Gran Muthu Almirante reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 5.0
  • Service 4.5
  • Value 4.5

162 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Perfect week on a beautiful resort!

GrandTour03268776671 (Montreal, Canada) on Jul 02, 2022

I had a perfect week at this hotel. The staff is great, the animation team is so much fun! They had a special event on the beach for Canada day with music and food. I had my caricature done by a talented artist and had lunch with some of the sweetest staff members. I'm definitely going back!!

TripAdvisor users rated this property 5 out of 5

Beautiful first solo trip!

BrandiB2208 (Niagara Falls, Canada) on Jun 30, 2022

First I just have to say I just read a review where an American visitor was complaining about not being able to use their American linked credit cards…ummm take that up with your government as it has nothing to do with Cuba and everything to do with the USA! Did you not research before you travelled to Cuba? Anyway, I also saw the same person complain about food shortages. Again do some research before travelling! Cuba has gone through a really tough time due to the pandemic and they are struggling with shortages. That said, I personally found the food to be good and there was always something for me to eat. The fruit was delicious. Mango is yum! The breakfast buffet is very good. Omelets and pancakes and lots of fruit and pastries. Lunch and dinner was a little repetitive but that is pretty typical of all inclusive resorts imo. I didn’t get a chance to try the A La Carte restaurants. Definitely next time. I also saw same person complain about only Canadians being allowed one day at the snack bar…also not true. They just have a “Canadian Theme Day” where they celebrate Canadian visitors but all are still allowed to eat and drink. I travelled alone as a single woman and felt safe at all times. Everyone was lovely and helpful and so hard working. Wifi is free and works great even in your room. You just have to renew it after a few hours - easily done at the lobby. If you remember to sign off each time you use it it will last longer. The room, grounds and beach are phenomenal. So beautiful! Definitely visit the roof top bar for a premium drink with Antonio. It’s not inclusive up there but fully worth it and the view is breathtaking. The shows were great! The water ballet was beautiful! The Cuban Day show was my favourite. Some very talented performers! I’ll definitely return to this area and hotel. My last day I did a farewell tour to Holguin which included a visit to the La Loma de La Cruz (Hill of the Cross), tour of downtown Holguin and dinner in a local restaurant. The city was experiencing a power outage and they still managed to prepare a wonderful dinner for us. I would really recommend this tour. If you book with sunwing just see your rep in the lobby of the hotel. I love Cuba…I make sure to tip well and bring lots of gifts for the people I meet. They go out of their way to make sure you have a nice vacation and times are tough for them…share what you can! Personal care items are always appreciated. As for tips they accept usd and cad cash…just make sure the bills are in good condition. They cannot cash them in at the bank if they are damaged. Also to my Canadians as in all countries we travel to you cannot use your coins…loonies and toonies! This is not just a Cuba thing. I had a couple of workers ask me if I minded exchanging the coins they accumulated for some bills. My suggestion is to bring Cad 5s and a stack or Usd 1s if you can. The beach is public…personally I like that! I like to see locals enjoying themselves. It’s their beautiful country after all. Nobody really bothers you and if they do approach you a simple no gracias works wonders. The sunshade area is however just for hotel guests so if you sit there you won’t interact with locals. The beach is clear and beautiful! I may have already said that haha. I’ve been to Varadero and it was gorgeous there and it’s just as nice here plus you have mountains and greenery nearby. Thank you for the wonderful hospitality Gran Muthu Almirante staff!

TripAdvisor users rated this property 2 out of 5

I won’t come back

E2043HAalfonsoa on Jun 29, 2022

The beverage selection was dismal. The resort was out of soft drinks, bottled water and mineral water. Aside from Breakfast, fresh juice was not available. The food was OK but very little variety. Lobster was offered for an extra $25 in what is supposed to be an all inclusive resort.The sandwiches at the 24 hour snack bar were made from very bad quality bread that literally dissolved into crumbs. Food often ran out at the outdoor lunch buffet before you had a chance to get to the front of the line. One day the outdoor beach buffet was only for Canadian visitors which seems discriminatory. The only gift shop at the hotel did not accept cash or US issued credit cards which made it extremely difficult for visitors from the United States to make purchases. In addition, the gift shop did not sell any types of the over the counter medicines such as aspirins or Alka Seltzers. Very little to do at night as the resort had no casino and only a very small tucked away disco. You would think that being in Cuba the resort would have a well appointed night club with live music. Finally, the public rooms such as the lobby and the dining room were unbearably hot. Definitely, not a place I’m going back to

TripAdvisor users rated this property 5 out of 5

Cuba I will come back

Getaway16707559072 (Toronto, Canada) on Jun 15, 2022

I have enjoyed a wonderful vacations!!!! A Hotel full of options to enjoy, full of charismatic workers. Very well maintained rooms. I found the food very rich and with a lot of Cuban flavor. A wonderful place to enjoy a beautiful walk, its well-kept gardens. I would like to especially thank and congratulate the entertainment team. Those boys and girls always attentive, cordial and polite. They made me and my friends dance and have a lot of fun, on the beach and in the pool. Vincente, David, Adriana, Ingrid and Ivan. Keep it up guys!!! You do a very good job! I hope to see you soon. My best regards...

TripAdvisor users rated this property 5 out of 5

Cuba 2022 family Vacation

256santom on Jun 09, 2022

My family and I just stayed in Cuba at this resort for 10 days from may 24 to June 4 .They by far exceeded all my expectations . This is the best resort in all of Cuba !!! I’ve been coming to Cuba approximately 22 times and this is hands-down the best place to go from entertainment to food to all the people that work there thank you for making our vacation a great enjoyable time also a big thanks to all the people including the gardeners the pool guys the security the lifeguards all you are fantastic people and I cannot wait to return again. The kids club staff Absolutely excellent people they were so lovely and kind to my three children always involving them in activities . We will miss you and we will see you soon can’t wait to come back and see all you beautiful people !! And by the way our rooms were impeccable always clean our sheets were always changed every day thank you again !! We will see you soon…… Santo , Shanna , Frankie , Savannah and Victoria . ????

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