Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.
Overview
Treat yourself to luxury! In a truly spectacular setting enhanced by nature and overlooking one of the most beautiful coral reefs in the world.
Adult resort (minimum age 18 years).
Check in
4 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- Unlimited domestic and a selection of international drinks.
- 24-hr beverages and snacks.
- Nightly entertainment
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- TV
- 220 Volts
- Terrace or balcony
- 1 king bed, or 2 double beds
- Garden view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Hammock on the terrace/balcony
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- TV
- 220 Volts
- Terrace or balcony
- 1 king bed
- No more than 2 guests in the room
- 1 king bed
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Butler service
- Jetted tub
- Pillow menu
- Upgraded amenities
- 24 hour room service
- Balinese sun shower (private outdoor shower)
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- TV
- 220 Volts
- Terrace or balcony
Royal Service includes:
- Bathrobe and slippers
- Carrying bag for beach towels (courtesy)
- Packing and unpacking of luggage
- Bath conditioning with incense, salts and candles (once per stay)
- Daily turndown service
- One YHI-SPA water journey included per guest per stay
- Private check-in/check-out
- In-room spa service ($)
- Guaranteed reservations in à la carte restaurants
- Tea time and snack
- 20% discount for YHI-Spa massages
- Exclusive swimming pool
- Pool and beach concierge
- Wi-Fi
- First pressing service free (2 pieces of cloth per guest)
- Late check-out
- Custom premium bar
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Butler service
- Jetted tub
- Pillow menu
- Upgraded amenities
- 24 hour room service
- Balinese sun shower (private outdoor shower)
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- TV
- 220 Volts
- Terrace or balcony
Royal Service includes:
- Bathrobe and slippers
- Carrying bag for beach towels (courtesy)
- Packing and unpacking of luggage
- Bath conditioning with incense, salts and candles (once per stay)
- Daily turndown service
- One YHI-SPA water journey included per guest per stay
- Private check-in/check-out
- In-room spa service ($)
- Guaranteed reservations in à la carte restaurants
- Tea time and snack
- 20% discount for YHI-Spa massages
- Exclusive swimming pool
- Pool and beach concierge
- Wi-Fi
- First pressing service free (2 pieces of cloth per guest)
- Late check-out
- Custom premium bar
Amenities
Accessibility
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Age ranges
- Adults only
Bars and entertainment
| Type | Amenities | |
|---|---|---|
| La Conga | Bar, Music lounge | |
| El Saltón | Bar, Pool bar | |
| Las Gardenias (exclusively for Royal Service guests) | Bar, Lobby bar | |
| Palma Real | Bar, Lobby bar | |
| Santa María | Bar, Beach bar | |
| La Cascada Royal Service (exclusively for Royal Service Guests) | Bar, Pool bar | |
| Caleticas Royal Service (exclusively for Royal Service Guests) | Bar, Beach bar |
Check-in and check-out times
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Select public areas
Dining
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| El Bohío | À la carte | Cuban | Dinner | |
| El Patio | À la carte | International | Dinner | |
| La Ceiba | Buffet | International | Breakfast, Dinner, Lunch | |
| La Laguna | Snack bar | International | Snacks | |
| Los Helechos (Exclusively for Royal Service) | À la carte | International | Breakfast, Dinner, Lunch | |
| Mediterráneo | À la carte | Mediterranean | Dinner | |
| Santa María | Snack bar | International | Snacks | |
| Tsuru | À la carte | Asian | Dinner |
Facilities
- Suites: 354
Health and wellness
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
Location
Meal and plan options
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
Pools and recreation
Pools
- Freshwater pools: 1
- Jetted pools: 2
Water sports
- Dive shop: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site
- Watersports centre: on site
Other sports
- Aerobics: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site
Shops and services
- Business centre available ($)
- Concierge
- Currency exchange
- Giftshop available ($)
- Laundry services available ($)
- Meeting facilities available ($)
- Parking
- Tour desk
- Wedding facilities available ($)
Spa massage
Santa María
Spa courtyard
Palapas view
Watersports
Pool area
Tsuru Tatami
Exterior lobby entrance
Wedding gazebo
Lobby
La Laguna
Beach cove
La Ceiba
El Bohío
El Salton
Fitness centre
Zen area
Exterior
La conga
Hammocks
Beach tree
Palma real
Mediterraneo
Front entrance
Exterior
Beach
Pool
Beach area
Palapas
El Patio
Location
Reviews
Awesome
Elizabeth E on Jun 28, 2022
The best place I've ever been. We stayed 2 nights and everybody were terrific. Check in was smooth and fast, we got a beautiful room, we loved it. The maid kept it clean and perfect. People at the bars and restaurants were really nice and helpfull, always smiling. The best person was the manager, we loved him, always working and trying to help you. Hiram you made our vacation. Thanks a lot. For sure we are coming back.
Solo Traveller
kimlW1141SP on Jun 24, 2022
My room was very nice. The maid kept it impeccable. I enjoyed the food at the buffet and all the ala carts. The service was excellent. Everyone was so nice. The resort is about 1 hour from the airport which I liked as I have been to other areas in Cuba where the resort was further away from the airport. I have been to Melia Cayo Guillermo, Melia Cayo Santa Santa Maria, Blau Costa Verde which became Fiesta Americana and I believe it has another name now. Out of all the resorts that I have been to I like Paradisus Rio de Oro and I plan to go again in the future.
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
