Hotel

Acoya Curacao Resort, Villas & Spa

Curaçao 4.0

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Overview

This brand new deluxe gated community resort offers Villas and Deluxe rooms with all the comforts of home and the amenities of a hotel. Built around a natural lake, enjoy walks along the boardwalk, a workout in the Wellness Center, a dip in the beach-like swimming pool or hop on the complimentary shuttle to downtown, the beach or supermarket.

Check in

4 p.m.

Check out

12 p.m.

Rooms

182

Rooms

Deluxe Room
  • 1 king bed, or 2 single beds
Deluxe Room
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Phone
  • Safe
  • TV

1 Bedroom Villa
  • 1 king bed, or 2 single beds
  • Garden view
1 Bedroom Villa
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Phone
  • Safe
  • TV

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

Kid's Zone

Open from: 9 a.m. to 5 p.m.
The age range below will determine the quantity of children during booking.
  • Children ages: 0 to 12
Type Amenities
Pool Bar Bar, Pool bar Open air
Check-in time: 4 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Select public areas
  • Room
Type of restaurant Type of cuisine Open for Additional Information
The Kitchen at Acoya Buffet International Breakfast, Dinner, Lunch
La Lagoon Trattoria À la carte, Snack bar Italian Dinner, Snacks This venue may be closed or have reduced days of service during low season
Lake Side Grill À la carte Grill/steak house Dinner
Lava Java Café Coffee and Pastries All day dining
  • Rooms: 182
  • Property view .
  • Built in: 2013
  • Fitness centre: on site
  • Spa: on site ($)
  • Spa treatments: on site ($)
Dr. Hugenholtzweg z/n
Willemstad, Curacao
5999-788-2800
13 km from CUR
  • All-inclusive: available ($)
    • All meals plus snacks
    • Unlimited domestic drinks
  • Breakfast available ($)

Pools

  • Kids pools: 1
  • Outdoor pools: 1

Water sports

  • Dive shop: on site ($)

Other activities

  • Complimentary scheduled shuttle service to Mambo Beach Boulevard, Downtown and Vreugdenhil Supermarket, twice daily.
  • Free entrance to Mambo Beach and free beach beds until 12:00pm
  • 24 hour front desk
  • Concierge
  • Dry cleaning available ($)
  • Laundry services available ($)
  • Medical services available available ($)
  • Meeting facilities available ($)
  • Multilingual staff
  • Parking
  • Tour desk available ($)
  • Wedding facilities available ($)

Location

Address
Dr. Hugenholtzweg z/n, Willemstad, Curacao
16 km from CUR airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.0
  • Rooms 4.5
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

Great staff

Chanskeete13 on Oct 01, 2021

We stayed longer at Acoya then expected and from beginning to end all the staff were super accomodating and friendly. From the chef, room service ladies, front desk staff and especially Henry. They responded to all my requests with a smile and speedy replies. They even picked coconuts so we could drink the water! Would definitely return. Thank you Acoya for making an unexpectedly long trip enjoyable Team Grenada

TripAdvisor users rated this property 2 out of 5

Worst customer service ever!!

256scarlett on Sep 26, 2021

Review from a Curaçao resident staying 2 nights for business. Check-in: No greeting, I stood there waiting while he made 3 calls before even saying anything to me. After I received my room key he proceeded to tell me that I was too early for check-in. I don't know if there is no communication between colleagues but I called to ask for at least 30min early check-in due to a business meeting at 4pm. I was told the room would be ready for me by 3pm, I checked in 3:20pm if i'm not mistaken. Breakfast: no direction, no greeting, I stood there trying to figure out what and where I needed to be. There were no plates. Staff then went to the back to grab some plates. The first and second plate still had residual food particles on it. I had breakfast without anyone even asking my room # on day 1. The breakfast was held outside. 2nd day display and service was better the food was served inside but they told me it wasn't included in my package. She then double checked with her colleague then apologized for the mix up. Check-out: a young girl was at the front desk, also didn't greet me and proceeded to make 2 calls while I wait. The room itself is fine. What I did miss is the do not disturb sign to hang on the door. Also I'm not sure if these rooms are sound proof but I had someone bang on my door 4 times without saying anything, I kept replying then they proceeded to open and enter my room. It was the same guy from the front desk delivering a hotel announcement about entertainment and BBQ. At least knock and say front desk or something don't knock like you're about to knockdown my door. Overall as long as you didn't need anything from the staff you were fine. A suggestion to management, people pay to stay at your hotel just saying you will work on it and "improve" is not good enough. You need to find a better way to compensate or make good on these bad experiences.

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