All inclusive

Meliá Jardines del Rey

Cayo Coco 4.5

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Overview

Located in the archipelago of Jardines del Rey on popular Cayo Coco, this resort resembles a sugar cane plantation. The contemporary main building's lobby stretches to the boulevard that leads to the beach.

Check in

4 p.m.

Check out

12 p.m.

Rooms

1176

Rooms

Classic Room
  • 1 king bed, or 2 single beds
  • No more than 4 guests in the room
Classic Room
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Rollaway bed (on request)
  • Safe
  • TV

Classic Ocean View
  • 1 king bed, or 2 single beds
  • Ocean view
  • No more than 4 guests in the room
Classic Ocean View
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Rollaway bed (on request)
  • Safe
  • TV

Amenities

  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Children’s pool
  • Playground

Baby Club

Baby Club

Kids Club

Kids Club

Age range: 4 to 8

Type Amenities
La Notte Bar, Lobby bar Open air
Sunrise Bar Bar, Pool bar Open air
Sunset Bar Bar, Pool bar Open air
El Chiringuito Bar, Beach bar Open air
Luna Bar, Lounge
Mojito Bar-terrace Bar, Sports bar

Check-in time: 4 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby available ($)

Internet

  • Business centre available ($)

Type of restaurant Type of cuisine Open for Additional Information
Alma À la carte International Dinner Dress code, Reservations required
Don Pepperone À la carte Italian Dinner Dress code, Reservations required
Merkado Buffet International Breakfast, Dinner, Lunch
Mosaico À la carte Mediterranean Dinner Dress code, Reservations required
Ranchón Cubano À la carte Mexican Dinner Dress code, Reservations required
Rumba Buffet International Breakfast, Dinner, Lunch
Sasa À la carte Asian Dinner Dress code, Reservations required
TexMex À la carte Mexican Dinner Dress code, Reservations required
Ranchón Playa Buffet Mexican Lunch
Hidro Grill Snack bar Grill/steak house Snacks
Sunset Grill Snack bar Grill/steak house Snacks This venue may be closed or have reduced days of service during low season
Fragola Snack bar Ice cream Snacks

  • Rooms: 1176

  • Fitness centre: on site
  • Salon: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)

Playa Flamenco
JARDINES DEL REY
Cayo Coco, Cuba
(53 33) 301180
19 km from CCC
  • Beach front

  • All-inclusive: Included
    • 3 à la carte per 7 night stay
    • All meals plus snacks
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited domestic drinks

Pools

  • Freshwater pools: 4
  • Kids pools: 1

Water sports

  • Motorized watersports: on site ($)
  • Non-motorized watersports: on site

Other sports

  • Tennis courts: on site

Other activities

  • Daily activities: on site
  • Nightly entertainment: on site

  • Currency exchange available ($)
  • Giftshop available ($)
  • Medical services onsite available ($)
  • Meeting facilities available ($)
  • Shopping onsite available ($)
  • Wedding facilities available ($)

Location

Address
Playa Flamenco, JARDINES DEL REY, Cayo Coco, Cuba
19 km from CCC airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.0
  • Rooms 4.0
  • Service 4.0
  • Value 3.5
TripAdvisor users rated this property 2 out of 5

Need to work on customer service skills

Ritzmank (Medicine Hat, Canada) on Jan 30, 2023

Stayed at the resort January 21st to 28th, 2023. Check in was fast and quick, only to discover upon arrival to our room it was 2 single beds and not a king that we had booked. So back to the front desk to get it resolved and it took over an hour to get things straightened out, which came with a lot of excuses from front desk manager. The building we finally got placed in was #26 which was close to the main lobby, buffet, pools etc. However it was also very noisy as the open air theatre was right across the way so got blasted with music until 11:00 PM every night of our stay. The performances that were done were also not great, and the sound did not need to be as loud as it was. You really couldn't sit and enjoy a show, and we only ever watched about 10 minutes of one before having enough. In speaking with others they also said the same thing. The rooms were adequate and clean however water pressure was an issue at times. The fridge contained 2 cans of beer and 1 large bottle of water, if you needed it replaced or wanted more you had to make sure to leave a note to have it done. The food services were a little less then expected, and the Ala Carte restaurants did not really offer up anything more then what you could have had at the buffet. The menus basically offered you a salad, soup and a chicken, fish or pork main. we went to 3 ala cartes and basically received chicken with the same sauce that was on the pork the night before. The fish dishes did vary, but do not go expecting to receive a genuine seafood dinner with lobster or shrimp at the ala carte restaurants. The only real difference was not having to stand in a buffet line. (I have attached some of the menus in photos). It was a gamble as to what was also available from day to day with the snack bar, ice cream shop, and buffet. The pizza that were served in the snack area by the pool were good but you had to line up 1/2 an hour at 12:30 before they opened if you hoped to get one. The most frustrating part was the ignorant and aggressive behavior of some people in respect to hoarding food and then wasting it. An example being a man taking an entire plate of bacon, another at supper the cold meats, and butting in lines in front of people. Service was lacking and if you wanted something you basically had to go hunt down what you wanted. There was rarely anyone in any of the lounges / bars coming and asking you if you wanted a beverage. You had to go stand in line at the bar and get it yourself. This was also the case on the beach. The beach overall could have used some work as there were quite a few broken chairs and you had to be early to get a good spot...that meant before 8;30-9 AM. The other scenario was where beach chairs sat with towels on them and were never occupied. There was also not much maintenance as far as the clean up of weeds, garbage etc. but the sand and beaches were still very enjoyable. I would however recommend water shoes as many people have mentioned. If you walked to the right about 200 yards there was less rocks getting into the water. Overall, we just went with the flow and did our time on the beach and relaxed. If you just want to do that it was adequate. If you are looking for a more organized resort with a great line up of activities and beverage selection, this is not the place for you. At this time I will not recommend Melia Jardines del Rey as even an average place to stay. I realize they only reopened in November, but they have a long way to go customer service wise. Be prepared to go find what you need rather then being served....but it saves on the tipping. Two Stars

TripAdvisor users rated this property 5 out of 5

Paradise

alejandrorO163YB on Jan 30, 2023

I am very happy with the holidays that I spent in Melia, the service is very good, the rooms are very good, the food is delicious, the workers are very well treated, especially the attention of Claudia, the public relations girl, the animation is very nice . I plan to return again.

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