With stylish accommodations, unparalleled service and a prime location in the heart of Halifax's Entertainment district, the hotel is near a variety of restaurants, retail shops and next door to the Halifax Convention Centre. The Residence Inn Halifax is within walking distance to some of the city's top attractions and is ready to make your visit truly enjoyable. Our hotel features oversized suites with well-lit workspaces and flat-screen TVs. Prepare a home-cooked meal during your time here in Nova Scotia, Canada, thanks to full kitchens in every suite. Free high-speed Wi-Fi in your suite keeps you productive, and free breakfast ensures that your day here in downtown Halifax gets off to the best possible start. Enjoy a drink and a nibble at our Residence Mix, held Monday - Wednesday evenings, and be sure to spend some time exploring downtown Halifax - our hotel is moments from historic landmarks, as well as shopping and dining.
Complimentary hot breakfast daily.
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
We usually live in Residence Inn on family vacation, and the night we spent at this one (address: 1599 Grafton St, Halifax, Nova Scotia) was worst oexperience we have ever had.
The hotel is located at prime downtown area, the room is standard Residence Inn size and clean. Upon checked in, we noticed there is a portal air condition in the room. And because of that, the window can’t be fully closed. Please see the attached pictures.
When we returned the hotel after dinner, and about to sleep, there was a street music festival happening across the street. With all the loud live band and singing, hence the window couldn’t be fully closed, it was impossible for us to sleep. The live music ended at 3:00am!!!! By the time the crowd disperse, it was almost 4:00am!!! We called the front desk at 1:30am, they offered us the earplugs, but we didn’t use them because we worried that if we use the earplugs we would miss the alarm, coz we had a flight to catch. We were also been told that the hotel management knew this is happening and they tried to negotiate with the business association in the area but failed. It seems after Covid, there will be a lot of these types of events happening in downtown area, especially during the weekend. We totally understand they need these activities to attract more people in order to boost up the business in the restaurants and bars. However, if you are a tourist like us need to find a place to sleep, don’t choose this Residence Inn. We didn’t get what we had paid for — sleep!
On the other hand, I’m very disappointed on the hotel management, it seems they didn’t do anything to help the guests. If the music festival is not avoidable, they should offer the earplugs to the guests upon their check-in. It would be even more professional if they could mention this in the Welcome Letter and apologize for any inconvenience, or give some compensation as a good gesture. However, none of the above have been done.
The next morning, I approached to the front desk and asked for the complaint channel. Without any hesitation, the clerk gave me the business cards of the Guest services manager as well as the General Manager’s right away! Her reaction was to my surprise, and there could be two possibilities: 1/ we are not the first one to complain, and she was fully aware what’s going on; 2/ she was not trained how to handle guest’s concerns, doesn’t want to take the ownership of the complaints and try to solve the issue at the first point of conduct.
Overall, horrible experience with Residence Inn Halifax Downtown, and very disappointed with their management.
Very Good Hotel - Good Value
Jul 01, 2022
This property is conveniently located within a 5 minute walk to both the Harborfront boardwalk area and also the main shopping street in town. It's also very close to the Citadel historical site and many good museums. So very good on overall location especially if you're touring.
The only down-side to the location is the close proximity to a couple of bars with outside seating and the accompanying noise especially on weekend nights (as other people have noted in reviews). My room was on the Sackville Street side of the building on the first floor and the noise was very loud on a Saturday night lasting until about 3am. I'd advise ear plugs if you're planning to stay here and get a room on this side of the building.
The hotel has a workout room which is well fitted out. The daily breakfast had a nice selection but the staff would get overwhelmed at times in keeping up with refilling the buffet items - it gets really busy and you may not find a place to sit. But overall quality of the good was very good.
The room (queen studio) was also up to date with stove, fridge, microwave, dishwasher. The bed was very comfy as was the sofa. WiFi was consistently good throughout the stay.
Overall I'd recommend this property for a stay in Halifax - just remember to bring ear plugs.