Iberostar Cozumel reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0

7406 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Another amazing stay!

Sightsee496425 on Aug 08, 2022

Wow! Another amazing stay at the Iberostar! Check-in was quick and easy with Isabel. Love the new wristbands with the room key attached. The staff is always so nice and once again made our stay perfect. We come twice a year and many of the staff have become part of our family. Angelo is the best and always keeps us entertained and laughing. You’ll miss out if you don’t try his water aerobics. Look for Gabriela and Fabian around the pool…. They are amazing. Cindy is our go to for breakfast and lunch, guarantee she’ll take great care of you. Our room was clean, air conditioning worked great. Housekeeping kept our fridge stocked. We don’t make reservations at the restaurants as the buffet has a great selection and never disappoints. If you have time make a reservation at the spa for a massage….. Amazjng! For any divers coming I would recommend Dressels right on the resort. My husband and friend dive every trip. Lastly, PLEASE tip! The workers are all hard working, amazing people.

TripAdvisor users rated this property 5 out of 5

We can't wait to go back!

mtowbin (Claremont, California) on Aug 08, 2022

Iberostar Cozumel was my family's favorite place we have stayed in Cozumel. The beach is just unbeatable. It had everything we needed for a relaxing vacation: good food options, unlimited drinks, opportunities for exercise - I loved playing beach volleyball with Angelo, Edgar, and Alejandra, and as a family we loved yoga on the beach with Manolo (highly recommend!). The entire staff was friendly and helpful. We keep talking about when we can go back.

TripAdvisor users rated this property 5 out of 5

Fantastic stay!

gcking8 (Cypress, Texas) on Aug 08, 2022

The Cozumel location is the perfect place to unwind and relax. The entertainment team- Angelo, Fabian, Alejandra, Karen, Ismael are great! All the waiting staff, housekeeping and ground keepers do an amazing job daily! The Spa ladies Beatriz, Paola and Rufina have magical hands. The Prestige concierge were all great as well as Ana in the VIP bar. Ana was great to talk to and always made the best drinks. My father-in-law had a fall by the pool and the whole team came to our rescue and made sure he was taken care of immediately. That was the best service ever! Again, many props to the entire Iberostar team.

TripAdvisor users rated this property 5 out of 5

5+ Star Resort

GailF1948 (Edmond, Oklahoma) on Aug 08, 2022

The Iberostar Resort in Cozumel was fabulous in so many ways! The workers were always pleasant, smiling n courteous. The food was terrific with a great variety. The rooms and grounds were clean n fresh. The entertainment was lively and fun and the Dressel Divers are superb. I give this resort a 5+.

TripAdvisor users rated this property 5 out of 5

Great time

stephaniedV7718YZ on Aug 08, 2022

Had a great vacation. The entertainment group was amazing and there were plenty of activities for adults and children. Shout out to Angelo, Fabian , Gabriella , Alejandra , and Vladimir the DJ, they were always smiling and ready to go. All in all, great time

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