Kaanapali Ocean Inn reviews

TripAdvisor Traveler Rating

3.0 Average

  • Cleanliness 3.0
  • Location 4.5
  • Rooms 2.5
  • Service 4.0
  • Value 3.5

323 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Royal Lahaina stay

gerardk946 on May 29, 2022

Stacey at the front desk was very helpful and pleasant. The valet/bell staff was also excellent! The pools, grounds and atmosphere were top shelf. We would definitely love to stay there again. Who knows maybe next year.

TripAdvisor users rated this property 4 out of 5

great option right on the most beautiful beach

Todd-Visit50 (New York City, New York) on May 27, 2022

Liked · The location is amazing, right in front of a gorgeous beach, one of the best in Maui access to Royal Lahaina facilities - 2 pools, sunscreen, so beautiful. balcony was lovely shower was good. wifi was good staff was friendly Disliked · -sooooo expensive on property, on top of hotel prices. we had a $72 breakfast for the 2 of us. we ordered eggs and OJ. i suggest driving to alternatives, although everything's overpriced. -room is dated and badly in need of a makeover sometime soon -Beach is sooo beautiful, but it's so windy that the sand blows in your eyes. we couldn't hang out at the beach, so strange. hotel is right next to the Luau - we weren't in the room during that time so we don't know if it's loud/disruptive.

TripAdvisor users rated this property 5 out of 5

Relaxing reprieve

azmtnmom (Flagstaff, Arizona) on Apr 29, 2022

While I had reserved an oceanfront room at KOI, they had over-sold and so upgraded me to an ocean-front cottage, so I guess this may be more a review for the Royal Lahaina Resort, which also manages Kaanapali Ocean Inn. Stephanie at the front desk was sweet and personable, and all the bellmen were attentive and had recommendations at the ready. The cottage was very clean and the beds were comfy. Access to Kaanapali beach cannot be easier and the trolley makes trips to the Whalers Village shops easy (don’t lose your parking spot to those coming for the lu’au). I would stay here again, and I’d still try to stay at KOI, lol

TripAdvisor users rated this property 1 out of 5

Mold

JGluski123 on Apr 20, 2022

I will start with the positives of this place. The beaches were clean, the pool was picturesque, the view was good, and the maid service was excellent. Unfortunately that’s where the positives run out. The resort fee of $40/day gets you subpar keurig coffee and spotty wifi. The daily parking fee was also fairly high at $30/day. From the moment we walked into the room (1523) we knew our experience wasn’t going to be great. The room smelled of mold, we turned on the fan and opened the door wall to try and air it out. Cue the post-nasal drip and worsening of asthma. The moldy smell never improved throughout our stay. It was easy to see where the smell was coming from, the beds were nailed to the wall and the intervening 2 inches of space was full of dust and mold. There was obvious water damage just near the entry door, the tiny/dingy shower had ceiling tiles just above head level that looked as if they hadn’t been replaced since the 1980s. Additionally, the walls were very thin and we were able to hear our honeymooner neighbors anytime we were in our room. On the whole we were very disappointed with this hotel, would recommend staying just about anywhere else

TripAdvisor users rated this property 4 out of 5

Well worth the money

Madgex3 (Chicago, Illinois) on Mar 30, 2022

We stayed in two of the cottages at Kaanapali Ocean Inn. The rooms were spacious and very clean. We needed a place to stay for one night and this place was perfect. We were in the middle of the Lahania Resort and had access to all the amenities. The staff was most helpful and drove us to our rooms in the golf carts. Though the rooms were no frills, we did each have a private patio. Beautiful grounds, perfect views, and a great restaurant. One of the best meals I have ever experienced. The morning after we arrived, we walked the boardwalk fora couple of hours after having a tasty breakfast by the pool.

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