We had a great experience staying at the resort. This was our first all-inclusive vacation, and will be a memorable one.
First of all, I would like to congratulate GM Marco and the Management for having terrific staff members across all areas of the resort - restaurants, front-desks, customer service, house keeping, entertainment/dancers, etc.
I would like to specially thanks Prince and Liz who really took care of us and making sure we had the best experience. We had challenges in getting the restaurant reservations, and hence offered a free gazebo dinner. Also, our room had AC issues, and was appropriately taken care of.
We really enjoyed the entertainment shows every night, and had more fun by participating in some of the dances. They even have quick lessons to learn Cuban dance. We also enjoyed doing Archery (thanks to the Sports Club staff for teaching), playing beach volleyball, activities in the pool, etc.
Some tips for first timers - try to book your restaurant dinners as soon as you reach the resort, don't miss to visit the beautiful Pilar beach, and also take the Catamaran tour (it is an amazing experience specially if you are a decent swimmer)
I also strongly suggest to take clothes and Dollarama items for donations, in adding to giving cash tips. Also, if you like spicy food, take some hot sauce and spices with you, the cooks will add them specially for you if you ask.
Finally, I would like to thank some more names I remember - Joel, Edil, Danny, Felipe & Pom Pom.
Aug 07, 2022
We came here for our honeymoon right after our wedding and we had an amazing time! The food was great, the staff were super friendly! Shout out to our waiters; Edel, Arisleidy, and Joseph and the entertainment staff; Chino, Pedro, Lea, and Yanquel and chocolate mama!!
Would absolutely come back!