Hotel

Andaz Maui at Wailea Resort

Kahului, Maui 4.5

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Overview

Nestled along spectacular Mokapu Beach, Wailea's newest resort features cascading outdoor pools, spa and salon, superb dining and access to championship golf and tennis.

Resort Fees: 48 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

4 p.m.

Check out

11 a.m.

Rooms

301

Rooms

Standard King
  • 1 king bed
Standard King
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Room service ($)
  • TV

Standard Two Queens
  • 2 queen beds
Standard Two Queens
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Room service ($)
  • TV

Andaz Ocean King
  • 1 king bed
  • Ocean view
Andaz Ocean King
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Room service ($)
  • TV

Andaz Ocean Two Queens
  • 2 queen beds
  • Ocean view
Andaz Ocean Two Queens
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Room service ($)
  • TV

Amenities

  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

Hub 808 Kids Club

Please contact hotel directly for schedule and pricing

Type Amenities
Lehua Lounge Bar, Lounge Open air
Check-in time: 4 p.m.

Check-out time: 11 a.m.

Wi-Fi

  • Lobby
  • Room
Type of restaurant Type of cuisine Open for Additional Information
Ka'ana Kitchen À la carte American Breakfast, Dinner, Lunch
Bumbye Beach Bar Snack bar American Lunch, Snacks
Mokapu Market Snack bar American Snacks
Morimoto Maui À la carte Asian Dinner
  • Rooms: 301
  • Pets allowed
  • Fitness centre: on site
  • Spa: on site ($)
  • Spa treatments: on site ($)
3550 Wailea Alanui Drive
Wailea, Hawaiian Islands, United States of America 96753
808-573-1234
25 km from OGG

Pools

  • Adults only pools: 1
  • Outdoor pools: 1

Water sports

  • Snorkeling: on site ($)

Other activities

  • Daily activities: on site
  • 24 hour front desk
  • ATM available ($)
  • Concierge
  • Currency exchange available ($)
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Laundry facilities available ($)
  • Laundry services available ($)
  • Meeting facilities available ($)
  • Multilingual staff
  • Photo shop available ($)
  • Valet parking available ($)
  • Transportation within Wailea
  • Car rental available ($)

Location

Address
3550 Wailea Alanui Drive, Wailea, Hawaiian Islands, 96753, United States of America
25 km from OGG airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 5.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 1 out of 5

Brand New Construction Villa…. Inconsistent Service

jvo532 (Pasadena, California) on Jun 19, 2021

My family loves Maui and we stay in the Wailea Area often. We stayed a week in the brand new villas. Service is very inconsistent. Our room wasn’t ready at check-in (we were also not given welcome leis that others received) and were told to check our bags while we waited for our room to be ready. My wife’s Hermès handbag was misplaced. You can imagine how anxious she felt as they scrambled to locate her handbag. We rented a cabana 3 days ($300 per day) and had to compete with regular pool users for waitress service. There was only one waitress serving half the pool area. We were only offered the “complimentary “ pool products that came with the cabana once of the 3 times we booked. By comparison, the Fairmomt Kea lani offered a personal cooler, dedicated waitress, and is consistently checking in on you with fresh fruit and warm towels with cabana service. Food service was also inconsistent. Staff was nice but we constantly had to refill our own water and wine. Not the type of service you would expect from a high end hotel. We ordered the crudités plate daily for the kids at the pool and received varying amounts each time. Again, very inconsistent. We did not feel welcomed at check in and check out. Other hotels constantly checked in to see how you stay is going. Our “dedicated VIP” Andaz team did not. On the plus side, the brand new villas are nicely built with quality finishes. We were one of the first to stay in them. The built in coffee maker didn’t work and we were never offered anything to make up for it (complimentary coffee service?) The Andaz charges and tries to give you a high end hotel experience but does not have the service to back it up. If you want to make your vacation “special” do yourself a favor and stay at the Fairmont or Four Seasons if looking in the Wailea area. The staff is very nice but fails to deliver the high end customer service you would expect at a quality resort.

TripAdvisor users rated this property 5 out of 5

Perfect end to our family vacation

josephcJ557XE on Jun 17, 2021

2nd stay here. Booked on points 6+months ago and secured 6 days. Lucky because the rooms were selling out at premium rates - $1k+. Upgraded my room to a suite - awesome. The 2nd half, had to move to a smaller - double bed room but upgraded me to another suite the day after, without asking for it. It’s this level of service that I love about the Andaz properties. They really do take care of you. As for the property, you get what you pay for. Modern, clean, upscale and the beach is beautiful with snorkeling at its best along with myriad outdoor activities. Will be back.

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