What a great Trip. Stayed 6 nights . This hotel is in a fantastic location. Its adjacent to Beach Walk and the Royal Hawaiian Center with many restaurants nearby to choose from. In the heart of the action yet secluded at the same time. It's across the street from the beach, a larger ABC store and the bus stop which came in handy since we didn't rent a car. Note if you choose to ride the bus get a Holo card. Sign up online and have the cards sent to your house. No hunting for exact change or trying to decide if you want a day pass or not, the card automatically converts. We had an ocean view room with a clear view all the way to the airport. Hard to beat at any price. Like all Embassy Suites, rooms have a separate bedroom and living area with a wet bar, microwave, small refrigerator and separate HVAC controls for each room. Very quiet inside room. Complementary drinks poolside nightly. We need to especially thank Maya. I made a huge mistake with our reservation that I didn't discover until I tried to check in the night before using the Hilton phone app. I texted through the app and Maya, located at the hotel, fixed the problem promptly through a series of texts. She didn't rush me and continued to support me until I said I was good. Get the app, I doubt that the issue would have been fixed as easily on the phone. We already booked our next trip there.
Best hotel for family's
Jul 29, 2021
This was our second time staying at this hotel during our visit to Hawaii in Waikiki area. We can in February 2020 and decided to book again this July 2021.My kids love it and best location to walk to beach, food and shops! We would definitely book here again if we come back to Waikiki area. We enjoyed the hot foods served at breakfast time. The staff is wonderful and friendly. We had plenty of space in our suite for our family 2 adults and 3 kids. We loved all that is close by for food, snacks and shopping! The night reception at the pool area is wonderful and we loved the pool too! Walk distance to the beach! Just an overall great hotel and location! I will definitely book here again! Thank you for our wonderful stay of 7 days and 6 nights!