We had gone to the resort a year earlier and loved it. With my 50th coming up I organized a group trip of 27 people to come back and celebrate. Due to our groups size, the hotel sent a private bus for us at the airport which was amazing. Not only was the trip faster (not having to stop at other resorts on the way) but we got checked in and were at the bar by the time everyone else arrived.
The restaurants were amazing and a couple of them opened early for us to allow us to sit as a group. The beaches were clean and well maintained as were our rooms. All-in-all another amazing stay this time around. Thanks to all the staff who seemed to go out of their way to ensure we had a great time!!!
Excellent beach, food and staff service
Nov 25, 2021
We selected the Melia Cayo Coco because it is just 10 minutes from the airport and we did not want to spent more time on the bus. We stayed at Melia a few years back and trusted their management to provide a good vacation experience. We were not disappointed. Rooms are renovated and updated to current standards.
The buffet food was great, varied and in ample supply. Even beef and chicken was much better than we remembered. The food at the International Restaurant was exceptional with lobster, carpaccio, oxtail and rabbit on the menu.
Wine, Rum and other alcohol and drinks were readily available at the lobby and the beach. The beach was very wide and the sand soft and well groomed daily. The water and its colors and temperature allowed to enjoy and stay for hours.
The landscaping while mature is daily manicured. Maid service is prompt and courteous.
Melia has a telephone hotline at the hotel that was very responsive from extending Wi-Fi (free) available at the lobby and rooms.
Guests are personally greeted by the manager (Marco) who was seen throughout and personally reminded guests to wear face masks at the dining rooms and lobby. Hand sanitizers are everywhere. Staff was very friendly and always available.
In summary Melia Cayo Coco is a great vacation experience for older adults.
I want to return!!!
Oct 26, 2021
This resort is amazing we have been two times once in 2015 when the resort was still being made and in 2021. I have no idea why people are saying its outdated, its modern and very stylish.
1 The Property
The property of this place is just beautiful large, and I don't even know how to explain how many different things there is to do. With a huge pool, sevral huge pools, this is the best family resort. I give the property a 10/10
2 Pools and Beah
The pools are just amazing swim up bar. I know lots of people that spend more time art the pool than at the beach, for this resort I don't blame them. The Beach is amazing and looooong a bit rocky but its amazing. I give the pools and the beach a 10/10
3 The room
To be honest we didn't spend much time in the room but it was pretty basic. It wasnt to modern, I think it could use little details here and there but its good enough for me. The buildings that your rooms have coloured pillars ours was green. It was basic like the room so I would give this a 9/10
4 The Food
Cuba food? No this is not Cuba food. This place exeded my expectations for Cuba food. Many of you may know that Cuba is not really good with food, but this place has many different choices and it is actually good. For food I give a 8/10 its like a more high end restaurant in Toronto.
This place is probably the cleanest resort in Cuba I don't have to say any more 10/10
This place is great and I hope that you choose this I really recommend it. I hope I can return in the future!!
visit a few years back
Mar 22, 2021
We just want to give a Big shout out as a “ Happy Hello “ to team “Nellie and Meireski “ .These women were an aesome team to help make our week very enjoyable I have not forgotten them and I hope they remember us too . truly Bob & Darlene Brown
Mar 16, 2021
My sister and we’re booked for Cayo Largo for two weeks but last minute it was canceled due to issues at the airport. Our travel agent recommended the Melia Jardines.
Everything was great but what really made this vacation special was the staff. They went over and above . Even a year later and my sister are still talking about how well we were treated. We can’t thank them enough.
Unfortunately this year we weren’t able to return but fingers crossed for next year. I wish I could find there names but lost my list and some pics. But you are all in our hearts.