Find warm Canadian Rockies hospitality and good value here at the Marmot Lodge. Our inviting and spacious rooms and suites all have motel-style exterior entry! Large families and groups will love the convenience of our kitchen suites, some of which have a separate bedroom.
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
(Grande Prairie, Canada)
Jun 21, 2021
We stayed here for two nights while we were in Jasper. It's pretty affordable especially if you're an Alberta resident, look into Pursuit Rewards for an Alberta resident discount like we did.
We got a double room and a decent amount of space for just two of us. The bathroom had a good-sized tub as well as a sink and counter outside of the bathroom which I always like for extra space. There was also a Keurig and electric kettle provided. We were a little confused at first and thought we had no fridge but then realized it's in the cabinet under the TV.
The room was very clean and comfortable. The blackout blinds worked amazing since it never really gets fully night in Alberta during the summer. There were lots of towels provided including extra towels when we booked the hot tub and pool. The only things that bothered us were we had to use a key instead of swipe cards and the locks are quite old and hard to open and the air conditioning seemed loud.
The hot tub and pool had just opened the day we got there and was available through 30-minute bookings only. We rented both. The pool was really nice and had a hot tub in it as well as a sauna. We also booked the outdoor hot tub which is in a separate enclosed space that has a door open to outside but it does have a roof. It was a really nice experience but only about half of the jets worked, mostly in one corner. There are also nice blue lawn chairs where you can sit out and watch the mountains.
It's a great location, just a quick walk to the downtown area. The restaurant was closed due to being under construction which was fine. The front desk staff were very nice and helpful. I would definitely consider staying here again.
Vastly sub par hotel stay
(High Level, Canada)
Apr 26, 2021
I will start by saying I am sad to give this hotel a single star review. I have stayed here multiple times and had a great stay in there large family style suites, however this time we stayed in a deluxe pet suite. This was a first floor room. We had the basic room, two queens mini fridge. Upon check in we were given room 127. When we arrived to unload our belongings, the front door had stains of liquids and looked like it had never been wiped. Then when we got in I walked the room, the leatherette chairs had chunks of fabric missing on the front of the seat, gouges in the walls, scuff Mark's (like mud boot prints on the cabinet edges) and the door frames of the bathroom. Were so banged up it was horrible. Do I went to complain, got another room and this room was not much better. We were honestly to tired to rebook anything else so we stayed.
This new room was two rooms away, and the one bed had a collapsed corner so when you played on it it was as if you were going to roll off, the grout in the newly remodeled showers was extremely dirty. If you are remodeling bathrooms, maybe do not put white grout on white tile unless you know how to keep the grout clean.
This hotel needs way better quality control, and some serious care given to the first floor pet rooms. Guest with pets, still pay the same price plus an extra fee, and there was no care given to these rooms whatsoever. I know some hotels provide pet bowls, beds, treats and disposable bags, nothing like that was given during our stay. To pay this amount which was $169.00 for a basic room I expect cleanliness and this was significantly lacking since our last visit. Stained carpets, collapsed beds, dirty grout and more.
This hotel needs serious quality control and management needs to pay considerable care to checking quality of the rooms they are selling.