Las Brisas Ixtapa reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0

6939 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

comprehensive review

graysfour (Gurnee, IL) on Apr 06, 2024

Just returned from a week at Las Brisas. We chose the all inclusive plan and i had many questions going in after reading reviews. Alcohol - there is limited choice of beer - either light or dark - but my husband didn't care. just keep 'em coming! Great wine choices. We do not drink hard alcohol so i cannot comment on that. I included the handout they give you when you check in as it answered all my questions before we went. Beach food was the best we found through the resort. We ate lunch there daily. they brought the food and drinks to you. great guacamole! The breakfast buffet was also great. They had a made to order egg/omlette station where i ate daily. The water is filtered throughout the hotel except for the taps in the bathroom. The dinner buffet got VERY old after a few days but remember, it's a buffet, so you are getting buffet quality dinner food. The rooms were spacious but agree there are repairs to be made. For example, our bathroom door wouldn't stay open so we had to put a towel on the floor to keep it open so it wasn't so hot. The balcony chairs /table were wood so very damaged and worn from heat and humidity. Lampshades had some holes. The caulking in the bathroom needed a redo. Pool was very relaxing and yes missing tiles but I didn't care. Plenty of chairs there. Lunch restaurant is also at the pool. And yes, the pool is a good 5-7 walk. From the beach to the pool, even longer. The 1 restaurant that was delicious, Las Brisas II is extra; not in the plan but we went there twice because it was so excellent. Beach was STUNNING and we spent most of our time there. Lobby bar was also fun - servers knew my order daily! no food in the lobby bar, however, that wouldn't have been nice. Special shout out to Sergio at the beach, Victor the lifeguard and Esenio at the front desk! Another pro tip - if you are there during turtle season, ask the lifeguards for your own turtle release!n Last pro tip - guac not on the beach menu but as for it! ALL TIPS included with your stay but we tipped beach server extra because that is a tough job!

TripAdvisor users rated this property 5 out of 5

Repeat guests and plan to return in 2025

Dave M (Toronto, Canada) on Mar 29, 2024

Thank you to all the awesome staff for ensuring we had an amazing 2 week vacation the last week of January and the first week of February. First we'd like to thank the chefs and kitchen staff for all their hard work preparing food for us each day from breakfast to dinner. The food at the buffets and a la carte was very good with good variety.....we even had sushi one night at the buffet. I do agree with a previous reviewer that there should be an additional a la carte restaurant included in the all-inclusive package, especially for those staying 2 weeks or more. This resort checks all the boxes for us which includes: great staff, spectacular view from the rooms, private beach, beach service, proximity to airport, and lots of shade. As mentioned all the staff that served us were excellent, but I'd like to especially thank a few that we interacted with often that made for a wonderful vacation: David, Adrian, Xavier, Albierto and Alberto on the beach, Lydia and Manual in the bar in the evening, and last but not least Xavier in the Solarium at lunch. When we ate in the Solarium for lunch, we specifically asked for one of Xavier's tables as he was a delight providing humour along with excellent service. I enjoyed practicing my Spanish with him and he practiced his english and french with us. Forgive me if I have misspelt any names here. I would also like to thank housekeeping for doing a great job on our room each day. It should be noted that the surf is quite rough here and the beach was red-flagged every day we were there so needless to say, though others did, we did not swim in the ocean, but it is beautiful to watch all day. We are not big swimmers, but love walking the beach, so not an issue for us. Also, the pool area is beautiful with spectacular views. Thank you again to the staff of Las Brisas Ixtapa, we look forward to seeing you again in 2025. Samuel and Deirdre M.

TripAdvisor users rated this property 5 out of 5

Legorretas finest

michaelsteiner1 on Mar 29, 2024

This place is the masterpiece of Ricardo Legorreta. His architecture is so well thought through. Any other hotel in the world could learn from this oeuvre. Mexican art at its perfection. Luckily Las Brisas keeps it as close as possible to the original state.

TripAdvisor users rated this property 4 out of 5

Repeat guest s - our favourite place BUT

Dayle C (Calgary, Canada) on Mar 28, 2024

Our favourite place but reduction in services over last 10 years is disappointing. Every year you take something away. This year no bottles or canned beer in all inclusive. Only draft beer which is undrinkable. Prices have increased and amenities decreased. Can honestly say drinks are watered down this trip. Has never been an issue before. We love location and are repeat guests but things are deteriorating - so sad. It might make a difference if we will return.

TripAdvisor users rated this property 4 out of 5

Vacation 2024

allisonkerr1976 on Mar 26, 2024

For an all inclusive package it was disappointing that the drink choices were so limited. Never a bad meal. Most of the serving staff were awesome. However the lobby bar staff were a hit or miss. Overall it was a great time. The views were breathtaking.

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