Hotel

The Westin Maui Resort & Spa

Kahului, Maui 4.5

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

The Westin Maui Resort & Spa on Ka'anapali Beach is the perfect island resort for an inspiring Hawaiian vacation. Fresh from a multi-million dollar reinvestment, the resort presents uplifting renewal. From spa rejuvenation to oceanfront dining, splashing fun within an aquatic playground, golfing and watersports - the choices are endless.

Added value

Complimentary shuttle to other Starwood resorts and Lahaina Town.
Please see hotel concierge for more details.

Resort Fees: 40 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

771

Rooms

Ocean Tower – Aina View
380 square feet
  • 1 king bed, or 2 double beds
  • Mountain view
Ocean Tower – Aina View
380 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Phone
  • Rollaway bed (on request, $)
  • Safe
  • Turndown service
  • TV
  • cfm.hotel-room-includes.daily-newspaper

Ocean Tower – Ocean View
380 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
Ocean Tower – Ocean View
380 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Phone
  • Rollaway bed (on request, $)
  • Safe
  • Turndown service
  • TV
  • cfm.hotel-room-includes.daily-newspaper

Hokupa'a Premium Ocean View
450 square feet
  • 1 king bed, and 1 queen sofa bed, or 2 double beds
  • Partial ocean view or Ocean view
Hokupa'a Premium Ocean View
450 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Phone
  • Rollaway bed (on request, $)
  • Safe
  • Turndown service
  • TV
  • cfm.hotel-room-includes.daily-newspaper

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

Westin Kids club ($)

Open daily

*Please make 24-hour advance reservations by calling 808-667-2525.  Schedule and prices are subject to change. Westin Kids Club® ratios are 8:1. For security reasons, only the parents are allowed to sign children in and out.
Please visit www.westinmaui.com for more information

Open from: 8:30 a.m. to 3:00 p.m.
Age range: 5 to 12
  • Wailele Polynesian luau - an evening of entertainment complemented by a delicious Hawaiian meal in an elegant setting. To confirm show times or book, please call the Reservation Line at (808) 661-2992.
Type Amenities
Moonlight Lounge Bar, Beach bar
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room
Type of restaurant Type of cuisine Open for Additional Information
Sugar House Island Kitchen À la carte American Dinner, Lunch
Relish Burger Bistro À la carte American Breakfast, Dinner, Lunch
Colonnade Café Snack bar Coffee and Pastries Breakfast, Snacks
Sea Dogs À la carte Grill/steak house All day dining
  • Rooms: 771
  • Fitness centre: on site
  • Fitness classes: on site ($)
  • Salon: on site ($)
  • Sauna steam room: on site
  • Spa: on site ($)
  • Spa treatments: on site ($)
2365 Kaanapali Parkway
Lahaina, Hawaiian Islands, United States of America 96761
808-667-2525
42 km from OGG
  • Breakfast available ($)

Dine at other Starwood hotels (Sheraton Maui Resort and Westin Ka'anapali Ocean Resort Villas). Complimentary hotel shuttle available

Pools

  • Adults only pools: 1
  • Jetted pools: 1
  • Outdoor pools: 5
  • Bottle service: Included
  • Water slides: Included

Water sports

  • Dive shop: on site ($)
  • Motorized watersports: on site
  • Non-motorized watersports: on site
  • Snorkeling: on site ($)

Other activities

  • Beach activities: on site
  • Daily activities: on site ($)
  • Island Style Adventures Surf School available ($)
  • ATM
  • Baggage check
  • Business centre available ($)
  • Concierge
  • Currency exchange
  • Dry cleaning available ($)
  • Giftshop
  • Laundry services available ($)
  • Shopping onsite
  • Tour desk
  • Valet parking available ($)
  • Wedding facilities available ($)
  • Complimentary shuttle service within Ka'anapali (upon availability)
  • Car rental available ($)
  • Airport transfers available ($)

Location

Address
2365 Kaanapali Parkway, Lahaina, Hawaiian Islands, 96761, United States of America
42 km from OGG airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 3.5
TripAdvisor users rated this property 5 out of 5

Helpful information!

Cookie C on Jun 15, 2021

Senior Concierge Aurora Crispin Was very helpful with many beautiful and Interesting things to see on the Island ?? She has a very pleasant personality and very easy to talk to!! Thanks again Aurora You are fortunate to have such a competent and friendly employee on your staff!! Good job Westin

TripAdvisor users rated this property 1 out of 5

Poor staff/experience, would NOT stay again

Christopher H on Jun 13, 2021

So glad we only booked this hotel for 2 nights and then over to Wailea Beach Marriott which has always exceeded our expectations. I will preface this that I am an Ambassador Elite member, which nobody at this property even cares about. My problems are with the pool staff and lack of communication they have with the rest of the hotel. When I checked in, was given towel cards which the front desk worker took back and put a VIP sticker on my room key, which she said is easier than using the towel cards. Next day, went to get a towel and was told I needed to go back to reception to get towel cards. Explained that room key was supposed to work for that. Eventually got towels but was scolded in front of everyone in line that I need towels cards from this point forward. Also got a nice eye roll by the rude girl working at the towel place. So nice being Ambassador Elite. The resort fee is a disgrace at $40/day, gets you a reusable shopping bag that you pick up at the concierge. It’s a gimmick because they try to sell you tours when you pick the bag up. Dented reusable water bottles in your room that you can refill, also 2 drinks (we don’t drink), free internet ( we already get this), a shuttle to some areas (only real perk), and no beach chairs!! 2 beach chairs and umbrella are $70/day! Wailea Beach Marriott includes this with their resort fee. Wailea also gives you bike rentals. At the Westin, activities are also included like arts/crafts and cultural activities. About 50% are not happening due to covid of course. So…they are ripping you off with their resort fee. I could see them reducing the fee, that would be fair, but no. Heard two other couples talking about this rip off. Also on checkin, don’t expect an upgrade. They have this new tower that is apparently amazing and you’d think they’d let bonvoy members try it out. Nope, we got an 80’s room with broken toilet seat and hair all over our bed. Gross! I opted to pay to upgrade to new tower, nope, sold out but the entire tower was only lit up about 25% at night. It definitely wasn’t sold out, its lazy staff not willing to upgrade you and not enough cleaning staff. This property is a huge failure and a disgrace to the Marriott brand and its loyal members. I repeat, stay at the Wailea Beach Marriott!!! This place is terrible and I have already filed a complaint with the Ambassador team. Loyalty should mean something and it usually does but not at the subpar property!

See More

Ready to find your next getaway? 

Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.