Paradisus Rio de Oro reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

6741 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5


Elizabeth E on Jun 28, 2022

The best place I've ever been. We stayed 2 nights and everybody were terrific. Check in was smooth and fast, we got a beautiful room, we loved it. The maid kept it clean and perfect. People at the bars and restaurants were really nice and helpfull, always smiling. The best person was the manager, we loved him, always working and trying to help you. Hiram you made our vacation. Thanks a lot. For sure we are coming back.

TripAdvisor users rated this property 5 out of 5

Solo Traveller

kimlW1141SP on Jun 24, 2022

My room was very nice. The maid kept it impeccable. I enjoyed the food at the buffet and all the ala carts. The service was excellent. Everyone was so nice. The resort is about 1 hour from the airport which I liked as I have been to other areas in Cuba where the resort was further away from the airport. I have been to Melia Cayo Guillermo, Melia Cayo Santa Santa Maria, Blau Costa Verde which became Fiesta Americana and I believe it has another name now. Out of all the resorts that I have been to I like Paradisus Rio de Oro and I plan to go again in the future.

TripAdvisor users rated this property 5 out of 5

Best resort in Houguin

everitl on Jun 23, 2022

My daughter and myself spent the most wonderful seven days vacation at this beautiful, fabulous resort (Paradisus Rio de Oro resort and spa). The staff are very friendly, polite, helpful, and professional. To name a few, as I cannot list all, from the general manager, Eduardo, to the customer service reps Olga, Yaisel, Iraida, Oda, Marise, Claudia, and Alexis. Jorge #1 room server on the regular side. He is very polite, efficient and professional. He went out of his way to make our vacation perfect. Bell boys/golf cart drivers Anibal, Raimer and Anna at the reception desk, and the gardeners. The food was exceptional. Plentiful with lots of variety. We ate at three a la carte restaurants. Mediterranean, Japanese, and international. Both buffets and royal service restaurants are great. My daughter really had fun during the nightly entertainment. She would dance with the entertainers and sing along with the musicians, even got to beat the drums. Overall, this is the best resort I have been to in Cuba. I have been to Santa Maria and Veradero before. The regular and the royal service beach and pools were so relaxing. If I had not made our vacation plans for 2023, we would surely return here next year. But for sure, if all goes well, we will be back in 2024 . Love you all and continue to do the excellent work! - Everit & Rosie

TripAdvisor users rated this property 5 out of 5

Happy times

lucysX5633AM (Toronto, Canada) on Jun 22, 2022

After some difficult times in isolation, it took me some courage to book this trip. And... Absolutely no regrets! You are transferred to a wonderful world of bright sun??, blue sky, lush greens, blooming flowers and azure ocean! A breath of the clean ocean air! Singing birds! Spectacular views! The resort staff goes above and beyond to make guests happy. And during 2 weeks of my stay things were noticably improving, especially with variety of the food offerings. The quality of fresh fruits is excellent. The gardening, grounds maintenance, cleanness of the beach are impeccable. I encourage people to start thinking about booking - you help yourself leave difficult experiences behind and help cuban people return back to normal.

TripAdvisor users rated this property 5 out of 5

Wonderful Vacation!

697cheg (Hamilton, Canada) on Jun 20, 2022

Stayed at the Paradisus Rio De Oro from June 3-10 along with family and friends. Very impressed with the staff and facility, People are profesional and caring, they make you fell like you are at home, the awards for the best workers go to Claudia Gomes (Amazing costumer service) She was cordial, kind and very skilled Claudia C. Sánchez (Sales Department) Contacted preview to the trip with some room requirements, everything was met to the dot. The beach was amazing as usual in Cuba. The pool fantastic. Perhaps a little bit improvement required in the food department as it was not like before, however we enjoyed what they offered and always found something to eat, the pizzas from the snack bar were great. The Octopus from the mediterranean restaurant was amazing. Overall pretty satisfied and will come back soon.

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