Bally's reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0

27802 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Very Welcoming

BlueYonex on Jun 25, 2022

i had an easy and seamless experience. I checked out today after 3 days @ the hotel/ casino. In particular, the front desk man Timijen was friendly, helpful, gave me loads of tips about Vegas and was indeed complimentary of my LGBT pride sugar Tee Shirt! Made people feel included! Many thanks!

TripAdvisor users rated this property 5 out of 5

Wheelchair Accessible

ColoradoDebbie (Colorado) on Jun 25, 2022

It's hard finding places that are truly accessible. The room was very spacious, the bathroom had plenty of room, and a roll-in shower. We had a wonderful view of the Paris, and it was across the street from the Bellagio. The hotel itself had ramps where they were needed, and super easy getting around. The staff was very helpful. I would stay here again if I were ever to be back in Vegas.

TripAdvisor users rated this property 3 out of 5

Great location - in the centre of the Strip!

Time_Traveller_CA (Toronto, Canada) on Jun 25, 2022

We stayed here for 4 days and 3 nights in June 2022 . Our flight was at 12midnight so instead of checking out at 11:00AM, we decided to extend 1 day so we could rest and shower before our flight. The reviews about customer service are absolutely true. The staff are rude, not helpful, don’t smile, and looked irritated if you ask for assistance. Check-in was done through the kiosk. PROS: - Location is perfect. We stayed in the Jubilee Tower and had a nice view of the Strip. - The room is spacious. Queen beds are big and comfortable. The room is clean. During check-in at the kiosk, there’s an option if you want to have daily housekeeping. We chose not to have our beds done as we don’t want other people to come in due to security and health reasons. - There’s a small fridge in the room. It’s inside one of the cabinets. There are signs of wear and tear of the drawers and cabinet, but they’re still functional. If you open and close it to access the fridge, there’s a creaking sound. - Lots of outlets and USB ports to charge cellphones. - The windows are big so it’s so bright during the day. - Lots of food choices outside the hotel, not too much on their food court. CONS: - The room is quite dim at night as there is only 1 light by the door, a table lamp, and a small wall light. I find it generally dim. - Low water pressure in shower. I have shoulder length hair and it feels like it’s taking me forever to rinse my hair. - There’s an entrance by the food court where homeless people can get in. Someone must have seen 3 homeless people sleeping on the padded booth seats of the food court and reported them to Security, because by the time we got on the food court to have breakfast, 3 security guards were waking them up and asking them to leave the property. - Jubilee Tower rooms are facing Drais Club at Cromwell Hotel, thus you can hear music in the early hours of the morning. Better bring ear plugs. - Even if we went to the front desk to check out at 8PM and returned the keys, they literally did nothing on their end. We were already back to Toronto when I got a notification that we can check-out. It was only after I did the mobile check-out that they closed my account and I received the final bill. - Pools are not heated. We only stayed for 2 hours as water was so cold.

TripAdvisor users rated this property 3 out of 5

Not a lot for the money

Rebecca_in_ID (Nampa, Idaho) on Jun 24, 2022

I’ll start with the positives: The room and bathroom are spacious, the bed is very comfortable and there are several outlets and USB ports for electronics. Unfortunately, none of that makes up for the negatives…for me, anyway. The room I had needs updating: the paint on the bathroom vanity is chipped in several places and the cupboard housing the mini fridge is missing. The walls are very thin. I could hear the conversations of the guests on either side of me. Luckily, the A/C sounds like a jet engine so that helps drown out some of the noise. The casino is dark and feels cramped, and the prices at the restaurants are ridiculously high. I’m not talking about the steak house where that might be expected, but at the burger place and coffee bar! I paid $18.99 for a hamburger. That’s JUST the burger, fries were an additional $7 and a soda was $6. At the coffee bar, I paid $13.99 for a turkey sandwich. For those prices, I’d rather cross the bridge over the strip and eat at Bellagio where the atmosphere is 100% better. In fact, that’s what I did after my first day.

TripAdvisor users rated this property 4 out of 5

Great Location!

Steeler44 (Douglasville, Georgia) on Jun 24, 2022

We stayed here and loved it! The location is perfect- across from the Bellagio Fountains and close to everything. The bed was comfy, the room spacious, and it had a fridge. We would stay there again for sure.

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