Las Brisas Ixtapa reviews
5629 TripAdvisor reviews
Our Fifth Time
westgatedirect on Feb 07, 2023
This was our fifth time at Las Brisas in 20 years. If it isn't broke, don't fix it. The design of the building is genius. Every room faces the bay, and is very private from the next room. Value Plus! We paid less than $110/ night. Cant get that in the USA. Location Plus! Private beach and pool area secure from beach walkers from other hotels. We like to read by the pool which is quiet! We'll be back again.
Stewardess4477 (Langley, Canada) on Feb 06, 2023
We thoroughly enjoyed our one week stay at this property. The staff and food were outstanding. . The beach is really a highlight as it is so private . It would not be suitable for anyone with mobility issues due the far distance from the rooms and the sheer number of stairs.Anyone who could not walk really requires a motorized wheelchair or scooter. If there was one small detail I would suggest is to ensure the morning coffee urn in the lobby is always full until at least 09:00. Also, please provide some milk or cream , rather than powdered milk.
Overall, outstanding staff at very level. Most pleasant, courteous, and responsive.
chrisjdonnelly7 on Feb 05, 2023
Very important need: installation of handrails on every stairway!!! Exceptionally dangerous!!! Repair or replacement of all surface tiles required in pools and on decks surrounding pools. Broken, severely cracked or missing tiles everywhere.
Club room is a disaster
871harveym (Reno, Nevada) on Feb 04, 2023
No service at club room. No pouring of drinks or coffee.No attendance taken. Staff unaware of food served. Mario needs supervision or replacement. Snacks at club room vary greatly in quality. Require labels.
Nice Hotel but all inclusive plan has a lot of restriction
jsaintjules (Ottawa, Canada) on Feb 02, 2023
All inclusive was supposed to be with all national drinks but a lot of these national drinks was not included, we had to pay extra. This is not the first time I go there and they remove one of the restaurant from the all inclusive plan. Room cleaning was not so good, one day the will not add toilet paper and another day did not change the empty kleenex box and It happen 2 times that they did not make the room at all. The services on all "a la carte" restaurant was A+ but in the buffet it was not so good. When it was time for leaving, security had block, at the front gate, our bus that was supposed the bring back to the airport. We had to go from the lobby to the front gate buy myself. Otherwise, it is a nice place withh very large rooms with a nice balcony and all rooms are facing the sea. Beach is beatiful. wirh a lot of palapas.