All inclusive

Hotel Playa Cayo Santa Maria

Santa Clara, Cayo Santa Maria 4.5

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

Located directly on Cayo Santa Maria beach, this property is great for families.

Check in

4 p.m.

Check out

11 a.m.

Rooms

769

Rooms

Double Standard
  • 1 king bed, or 2 single beds
Double Standard
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • TV
  • 220 volt outlets
  • Connecting rooms available ($)

Sea View
  • 1 double bed, or 2 single beds
  • Ocean view
Sea View
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • TV
  • 220 volt outlets
  • Connecting rooms available ($)

Amenities

  • Children’s pool
  • Beach/pool activities

Kids club

Kids club

Age range: 4 to 12
The age range below will determine the quantity of children during booking.
  • Children ages: 0 to 12
Type Amenities
Lobby bar Bar, Lobby bar
Acua Bar Bar, Swim-up bar
Pool Bar Bar, Pool bar
Beach Bar Bar, Beach bar
Snack Bar Bar, Lobby bar
Coffee bar Bar
Wine bar Bar
Punta Arena Beer Garden Bar
Cohiba Cigar Bar Bar
Lounge Bar
Check-in time: 4 p.m.

Check-out time: 11 a.m.

Wi-Fi

  • Select public areas available ($)
Type of restaurant Type of cuisine Open for Additional Information
El Tesoro del Almirante Buffet International Breakfast, Dinner Reservations required, This venue may be closed or have reduced days of service during low season
Garibaldi Restaurant À la carte Italian Dinner Dress code, Reservations required, This venue may be closed or have reduced days of service during low season
San Salvador À la carte Caribbean Dinner Dress code, Reservations required, This venue may be closed or have reduced days of service during low season
Panda Rojo À la carte Asian Dinner Dress code, Reservations required, This venue may be closed or have reduced days of service during low season
Ranchon "Puerto San Juna" À la carte Seafood Dinner Dress code, Reservations required, This venue may be closed or have reduced days of service during low season
Punta Arena Snack bar Coffee and Pastries All day dining, Snacks This venue may be closed or have reduced days of service during low season
  • Rooms: 769
  • Fitness centre: on site
  • Spa: on site ($)
Cayo Santa Maria
Santa Clara, Cayo Santa Maria, Cuba
011-534-235-0800
113 km from SNU
  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited international and domestic drinks

Pools

  • Kids pools: 2
  • Outdoor pools: 6

Water sports

  • Non-motorized watersports: on site
  • Snorkeling: on site

Other sports

  • Aerobics: on site
  • Tennis courts: on site

Other activities

  • Beach activities: on site
  • Daily activities: on site
  • Nightly entertainment: on site
  • Salsa Lessons
  • Business centre
  • Currency exchange available ($)
  • Giftshop available ($)
  • Laundry services available ($)

Location

Address
Cayo Santa Maria, Santa Clara, Cayo Santa Maria, Cuba
113 km from SNU airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Our home away from home

christinesA2079PG on Sep 17, 2021

If you are looking for a resort to visit in Santa Maria Cuba go to Playa Caya Santa Maria. It is an amazing resort. We have been there 7 times and will hopefully be there again in January 2022. The beach is the best anywhere. Beautiful white sand and crystal clear warm ocean water. Lots of space to sun tan, but also lots of palapas for shade. The spa is incredibly inviting. Absolutely love the massages there. Always get one ?? Food is very good with lots of choices. You will not be disappointed. There are 2 buffets including one at the beach for lunch. There is also a pizza station, fish station and a pasta station. Snack bar is open 24 hours and there is also 4 awesome a la cartes offering a variety of food and wonderful desserts. There is an Italian, Asian , seafood and a romantic restaurant (adult only). Delicious food is also found at Casa Del Pescador. It’s our favorite place for lunch. There is also an authentic Cuban restaurant which we always go too. Its a small fee to eat there but well worth it. So good. Trust me when I say you will always find something yummy to eat. Breakfast lunch or dinner. Oh. And can’t forget the ice cream parlor. Always the place to hit up for a cool refreshing treat in the afternoon. Amazing drinks flow everywhere. But a must visit is the beer garden and of course the lobby bar which is always hopping at night. Great place to meet amazing people. But also beautiful in the morning to enjoy a delicious coffee. Our favorites are cappuccino or cafe Cubano. But the absolute best part about Playa is the staff and the people you meet there. They are truly special and will do anything to make sure your stay is awesome. They have become family and are definitely the reasons we keep going back. ????????????

TripAdvisor users rated this property 1 out of 5

Desastre Total / Total Disaster

thaliamendoza on Jun 06, 2021

Este hotel se presenta a si mismo como de 5 estrellas, categoría que diría yo se autoadjudicaron, desde que entras la estética es horrible, en las habitaciones no hay los insumos básicos para la higiene, como shampoo o gel de baño, el servicio lento y terrible, la comida y la bebida escasas y con restricciones. Llegando al hotel hubo una demora de 3 horas de más de la hora establecida para entregarnos la habitación y cuando llegamos a esta las llaves no funcionaban, demoramos 30 minutos más en que solucionaran dicho problema, la piscina principal estaba muy sucia, y la contigua a esta tenía el agua verde que daba asco. La comida y la bebida escasean tanto que las colas en las barras como en el buffet son inmensas, sin respeto alguno por las medidas de restricción por la Covid 19. El día de irnos estuvimos otras 2 horas para poder realizar el check out; luego de las 12 prohiben consumir en el hotel, solo es permitido almorzar en el buffet, para esperar hasta las 4 de la tarde sin posibilidad de hacer nada hasta finalmente poder abandonar el lugar. Totalmente recomendable si desean ser maltratados, perder su tiempo, dinero, y acumular experiencias desagradables en sus vacaciones. This hotel presents itself as 5 stars, a category that I would say was self-awarded, from the moment you enter the esthetic is awful, in the rooms there are no basic supplies for hygiene, such as shampoo or bath gel, the service is slow and terrible, food and drink scarce and with restrictions. Arriving at the hotel there was a delay of 3 hours more than the established time to deliver the room and when we arrived at the hotel the keys didn’t work, it took 30 more minutes for them to solve this problem, the main pool was very dirty, and on the one next to that the water was even green, that was disgusting just to see it. Food and drink are so scarce that the lines at the bars and at the buffet are huge, without any respect for the restriction measures by Covid 19. The day we left we stayed another 2 hours to check out, after 12 noon you’re prohibited from consuming in the hotel, you are only allowed to have lunch at the buffet, and wait until 4 in the afternoon to finally be able to leave the place. Fully recommended if you want to be mistreated, waste your time, money, and accumulate unpleasant experiences on your vacation.

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