Hotel Mojito reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 3.5
  • Service 4.0
  • Value 4.0

4191 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Mojito is a paradise to which we will return!

Wolff747 (Stoney Creek, Canada) on Jun 06, 2022

The employees of Mojito are so incredible, we can't wait to go back!!! My wife and I just returned from our first visit to the beautiful Mojito. We had such an amazing time that we already wish we were back in the Mojito paradise. From the gorgeous wooden ceiling lobby, with huge arched timbers, beautiful stained glass windows and pond to the incredible white sand beach, we loved everything at Mojito. From the day we arrived the staff treated us like family, like they'd known us forever. We felt relaxed and at home. Room. Our room was clean and spacious with 2 double beds and a seating area. There was a safe, sink area, bidet and toilet. The shower had a rain head with lots of water pressure and hot water. Our Chamber Maid, Yaquelin, did an incredible job keeping our room clean and ensuring we had water and cola. Food. The buffet had a good selection of food and in my opinion, tasted fantastic. Vladimir was always on hand to make sure we had everything we wanted. The real gem for us was the A la Cartes. Cuban, Mediterranean and Italian. The food at these A la Cartes was by far, the best I've ever had in Cuba. The presentation was top notch, the taste was amazing and the wait staff was friendly and professional. Kudos to these employees, especially Yamil, because these dinners were the highlight of our trip. Resort. The resort is beautifully set up with a main pool and an adults only pool. The pool bar at the main pool is a happening, energetic hangout and we spent many hours there chatting with new friends and employees alike. The entertainment staff had fun games to play and they worked very hard to make sure we all were included. Thank you, Daya, for everything! The cigar lounge was the place to be in the evenings. Although the resort has excellent shows each evening, we found ourselves hanging out with Freddy at the lounge. He is the best bartender we have ever seen in our travels. Friendly, personable and a real gentleman. Beach. What can we say? The beach was fantastic. White sand and plenty of room. We would suggest you wear water shoes as there are some rough areas in the ocean. The food, drink and service at the beach bar was perfect. You definitely have to check it out. We had such a great time at Mojito and we can't wait till next year till we can return and see all our new friends.

TripAdvisor users rated this property 3 out of 5

Challenging Vacation

922wendyh (Stratford, Canada) on May 16, 2022

Our room was clean but the bathroom was in need of updating especially the plumbing. The toilet had problems flushing & we had to call a service worker twice to repair. Shower had very poor water pressure & shortage of hot water. This problem couldn't be fixed. Walls and paint on door was chipped off. Stair railing leading to second level was very loose needing some fixing. The buffet building where we ate our meals was very noisy & tables could have been cleaner. Many flies were annoying while we ate our meals. Due to Covid, this hotel had become a domestic hotel as 90% were Latinos (Cuban) who were very noisy in the buffet area. They also were rude while waiting in line for certain foods like grilled meats, cooked egg dishes & pasta dishes. They also piled their plates high with desserts & bread products (toast) & butter. There was a shortage of bread and butter at times especially at breakfast so we had to wait a long time for this to get replenished. There was also a shortage of cold meats at times which annoyed my partner. This hotel was often late in opening for breakfast ( sometimes 30 min to one hour late). It was sometime late opening for lunch & dinner too. There was only one a la carte restaurant at this resort which offered a quieter dining space. Just wish it could be open for breakfast & lunch too. The 24 hour snack bar was not available during certain hours. We ordered pizza one day & waited over an hour & it still wasn't ready so we had to go to the buffet. The music in the main building was often too loud so you couldn't have a nice conversation with your friends at your table. The alcohol was also short of international whiskey products (no vodka, brandy etc). Even pina colodas were not available every day. The bar servers were great, but when lining up at the bar itself, Cuban people got served first before I got served. The adult pool was nice but no pool bar in this area. The internet connection was poor & kept disconnecting depending where you were sitting. We wore face masks to enter buffet but took them off when seated. This resort used to be a great vacation spot a few years ago, but sadly has gone down hill since the pandemic. This hotel should be rated a 3-star resort.

TripAdvisor users rated this property 5 out of 5

Amazing Holidays

Noni2017 (Havana, Cuba) on May 11, 2022

This hotel is perfect for families. The beach is the most beautiful I have ever seen. It has 3 pools. Nice jacuzzi. The children are entertained all day long by the animation staff. For adults, the cigar bar is a must. But there is one thing that make things perfect.I am talking about the staff. Down to earth and workaholic people. Thank you Mojito. We will come back.

TripAdvisor users rated this property 5 out of 5

Dias excelentes otra vez!!!

brayan b (Moron, Cuba) on Apr 12, 2022

Last March my family and I decided to spend a few days at the Hotel Mojito, as our previous visit had been excellent. Once again we were well attended by all the staff. In the mini club our son had a lot of fun. The waitress, the waiters, lifeguards...everyone without exception treated us very well. Once again we had an excellent vacation and my family, who came for the first time, loved the place, the attention, the beach, the service, the food...EVERYTHING!!! we will comaback!!!

TripAdvisor users rated this property 4 out of 5

Great vacation, beautiful people and beach

Needtotravel2011 on Apr 07, 2022

Room: clean, spacious. We had Rm 2025. Toilet flushed, hot water, good water pressure in shower. Plug in bathroom, the only 110v plug, did not work but maintenance provided us with a converter. Air conditioning was not great. Maid was good, room very clean, always clean towels. Buffet: Breakfast - omelet, pancake & French toast station. Not a lot of fruit or variety. Smoothie station - fruit mixed with milk or water& ice. No yogurt when we were there. Lunch- Fresh buns and, if you go early, cheese and ham. I was not a fan of the hot food provided for lunch. It was the same as dinner. Always had ice cream for lunch & dinner. Dinner - Pasta station & meat/grill station was always busy. Always had fresh bread and buns . We brought Nutella for kids. Pool snack/bar: nice area with a breeze and some shade. Hamburgers, pizza, fries and grilled ham and cheese sandwiches. Ketchup, mustard and salt always available. A La Carte- only one open and menu varied - Cuban, Mediterranean and Italian. Lots of food, nothing gourmet. Bar: always friendly and ready to make you something unique. No blender at the pool bar. Lobby bar (blender) and beach bar were also great! Beach bar serves French fries and hamburgers. Beach - beautiful! Some days we were able to snorkel. Always clean, always lounge chairs and shade. Pools- main pool is big, clean and always lots of lounge chairs. Adult only pool was quiet and clean, always lounge chairs/ shade. Staff were awesome. They really make you feel welcome!

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