Cancun, Mexico 77500
52-998-881-5600
24 km from CUN
  • All-inclusive: Included
    • All meals plus snacks
    • Unlimited international and domestic drinks

Any adult guest staying at Hyatt Ziva Cancun can go to Hyatt Zilara Cancun and vice versa, for dinner only with prior reservation through the hotel concierge.

Pools

  • Activity pools: 1
  • Jetted pools: 2
  • Outdoor pools: 2
  • Cabanas: Included

Water sports

  • Non-motorized watersports: on site
  • Snorkeling: on site

Other sports

  • Aerobics: on site

Other activities

  • Daily activities: on site
  • Games room: on site
  • Nightly entertainment: on site
  • Polish massage waterfalls
  • Theme parties
  • Intro scuba lessons in the pool
  • Concierge
  • Giftshop
  • Meeting facilities available ($)
  • Parking
  • Tour desk available ($)
  • Wedding facilities available ($)
  • Jewelry boutique available ($)

Location

Address
Blvd. Kukulcan KM 11.5, HZ, Cancun, 77500, Mexico
24 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 5.0
  • Rooms 4.5
  • Service 5.0
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Amazing time!

Christineoso on Sep 17, 2021

We enjoyed everything about our stay at the Hyatt Zilara. All of the staff was so welcoming and friendly. Marco and Alonso went above and beyond to make sure we were having a fun time and always kept us updated about what activities and events were going on each day. Thank you for all of the amazing memories you helped us create during our vacation! Especially our nights salsa dancing at Time Out! We had the best time.

TripAdvisor users rated this property 5 out of 5

Great Stay!

jntarroyo (Hanover Park, Illinois) on Sep 17, 2021

Check in was a breeze, champagne while we checked in. Delivery of bags was fantastic as well. We we able to check in early and take advantage of the restaurants. All servers are there to serve you!! Such great hard working staff. All were very pleasant and polite.

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