Playa Coco reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 3.5
  • Service 4.0
  • Value 4.0

2871 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

The staff are incredible!

J5304SRnickf on Feb 03, 2023

The resort is great! The staff are outgoing and there to ensure we have a great ecperience!! Great music at the beach and the shows are 5 star! The rum and the staff are first class! ***** Jordan23 & Alex Rock

TripAdvisor users rated this property 2 out of 5

beautiful beaches in cuba but not playa coco

O631LQclaudiab on Jan 31, 2023

Been over 20 times to cuba so I know what to expect.the people and service is good,the dancers are spectacular but unfortunately the food is basic and some of the rooms are very bad.toilet not flushing,bathroom walls and floors rusty and very old. I was lucky to get upgraded so I was ok for my room after the second day unfortunately the beach is not wide or long and has a very large part just rocks.i will not go back to that hotel.

TripAdvisor users rated this property 5 out of 5

Repeat Guest <3

Bindy1717 (London, Canada) on Jan 31, 2023

It was great to return to the wonderful Hotel Playa Coco after covid closed things down. HPC has taken that time to upgrade many exterior features: palapas on the beach, exterior painting of buildings, etc. Rooms were very clean, beds were very comfy, air conditioning worked well. Plenty of food choices at the buffet. A la carte's were also yummy. Any minor issues were addressed and resolved quickly and professionally. Staff is always friendly. The gardeners, cleaners, lifeguards, etc ***Please do not get angry with staff if there is a shortage of supplies. The entire WORLD is experiencing supply shortages of something or other. Thank you HPC for another amazing week. It was a pleasure to see you again. Sending much love to you all xoxo P.S. take USD$ paper currency or Cdn paper currency for tips or purchases.

TripAdvisor users rated this property 5 out of 5

Another great trip!

aomcqueen (Toronto, Canada) on Jan 28, 2023

What a fabulous experience!. Excellent property. The Resort was great, the rooms were clean, very comfortable, and the staff was amazing. They went above and beyond to help make my stay enjoyable. I highly recommend this hotel for anyone visiting Cayo Coco, Cuba! They were extremely accommodating. I got to hotel late and the rooms were ready and clean!. The sevice was exceptional as well. I Would definitely send a friend to Playa Coco Hotel!. I had a wonderful experience at the Every staff member I encountered, they were delightful and eager to help!, from the front desk to the animation staff! Overall, I had a great experience with the Playa Coco!, the staff was incredibly helpful, and the amenities were great. A HUGE SPECIAL THANKS to the Sales Manager!,Sahily Marichal!. Alejandro, Jack, Diorgel and all the amazing Entertainment crew!. Gracias!.

TripAdvisor users rated this property 5 out of 5

Worth coming back!!!

kensN2669XC on Jan 27, 2023

I recently visited Playa Coco for our Vacations. It was our first visit. We had read so many nice reviews, and we wanted to see it. We  felt in love with this hotel right there, during our check in while the friendly smiling receptionists and the cold drinks  warmly welcomed us. The rooms we were given were very clean and comfortable and our maid Yaquelin made sure we didn't miss anything we needed, the pool was always very very clean. The beach is AWESOME with a very nice view, one of our favorites since then. The staff is always very attentive to the needs of their guests. The Entertainment Staff did a fantastic job for us to have lots of fun, either while playing bingo, ping pong, or taking dancing lessons with them. Night life is very special in Playa Coco too. Every night show is magical, not only do they have thematic nights with different musical styles but also they have magicians and circus shows. The dancers are quite professional. The food is absolutely delicious!!!! Great variety of vegetables and fruit, pastas, all kinds of meat. The waiters' service very fast and their friendly attitude to please us made us feel just SPECIAL. Visiting this resort has been an amazing experience. We just didn't want to come back so we are pretty much looking forward to go back soon.

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