All inclusive

Sun Palace

Cancun 5.0

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

Sun Palace is the perfect couples escape. This resort lies along the coast overlooking the turquoise Caribbean Sea that offers the perfect backdrop to a resort that provides service and amenities of the highest level.

 

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

252

Rooms

Superior Deluxe Ocean View
  • 1 king bed
Superior Deluxe Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Room service
  • Safe
  • Slippers
  • Turndown service
  • TV
  • CD player

Junior Suite Ocean View
  • 1 king bed
  • Ocean view
Junior Suite Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Room service
  • Safe
  • Slippers
  • Turndown service
  • TV
  • CD player

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Adults only
Type Amenities
Pool Snack Bar Bar, Pool bar
Pool Bar Bar, Swim-up bar
Lobby Bar Bar, Lobby bar
Beach Bar Bar, Beach bar
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room
Type of restaurant Type of cuisine Open for Additional Information
El Alamo À la carte Mexican Breakfast, Dinner, Lunch
La Tratto À la carte Italian Dinner Dress code
The Steak À la carte Grill/steak house Dinner
Oriental Lounge À la carte Asian Dinner
Pool Snack Bar Snack bar International Snacks
  • Rooms: 252
  • Fitness centre: on site
  • Salon: on site ($)
  • Sauna steam room: on site
  • Spa: on site ($)
  • Spa treatments: on site ($)
Blvd Kukulcan Km 20
Zona Hotelera
Cancun, Mexico 77500
011-52-998-891-4100
13 km from CUN
  • All-inclusive: Included
    • All meals plus snacks
    • Unlimited international and domestic drinks

Pools

  • Jetted pools: 2
  • Outdoor pools: 4

Water sports

  • Non-motorized watersports: on site

Other activities

  • Daily activities: on site
  • Games room: on site
  • ATM
  • Business centre available ($)
  • Concierge
  • Currency exchange
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Laundry services available ($)
  • Parking
  • Shopping onsite
  • Tour desk
  • Car rental desk available ($)

Location

Address
Blvd Kukulcan Km 20, Zona Hotelera, Cancun, 77500, Mexico
13 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 4.5
  • Rooms 4.5
  • Service 5.0
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Sun Palace is AWESOME

Cancunfan_11 (Lubbock, Texas) on Jun 17, 2021

Just completed a two week vacation at Sun Palace and it was AWESOME. Even a few partially rainy days could not diminish this resort and the fabulous staff. Everyone from housekeeping to Front Desk and the amazing Wait Staff on the beach and in every restaurant could not have done more to make our stay special

TripAdvisor users rated this property 5 out of 5

Top Notch!

lazellea (New York City, New York) on Jun 16, 2021

My husband and I stayed here for his birthday and it was AMAZING! We received a warm welcome upon arrival with a cold wet cloth and welcome drink. Our luggage was sanitized as well as our footwear and hands. The hotel is spotless. Check in was seamless as well as booking the covid test for return. We stood in the Honeymoon suite and it was beautiful. From the walk in shower to the ocean view jacuzzi. The bed was super comfortable and it was awesome to have a pillow menu as well as aromatherapy every night. The staff was so catering and sweet. Thank you Emmanuel and Mario for getting a cake and singing my husband happy birthday during breakfast at Fuego. A huge thank you to Maria the concierge for decorating my room for his birthday and getting a cake. And thank you Jose for the amazing service at the pool and beach. The food in all restaurants was delicious and I’m a picky eater lol The nightly entertainment was definitely very entertaining. My husband and I had zero complaints during our stay. Everyone went above and beyond to cater to our every need and did it with a smile. We also met AMAZING people that we will stay in touch with. I can’t wait to return. Thank You!

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