The Royal Hawaiian, A Luxury Collection Resort reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.0
  • Service 4.5
  • Value 3.5

4846 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Honolulu sept 2021

myoh100 on Sep 12, 2021

Suite night upgrade success. Confirmed to 1 bedroom historic garden suites. Not sure why They gave me 2 bedroom royal Hawaiian suites with ocean front view. It is one of the best rooms I have ever stayed. For my is ocean view and side is pool view.

TripAdvisor users rated this property 5 out of 5

Best location on Waikiki

Dan K (Los Angeles, California) on Sep 05, 2021

Best location on Waikiki. I lived in Honolulu and I come back to visit and this time I wanted to try the fast past of Waikiki. The Royal hawaiian feels removed from the hustle and bustle of Waikiki. I stayed at the Sheraton sister property next door and this place was more luxurious and intimate than the Sheraton. — best beach and surf spot are perfect. Views of diamond head and the surfers while you are drinking your coffee in the morning. — nice rooms. I used my suite upgrade vouchers as a platinum/titanium to get a suite. Not sure what the other rooms are like but we really liked our large suite because we were a family of four. - friendly staff. Cons: it’s an expensive hotel. Honolulu itself is expensive but this hotel is up there. Example : a half papaya cost me $13. Nothing else comes with the papaya except a wedge of lemon. However you are paying for the views and service so it’s worth it if if you value this type of experience. I guess this may not be a con. Pool is smaller than my own pool at home. It’s the tiniest hotel pool I ever saw. My family decided to spend most of the time on the beach anyways so it a big deal. Pros : as mentioned. Location , location , location. You can walk to any great eatery or any great shopping experience. — history. The rooms had so much charm. Each front door was carved out by hand. I’ve never seen anything like that before. — friendly staff who done seem over worked unlike some convention style hotels ( Sheraton next door felt that way )

TripAdvisor users rated this property 5 out of 5

Amazing Service

Pandableh on Sep 01, 2021

Titanium Member. Have to say, the General Manager was great. Provided an upgrade for our trip. Love the welcome gift, the pancakes and breakfast was amazing. It was a very charming hotel and will come back in the future Best place in Wakiki!

TripAdvisor users rated this property 5 out of 5

The Real Deal in Waikiki

JohnD49ers4life (San Francisco, California) on Aug 26, 2021

You really can't beat this location in Waikiki-- it's about as good as it gets. The hotel itself is dripping with nostalgia and history and the staff and service are warm and exceptional. If being beachfront, mere steps away from the nicest stretch of Waikiki, matters to you, this property needs to be at the top of your list. If possible, try to stay in one of the historic rooms with an ocean view. The only real complaint I have, and honestly it's a minor quibble, is the Mai Tai bar and their drink prices. No Mai Tai is worth $20+, and the ones we had made us feel like suckers, despite the view. If that's the going rate for beachfront cocktails, have at it, but I guess I'm just too cheap to enjoy those cocktail prices. Anyway, do yourself a favor and treat yourself by staying here if you're in the Waikiki area. Get up early and go for a dip as the sun rises. Gaze out your window at the surfers and sailboats. Thank me later ;)

TripAdvisor users rated this property 5 out of 5

Great Fun to Stay at this Historic Property

Ruhskis (Vail, Colorado) on Aug 26, 2021

We've been to Oahu often, but usually stay at Marriott's Ko Olina and avoid Honolulu for the most part. This time, for our 50th wedding anniversary, we decided to give Waikiki a try for two days before our family arrived for our week's celebration at Ko Olina. Staying at the Royal Hawaiian has always been on my bucket list. We we're upgraded to a junior suite in the historic building for our stay. When I was practicing law, I would have loved it. The "living" room was actually a conference room with a table that could seat 20 for a deposition with a large couch and TV tucked away in one corner. Our bedroom was large and comfortable, but the bathroom was miniscule. It's a good thing they added a powder room to the conference room so we had a second place to use, but, alas, the forgot to install a mirror over the sink. We could live with these inconveniences for the thrill of staying in such an iconic building, but guests should be aware that you'll be trading convenience for charm. My only complaint is that they don't seem to realize that ladies need good lighting and a mirror to put on makeup in the morning. It would have been so easy to add a little desk/vanity under the oddly placed mirror in the bedroom and improve the lighting throughout. The staff was kind enough to bring me a plug-in mirror on a stand, so I could be sure not go out looking like a clown. The pool is tiny and crowded but the pool staff was fantastic in helping us find seats. Throughout the hotel the customer service was great. The mini-bundt cakes at the Bakery are to die for!! PS Waikiki seemed like Las Vegas-By-The-Sea. Crowded with tourists, lined with both high-end and chain stores, food courts and shopping malls. One hardly feels like one is on a beach vacation, but it was fun to finally experience what it was all about.

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