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Overview
Treat yourself to luxury! In a truly spectacular setting enhanced by nature and overlooking one of the most beautiful coral reefs in the world.
Adult resort (minimum age 18 years).
Check in
4 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- Unlimited domestic and a selection of international drinks.
- 24-hr beverages and snacks.
- Nightly entertainment
- 24 hour room service
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- 24 hour room service ($)
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- TV
- 220 Volts
- Terrace or balcony
- 1 king bed, or 2 double beds
- Garden view
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Hammock on the terrace/balcony
- 24 hour room service ($)
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- TV
- 220 Volts
- Terrace or balcony
- 1 king bed
- 1 king bed
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Butler service
- Jetted tub
- Pillow menu
- Upgraded amenities
- 24 hour room service
- Balinese sun shower (private outdoor shower)
- 24 hour room service ($)
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- TV
- 220 Volts
- Terrace or balcony
Royal Service includes:
- Bathrobe and slippers
- Carrying bag for beach towels (courtesy)
- Packing and unpacking of luggage
- Bath conditioning with incense, salts and candles (once per stay)
- Daily turndown service
- One YHI-SPA water journey included per guest per stay
- Private check-in/check-out
- In-room spa service ($)
- Guaranteed reservations in à la carte restaurants
- Tea time and snack
- 20% discount for YHI-Spa massages
- Exclusive swimming pool
- Pool and beach concierge
- Wi-Fi
- First pressing service free (2 pieces of cloth per guest)
- Late check-out
- Custom premium bar
- 1 king bed
- Ocean view
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Butler service
- Jetted tub
- Pillow menu
- Upgraded amenities
- 24 hour room service
- Balinese sun shower (private outdoor shower)
- 24 hour room service ($)
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- TV
- 220 Volts
- Terrace or balcony
Royal Service includes:
- Bathrobe and slippers
- Carrying bag for beach towels (courtesy)
- Packing and unpacking of luggage
- Bath conditioning with incense, salts and candles (once per stay)
- Daily turndown service
- One YHI-SPA water journey included per guest per stay
- Private check-in/check-out
- In-room spa service ($)
- Guaranteed reservations in à la carte restaurants
- Tea time and snack
- 20% discount for YHI-Spa massages
- Exclusive swimming pool
- Pool and beach concierge
- Wi-Fi
- First pressing service free (2 pieces of cloth per guest)
- Late check-out
- Custom premium bar
Amenities
Accessibility
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Age ranges
- Adults only
Bars and entertainment
| Type | Amenities | |
|---|---|---|
| La Conga | Bar, Music lounge | |
| El Saltón | Bar, Pool bar | |
| Las Gardenias (exclusively for Royal Service guests) | Bar, Lobby bar | |
| Palma Real | Bar, Lobby bar | |
| Santa María | Bar, Beach bar | |
| La Cascada Royal Service (exclusively for Royal Service Guests) | Bar, Pool bar | |
| Caleticas Royal Service (exclusively for Royal Service Guests) | Bar, Beach bar |
Check-in and check-out times
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Select public areas
Dining
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| El Bohío | À la carte | Cuban | Dinner | |
| El Patio | À la carte | International | Dinner | |
| La Ceiba | Buffet | International | Breakfast, Dinner, Lunch | |
| La Laguna | Snack bar | International | Snacks | |
| Los Helechos (Exclusively for Royal Service) | À la carte | International | Breakfast, Dinner, Lunch | |
| Mediterráneo | À la carte | Mediterranean | Dinner | |
| Santa María | Snack bar | International | Snacks | |
| Tsuru | À la carte | Asian | Dinner |
Facilities
- Suites: 354
Health and wellness
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
Location
Meal and plan options
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
Pools and recreation
Pools
- Freshwater pools: 1
- Jetted pools: 2
Water sports
- Dive shop: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site
- Watersports centre: on site
Other sports
- Aerobics: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site
Shops and services
- Business centre available ($)
- Concierge
- Currency exchange
- Giftshop available ($)
- Laundry services available ($)
- Meeting facilities available ($)
- Parking
- Tour desk
- Wedding facilities available ($)
Spa massage
Santa María
Spa courtyard
Palapas view
Watersports
Pool area
Tsuru Tatami
Exterior lobby entrance
Wedding gazebo
Lobby
La Laguna
Beach cove
La Ceiba
El Bohío
El Salton
Fitness centre
Zen area
Exterior
La conga
Hammocks
Beach tree
Palma real
Mediterraneo
Front entrance
Exterior
Beach
Pool
Beach area
Palapas
El Patio
Location
Reviews
Above and beyond expectation
Helen W on Feb 01, 2021
I have been to this resort twice now and I have experienced both sides of the resort. I thoroughly enjoyed both stays. The staff were attentive and welcoming. The food, was amazing, the best I've experienced so far in Cuba. The rooms were clean and well maintained. The hotel itself is beautiful and well maintained. I would go back in a heartbeat. Hopefully very soon!
Paradise
W8941LUmichaelc (Mississauga, Canada) on Jan 27, 2021
We stayed at the Paradisus for 2 weeks.The service exceeded our expectations.The food was amazing and the staff work very hard to make everyone happy. A special thanks to Yudelki,for the amazing service and special attention for a special dinner night. Thank you to Judy, Yamilla,Marisol, Allen,Jeorge Leandro for the most amazing service and attention. This hotel is the best place in Cuba, we've travelled over 20 years in Cuba and this is the best Hotel by far.Food was amazing beaches are paradise, Scuba diving was included and amazing. We can't wait to go back and book even longer.Royal Service is first Class and we are so happy we chose this hotel.
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