The LINQ Hotel & Casino is the social hub of the Las Vegas Strip. This Vegas hotel offers the same energy and excitement of the bustling LINQ outdoor entertainment district. Each of The LINQ Hotel & Casino's rooms has sleek, modern furnishings including views of the 550-foot-tall High Roller, the world's tallest observation wheel. The LINQ Hotel & Casino offers newly renovated rooms including 244 suites with two unique penthouses and 25 cabana rooms with direct access to the pool.
(Santa Fe, New Mexico)
Jun 21, 2021
Mediocre experience! The self check in kiosks may be cost effective and efficient for the hotel, but it takes away from hospitality and personal service you expect from a Caesars property! The room was clean but the shower was missing the shampoo and soap dispensers. There was no answer on the guest service line so I proceeded to the so called “front office” spoke with David who was rude and never had the issue fixed. In his defense, he was obviously overwhelmed being that he is the only hotel representative assisting guests. The bellman Michael was very attentive and a true professional. Hotel had great restaurant and bar options, along with a great location.
Don’t waste your money here !
Jun 21, 2021
We checked in around 1130. We made the reservation online and it asked if we would like early check in. Once we arrived the my blind side you with an early check in fee. The employees all around were very rude and seemed very bothered when you asked for help! The room was disgusting, crumbs in the bed and all over the floor, some kind of sauce splattered all over the wall, curtains and lamp. We had no toiletries in the restroom and there was no shower curtain either. When we called to ask for toiletries it seemed as if they thought we were lying with a lot of questions and “did you check here for them.” We asked about getting a shower curtain and they said “I don’t think the Linq uses shower curtains anymore”. There was no door or anything to stop water from flooding the restroom. After a few hours we came back to our room and had a shower curtain magically. The AC unit was extremely loud and kept doing whatever it felt like with the room temps. The club down stairs was playing music so loud it seemed as if it was playing right in my room, I understand it is “Vegas” but I have stayed at multiple places with pool clubs and night clubs and you can not here a thing in your room when you are there trying to relax/sleep. My wife and I ended up packing up the kids at midnight and leaving to go home. Worst experience I have ever had in Vegas. I tried checking out upon our departure at midnight and was told we could not start check out until 4am. We visit frequently and we will not be staying at the linq ever again that is for sure ! Worst experience I have ever had. I will be getting a refund for wasting my time and money on this. Please seek other properties as the low price is not worth it.