The Nobu Hotel and Restaurant was designed by David Rockwell, the award winning New York based designer. Hand selected by Chef Nobu and Robert DeNiro, it was appropriate that he was the designer for the world's first Nobu Hotel as he similarly designed the first Nobu Restaurant.
Front desk does not give you great information such as; turn your tv on to see all the services you can get. Parking card NEVER worked for us in the garage. I am older & used to paper brochures in the room. Nothing in the room. Found out the day we left, that all the info is on the TV! This would’ve helped tremendously!
Nobu Las Vegas Stay
Jul 12, 2021
The Nobu, was disappointing. I have stayed at the Four Seasons in the Mandalay Bay and was hoping for a similar experience. It was not even close. The parking for the Nobu is the same as the Caesar's, except only one parking attendant even knew anything about Nobu or where to park. There is almost no signage for parking, Finding the Nobu hotel entrance was very difficult once in side the hotel ( Its a small cave entrance with a person that wasn't friendly and knows almost nothing), and Navigation for Registration once leaving the elevator was non existent. The Registration person was not helpful and the area to check in was also underwhelming. Probably the most disappointing part was the complete lack of help from the front desk staff and Concierge of Nobu. Not knowing anything is ok with us, giving we are coming off covid, but the staff should attempt to be politely helpful to the guests. This was not the case. They knew nothing of Caesar's hotel and nothing about anything else for that matter, but then offered no additional help to try and provide information which is usually the primary function of a concierge, Help. We talked to guests on the elevator that also were all having the same issues. Just a lot of confusion. It was a complete waste of money and very disappointing. If you are going to offer a high end experience to guest, then you should make sure to provide that feeling to people that are used to it and willing to pay the extra money. My wife and I feel we were ripped off. All this can be fixed, but you have some work to do. BTW: The short, thin caucasian young gentleman in the valet parking garage should be given a raise and promoted to the Nobu staff asap. He was the one bright spot in our stay. I strongly suggest you don't lose him.