Located on the seafront in Playa Pesquero, Coral Level at Iberostar Selection Holguin gives you the key to a superior experience and personalized service in an adults-only hotel while also having access to all of the services and amenities of the family friendly Iberostar Selection Holguin next door.
The hotel and staff is top notch. Had so much fun in the pool and played games directed by Irving. Definitely planning to come back. Beautiful, clean hotel, delicious food. View looking over pool to aqua beach is a must see!
Really relaxed and enjoyed 24/7 food/drink service.
Not a true adult only
Apr 08, 2020
I initially attended Iberostar Selection Holguin in December 2019 I stayed in the main resort area and had a great visit. At that time I would have rated the hotel a 4. Because I had enjoying my stay the first time I decided to go back a second time but this time opted to stay at the Coral part of the resort.
The positive's were that check in went quickly and the woman at the front desk was pleasant. The room and the area are well maintained and clean. the gardening staff work very hard to maintain the area around the resort.
The food was good we ate breakfast at the Coral restraint every morning the young woman who cooked the omelets was great. We ate at the a la carte and although the options were limited the food itself was good. This is the only a la carte that is adult only.
Although this was the adult only section there were a couple of days that other from the main resort came to the adult only section and used the amenities there when it was clear they did not have the correct wrist bands on.
Room service was horrible we ordered room service three different times. the first day we order a hamburger and fries and we waited an hour and 40 minutes yep the food was stone cold. When we expressed our concerns the lady at the front desk told us to call there in the future so we did but this did not seem to make a difference.The second day we ordered room service not expecting much and we did it more just to see how long it would take. This time we just ordered French fries this took 45 minutes to get to the room once again the food was cold. We heard from the young ladies next door how good their room service was so we attempted this a third time on our last day there we ordered a bottle of rum and some cookies we ordered this at 1:00 pm in the afternoon. At 3 in the afternoon it had still not arrived so we called to check in about it we were told it would be they soon it finally arrived at 6:30 pm . Yes we tipped
The butler service was also a huge waste of time. We had Yunior (the younger one) although he was friendly he expected a tip for everything (we initially tipped but as the service was horrible and slow we stopped) but it didn't change the fact that he was slow and could not find him when we needed anything. On a couple of occasion he walked right on by us and stopped by the young ladies laying next to us to take their order and didn't even stop to ask if we wanted or needed anything. I have no clue who our butler in the evening was he was as he never came around to introduce himself and we never seen him.
Alex the pool guy did a good job at changing the towels out regularly through out the day but he kept himself busy flirting with the single ladies. There was only two day that he did any games or activities around the pool and the second day was only because another guest had asked. He did however spend a great deal of time flirting with the single ladies, and giving them a souvenir Iberostar towel.
We do not drink beer and had requested with our butler when we arrived to just have water and soft drink delivered to our room every day. This seemed to be an issues as we had to make the same request every day of our stay there. There was one day that our fridge was not restocked at all.
If you wanted to attend the a la cartes they had to be attended in the main resort.
The same was true if you wanted to play pool or ping pong. There was no activities in the adult only section to do. They should have at least one pool table and ping pong in the adult only section. I paid for an adult only resort not the main resort with screaming squawking kids.
If you wanted to go on an excursion once again you had to go through the main resort to get picked up. Pick should happen at the Coral front door as that is where I paid to stay.
We had an early check out and this once again had to be done through the main resort.
The only thing that was adult only was the one a la carte, the pool area and your room. Everything else was in the main resort.
Pros: clean resort,
food was good but not as much of an option as on My December stay
most staff were friendly and helful
Cons- not a true adult only ,
unless you are female you seem to get ignored,
room service was horrible at best,
butler service was totally useless.
pool entertain minimal Alex spent most of his day flirting with the younger
no evening activities in the adult only area i.e. pool tables, ping pong etc.
For the extra money I paid for the adult only it was not worth it. We did meet some nice guests and enjoyed their company.
I don't see us coming back to this resort. It is too bad as I had such a good time on my first trip.
For the extra money I paid for adult only it was a waste of money.