All inclusive

Occidental Papagayo

Liberia 4.5

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Overview

The marvelous, open-air lobby of the Occidental Papagayo transports guests with the exotic trappings of a pure tropical escape. The untamed, natural beauty of Costa Rica's Northern Pacific coastline echoes the sentiment. From spectacular bluffs to warm ocean waters below, the unspoiled ecodiversity this rich land offers simply carved out the perfect spot for the Occidental Papagayo. This exclusive, all-inclusive resort where premium service meets a breathtaking location is just a 35-minutes ride from Liberia International Airport.

Treat yourself to a Premium Level category room and receive an array of extra amenities and services plus a separate check-in, complimentary Wi-Fi , access to exclusive restaurant, bar, lounge and much more!

Check in

3 p.m.

Check out

12 p.m.

Rooms

163

Rooms

Deluxe Room
  • 1 king bed, or 2 double beds
  • Garden view or Pool view
Deluxe Room
Featured amenities

Deluxe Bay View
  • 1 king bed, or 2 double beds
  • Ocean view
Deluxe Bay View
Featured amenities

Premium Level Luxury
  • 1 king bed
  • Garden view or Pool view
Premium Level Luxury
Featured amenities
Additional details

Luxury Premium Level includes:

  • Private check-in
  • Concierge service
  • Nightly turndown service
  • Superior bedding and pillows
  • Bathrobe and slippers
  • Etro toiletries
  • Dinner in the room
  • Minibar with water and beer restocked every day
  • Private balcony
  • DVD player

Amenities

  • Elevators.
  • Facilities for the hearing impaired.
  • Facilities for the vision impaired.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Adults only
  • Twice a week: live music in lobby. Activities in the pool during day time like aqua gym, aerobics, volleyball, Spanish classes, dance classes.
Type Amenities
The Lobby Bar Bar, Lobby bar
The Disco Bar Nightclub Dance floor
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room
  • Throughout the property
Type of restaurant Type of cuisine Open for Additional Information
The Buffet Buffet International Breakfast, Dinner, Lunch
The Italian À la carte Italian Dinner
The Oriental À la carte Asian Dinner
The Snack Snack bar International Lunch
  • Rooms: 163
  • Fitness centre: on site
  • Fitness classes: on site
  • Salon: on site ($)
  • Sauna steam room: on site ($)
  • Spa: on site ($)
Playa Buena
Carrillo
Guanacaste, Costa Rica
506-2690-8000
23 km from LIR
  • All-inclusive: Included

Pools

  • Outdoor pools: 1

Water sports

  • Dive shop: on site ($)
  • Motorized watersports: on site ($)
  • Non-motorized watersports: on site
  • Scuba diving: on site ($)
  • Snorkeling: on site

Other sports

  • Aerobics: on site
  • Hiking: on site
  • Tennis courts: on site

Other activities

  • Beach activities: on site
  • Daily activities: on site
  • Nightly entertainment: on site
  • Bird watching
  • Currency exchange available ($)
  • Giftshop available ($)
  • Laundry facilities available ($)
  • Tour desk available ($)

Location

Address
Playa Buena, Carrillo, Guanacaste, Costa Rica
23 km from LIR airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.0
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 3 out of 5

Disappointing

jjjkdvm (Delmar, New York) on Nov 23, 2021

Second visit to Occidental Papagayo and I must it was very disappointing. Not terrible - just not the same place it was at our last visit. Staff okay - pleasant but not particularly helpful. Many times acted exasperated. Wifi horrific - almost never able to get signal, had to re-join multiple times per day. Room key-cards often didn't work. Seems like not a big deal but when it's a 15-minute walk uphill to the registration desk and it's the third time that week, it's aggravating. No attendant to help with chairs at the beach so you must lug your own. No hot water two days. Drinks so water down it's a joke. Only time I could tell I had a drink was the bottled beer - that they couldnt water down. First club a joke - no attendant to help with things. Business center a joke - no computers so they tell you bring your laptop - but if you can't get Wifi signal what's the point? Bed bugs. Yup. I realize this can happen at any hotel but when taken with everything else... Beautiful hotel & location, grounds immaculate. Just not what we had come to expect as First Club members.

TripAdvisor users rated this property 2 out of 5

Will not be coming back

TerryJAZ (Prescott Valley, Arizona) on Nov 22, 2021

The property is beautiful and well maintained. Food was average to slightly above average. My room was nice with a truly beautiful view. My room was also as far away from everything as you can possibly get and still be on the property. I was in room 1415. Building 1400 is up a very steep incline AFTER you have already walked up and down hilly pathways. None of the pathways have any signs indicating which direction it is to the lobby, swimming pool, restaurants, beach or any of the buildings. No maps are provided and this is a huge property. You were told to download a map using a QR code that worked sometimes, when it wanted to, but the map kept disappearing from my phone. You could take a picture of the map near the lobby, but it was of little use because of glare and lacking any reference points. After a few days of getting lost regularly I decided to find shortcuts through other buildings on my own. They have “trollies” that will take you around…if you can find them and if they will stop for you. Most of the staff is friendly. The BIG exception to this is the front desk. Only one woman there understood the meaning of customer service or that they are in the hospitality business. This is the first impression when guests arrive and the last when they leave. The resort fails miserably in this area. The desk clerks could not be more rude if they tried…then again, maybe they are trying…to be rude that is. If you asked them for something it was was always a curt response. If you spoke Spanish, you got better treatment. I speak enough Spanish to understand some of the things they were saying and it was not always nice. One night a female guest fell out of the trolley and had a serious head wound. Concussion for sure…potentially a fracture. She sat in a golf cart for over an hour and a half at the front lobby because they would not call her an ambulance. Would I go back there…NO! Crazy! They could really be a nice resort, but underneath the makeup…they are just ugly on the inside.

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