We came t stay there coz I had surgery done so we find the hotel is convenient where we are going,valet attendant n front desk are helpful,it just notice that we never had a shower curtain but housekeeper came .
(Santaquin, Utah, United States)
Jun 04, 2021
I will start with the good: The 3 elevators are fast and they offer beach towels. Now the bad: They charge $25 per day resort fee and also $35 parking fee which includes valet. The mini kitchens are far from stocked, we had to cook french toast in a tiny pot, one piece at a time. The air conditioner unit of under a desk and it's under sized so it runs CONSTANTLY AND IS LOUD!! They do not clean or stock your room due to Covid so you have to ask for everything. They say they'll bring towels, but you have to call several times to make this happen. Now the worst part, Upon arrival I opened up the armoire to put our clothes away, an ironing board was inside, leaning against the door. As I opened it, the board feel on me, one of the legs sliced open my ear. After we got the blood under control, I looked at the ironing board and noticed it was missing a rubber cover on one of the feet, that is why it cut me. I moved the ironing board to a corner of the room and went down to tell the desk clerk. She acted concerned and promised to replace the board right away, well that never happened! This place has no respect for customers and are rude when you ask for something. Like the title says, stay elsewhere.