Meliá Buenavista reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 5.0
  • Service 4.5
  • Value 4.5

3741 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

What a 35 birthday!

odile23 (Havana, Cuba) on Jun 30, 2022

I don´t know where to start. I traveled there the past May, for my birthday (it was my boyfriend´s birthday present) and since we arrived, so was amazing! We´re a young (but calm) people and we needed a place to spoil ourselves and to relax. The hotel is just what you need to spend the most incredible days, not too crowded. Rooms are huge (we particularly enjoyed the outdoor shower and the sunset view). We totally felt in love with the property. But, overall things, the staff is the warmest, attentive and welcoming I have ever seen. we had 3 butlers during our stay: Yoan, Armando and Joel and our stay was even better because of them. I had an incredible bubble bath and a massage for my birthday. I don´t have enough compliments for the hotel. We´ll back very soon, because...we already met the paradise.

TripAdvisor users rated this property 4 out of 5

Relaxing Stay with beautiful beaches!

CDD70 (Scotland, United Kingdom) on Jun 24, 2022

My wife and I spent 8 nights at the hotel following a tour of other towns and cities across Cuba and it was a fantastic spot to relax at the beach, enjoy the sun and snorkeling. There are no doubts that there are little improvements that could be made around the rooms and the complex in general but within the context of the rest of our visit to Cuba there is no doubt the hotel does a great job at ensuring guest feel welcomed, that they can relax and enjoy their holiday. The food in the restaurants was average at times but there was plenty of choice at breakfasts and the pizza / burger grill adjacent to the pool was a great option for snacks during the day. There is no doubt the staff are the real stars, no matter where you are in the hotel the staff are always very helpful. Special thanks to Lester and the team at the pool bar, Manuel at the beach bar, Carlos the waiter at breakfast and Joan, Ramon and Armando. The staff genuinely ensured hat our stay was a memorable one and would certainly be the reason to return!! I also made use of the gym whilst I was there, running machine was good and overall it was a well furnished gym. Spa treatments were available and my wife enjoyed those. WiFi was available throughout though you do have to renew your access after a certain amount of use, to be honest I was glad to be without it! Snorkeling was great and every day there was dancing and aqua aerobics by the pool. Certainly something for everyone. The one real negative at times was the mosquitos, they were a pest on a few evenings, not a surprise perhaps but just something to be aware of.

TripAdvisor users rated this property 5 out of 5

Best Hotel is Cayo Santa Maria

Martina D (Kitchener, Canada) on Jun 14, 2022

What a beautiful resort! I visited Melia Buenavista from June 7th till June 11th and I did not regret it! This adult’s only resort is the best place to relax in Cayo Santa Maria. Grounds are beautiful and well maintained. There is 1 pool right in front of lobby – with a bar and poolside grill, other pool is between bungalows plus 3 different beaches. At night, the place to be is the lobby bar and patio outside lobby. Everybody gathers there in the evening for live music. This resort is small and quiet. In consequence, all dinners are in a la carte restaurant with different theme. Food was great for dinners, different choices … seafood, fish, pork, chicken and beef. Fresh vegetables and fruits every day. Drinks were good. 2 beaches have their own bars, never a moment that you have to wait for something. The beaches were beautiful. They are 3 of them. Bring your water shoes and you won’t regret it! Sunset at one of the beaches is spectacular. The staff were awesome! Always smiling, very helpful, I felt like home. They really, want you to enjoy your stay. The rooms were nice, big, clean and functional. If you are looking for a party resort, this is not the place. If you need more entertainment or louder music/dancing, the staff will happily drive you every night to neighboring hotel Melia las Dunas and bring you back later – very well-organized hotel. Will I go back and recommend this resort? In a heartbeat! If you have any questions please email me, I am frequent traveler and I will honestly answer all your questions. Martina

TripAdvisor users rated this property 4 out of 5

Restorative Paradise, Pristine Beaches!

beachloverBainsville (Bainsville) on Jun 10, 2022

We recently returned to the Melia Buenavista for our second visit. The first was September 2019! The resort is just as lovely as we remembered with manicured gardens, two pools, and three beaches to choose from, who wouldn't be satisfied. The Buenavista offers large, spacious rooms ( our housekeeper Lianny everything clean daily :) with an incredible outdoor shower and huge tub to wash away the day's saltiness acquired at one of the three white sand beaches. The snorkelling here off the middle and long beaches was some of the best we've done so far in all of our travels with sightings of barracuda, lion fish, a white spotted blowfish, and even a reef shark, along with numerous schools of beautiful fish. We thought we were in the most abundant natural aquarium. Although the grounds and beaches are phenomenal, it's the staff that elevates this resort to a cut above the rest. From our pre-trip dialogue with Yamile in the booking department to our daily interactions with our great butlers Sergio and Ramon, we felt welcome and valued. Joan and Armando checked in with us often even though they buttlered in other sections. The pool bar crew (Yeri, Lester, Yoandry, Pedro and Pitti), Andres at the long beach, and our waiters Carlos, Yoan, and Yoel L kept us fed, watered and entertained. I visited the spa several times during our stay, where Elroy happily arranged my massages with Lester. He was professional and offered an array of helpful therapeutic choices. Nayy tailored his yoga class to the client's skills and requests. From the bar staff to the front desk personnel who helped us on numerous occasions, especially the last day when our flight was delayed. Everyone did their best to assist with our requests and make our stay memorable. Nightly entertainment was delivered in a small patio setting just off the gorgeous lobby bar. This intimate environment enables clients to experience the world class musicians up close and promotes mingling on an international scale. We met some wonderful friends! Although we don't go to Cuba for the food and having previously vacationed over 30 times and understanding the difficulties with supply chains, we were still very disappointed in the food and beverage quality. During our previous visit, the food was top notch with many delicious choices. This visit left us dissatisfied after many dinners over 14 days (breakfast and lunch were repetitive, but generally fine) and pondering Melia's five star rating as well as the higher vacation costs they charge. Perhaps reintroducing an international manager would help. Overall, we would recommend the Buenavista for those craving beautiful beaches, a restful, relaxed setting with low key activities, and most importantly great Cuban people who appreciate tourists visiting their island. Gracias por todo! Jim and Cindy

TripAdvisor users rated this property 4 out of 5

Lot of mosquitoes

Binh U (Montreal, Canada) on Jun 07, 2022

A small nice hotel ,beaches are nice, food is so so as we know this is Cuba, service is good( of course with tips). The room is spacious and the outside shower is awesome. The only issue that we have had is there is a lot a lot of mosquitoes.

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