Iberostar Selection Ensenachos reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

7098 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Fantastic !

Mary S (Toronto, Canada) on Jun 30, 2022

My husband and I are both senior citizens and since we retired, we like to travel, but during the pandemic it was impossible. June 8. 2022 was our first trip in more than two years and we decided to go to one of our favourite destinations, Iberostar Encenachos, Cuba…Which was a wonderful choice & we met up with several old friends, including Randy, at the pool, Xavier in the dining room, Carlos & Yulier. Once again we had a great vacation, but unfortunately my husband, Norbert accidentally fell down the stairs. Fortunately he had no broken bones, but he did need medical attention. Iberostar has a doctor & a nurse on call 24/7 & they both responded within minutes of the accident & they took control of the situation and applied several bandages. Every day they insisted that he return to have fresh bandages applied. The doctors and nurses. Maria, Agnes, Joel & Yaneli, must have done a wonderful job, because when we returned home our family doctor was amazed that his wounds had healed so well. Thank you very, very much Maria, Agnes, Joel & Yaneli. Cuba has wonderful healthcare, doctors & nurses. There are many people at Iberostar that I want to thank, but I am very bad with remembering names and if I don’t write their name down, I forget. Thank you to everyone who helped us out…the lovely ladies that cleaned our room… everyone in the dining room…the people at the front desk…the gardeners that keep the property beautiful and all the other friendly Cuban people. We will return and hopefully soon and my hope is that they give us a room on the ‘ Planta Baja ‘.

TripAdvisor users rated this property 5 out of 5

Resort is amazing

509georgiosk on Jun 18, 2022

There was a lot of entertainment and it was amazing! 10/10 would recommend. Lots of activities throughout the resort such as drinking games and even a Michael Jackson show. The best activities are by the beach and the pool side. Nivan was one the best entertainers at the hotel and was extremely helpful. Before Covid he was a fitness instructor and it shows!

TripAdvisor users rated this property 5 out of 5

Fantastic resort!

janeeP3621HP on Jun 17, 2022

Heading there next week for my 12th stay at this wonderful resort. The best staff who have now become life long friends. Great food, rooms,pools, beaches. Can not say enough great things about this wonderful resort! Will continue to go again and again. Thanks IE!

TripAdvisor users rated this property 5 out of 5

Dream Getaway!

2022Gigi on Jun 12, 2022

WHAT am incredible resort! After 11 glorious days we had to return home…. Only to start planning our next trip here with more family and friends ?? The beach, pools, rooms, grounds are beautiful. We were well fed with a delicious selection of foods. Our greatest memories are a result of the staff; too many to mention but we have to give a shout-out to these great people: ??Our most precious memories are thanks to OSMANY & ARASSAY?? It may be their job, but WOW, they made every day and every activity memorable. Their smiles, energy, incredible professionalism, welcoming attitude and joy of life is contagious. We never had a dull moment. They are the reason we are coming back. ALBERTO, who always greeted us with a smile and would always help set up by the pool and kept the pool area so clean. So hospitable! Big thank you to HECTOR & VLAD for your incredible hospitality and for making us laugh until we cried.

TripAdvisor users rated this property 4 out of 5

Lovely get away

cteske766 (Ottawa, Canada) on Jun 07, 2022

My daughter and I just returned from our first time at Iberostar Enchenachos where we had a lovely time! The weather was hot and humid and was a perfect place to relax and read. We would like to give a shout out to Hector, the entertainer, he was always smiling and was super personable. To Dismar, from the lobby front desk, his calm and pleasant demeanour was so appreciated. Jorgito the bartender made the most delicious drinks! There were countless others who also made our stay enjoyable. We will look forward to returning again.

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