Ala Moana Hotel by Mantra reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0

5026 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Location, location

EDWIN F on Jan 24, 2023

For my purposes, the hotel was centrally and conveniently located. It was an easy trip to Waikiki, downtown, and East Honolulu. The location adjacent to the Alamoana shopping center and the Honolulu convention center. It’s also a positive factor.

TripAdvisor users rated this property 4 out of 5

Another tournament weekend@ convention center

Reign C (Kapolei, Hawaii) on Jan 22, 2023

There were apparently a lot of things going on in the area with a huge volleyball tournament and beauty pageant. I was grateful to be able to get a room for the night we needed. Staff is always welcoming and friendly, it was a short stay and we appreciated the check out extra hour extended us .

TripAdvisor users rated this property 5 out of 5

Great Stay - Relaxing

Bonz66 (Berwick, Australia) on Jan 22, 2023

Ala Moana Hotel was a fantastic stay. From the wonderful assistance provided at reception to our check out, the service was professional, polite and very helpful. The rooms were great with daily housekeeping and fresh clean towels, to the facilities within the hotel such as the pool, gym, massage centre. A short stroll across the carpark to the Ala Moana Shopping Centre. Starbucks in the hotel foyer to start your day was fantastic. Wonderful experience. Thankyou

TripAdvisor users rated this property 4 out of 5

Ala Moana Hotel good and convenient location

LntanSue (Singapore) on Jan 11, 2023

I stay at Ala Moana hotel from 7 to 12 January 2 023 I stayed at the Kona Tower on 12 floor. There are three lips for each tower. Lifts are fast and quite empty most times. Lobby area is lunch with Starbucks and a convenience store. Check-in was fast and smooth I was allowed to check in half an hour earlier than the 3 pm stated. Service from the staff at the front desk, Cafe 410 and bell concierge was not so friendly. The room is okay and comfortable. Pillow in bed are comfortable. But the furniture a very dated and needs to be replaced. The bathroom tap was leaking but the maintenance texted right away. Overall this hotel is acceptable. Good location with the sky bridge that connects the hotel to the Ala Moana shopping centre that has two food courts I will stay at this hotel for my future trips. But the service from the hotel staff can be better.

TripAdvisor users rated this property 4 out of 5

Well located.

robinsZ3903XF on Jan 10, 2023

We couldn't fault the hotel for its service, staff empathy and great location. It was our first visit to Hawaii and thoroughly enjoyed every bit of it. We were fortunate to have great weather. Overall, it was a great holiday for our family

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