The Palms at Wailea Maui by Outrigger is a refreshing oasis located on a scenic bluff within the luxurious Wailea Resort. Its spacious and tastefully-furnished one- and two-bedroom condominium units are designed with island living in mind. Each offers a spectacular ocean, mountain, or garden view from a private lanai, two full baths, washer/dryer, cable TV with VCR or DVD and a fully equipped kitchen with dishwasher. The lushly landscaped grounds feature a sparkling stream, winding walkways and a refreshing swimming pool and spa. Just a few minutes away by car are the Wailea Resort's renowned tennis club and three championship golf courses, where guests enjoy preferred golf rates.
We recently (November 2022) stayed at the Palms for 5 nights. We read beforehand many of the reviews and our experience was consistent with a lot of these prior descriptions. The overall site is set up beautifully and it is well located, close to shops and restaurants and the beach. The lanais are large and well equipped with nice furniture and BBQs. The pool was enjoyable, cool but refreshing. The condo we stayed in (#1702) was attractively equipped, clean with decent appliances. It was large and had a great view of the ocean. Some things, though, needed very much to be updated, e.g. the window coverings, kitchen cupboards [doors did not close properly] the bathroom sinks and showers. Many reviews have commented on the air conditioning, and that only the master bedrooms are cooled. Our unit was no different, and this is a significant drawback. On the day we checked in, the condo was so hot and humid as to be nearly unbearable. It improved slightly as the week wore on. The bedroom AC was inconsistent and malfunctioned twice during successive nights [loud banging and hissing], and even though the front desk was notified and they checked it out, they could not find the problem. As a result, we ended up leaving it off, and thankfully, it was cool enough on these nights that an open window sufficed. However, on warmer evenings, this would have been a problem. The safe in our room malfunctioned when the batteries died [shouldn’t regular maintenance have found this problem and corrected it?] and our valuables were inaccessible. However, when the front office was notified, they were able to promptly resolve the problem. Parking is ample and convenient. However, this unit is situated on the second floor with no elevator, and quite a few stairs leading to its front door. Hauling heavy suitcases up these stairs was very challenging. A hefty cleaning fee is levied when checking out, yet we noted that our dishwasher appeared to have signs of mold. Though this complex is advertised as offering free local and long distance calls to the mainland, our phone was not working, and we were told that many of the units have discontinued land line connections. Complementary beach equipment is available in many of the units, though ours were somewhat “well used.” Checking in and out was relatively easy, and there is an after hours number to call when a problem arises.
Definitely worth a look
(San Diego, California)
Sep 07, 2022
Stayed here for 5 nights in August and wasn't disappointed at all. While on the lower end of the budget we were pleasantly surprised with the place. It was large inside with plenty of room. We hosted a small diner with some friends and easily fit 8 people inside with plenty of room to spare. The place is older no doubt, but it's clean, bright, and everything works great. My unit (#1505) was however missing a spatula, which made making eggs a little tricky. The unit had 3 A/C units, one in each bedroom, and on in the living area. Staying cool was not an issue at all.
The location was convenient for us, and on the very south end of Kihei into Wailea. Not a ton of places to eat nearby aside from the big hotels. Kihei is short 5-10 min drive.
Would absolutely stay here again, and the guests that came were even impressed compared to the places they were staying.