Fairmont Century Plaza reviews

TripAdvisor Traveler Rating

5.0 Excellent

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 5.0
  • Service 5.0
  • Value 4.5

272 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Warm welcomes from Staff!

Adenanthos (San Diego, California) on May 20, 2024

The Fairmont Century Plaza is both elegant and beautiful, but it was the staff that made our stay a great experience! For example, from the first welcoming moments, Bella and Richard were super friendly and professional, with engaging personalities that enriched our visit. The breakfast buffet in the Gold reception lounge, hosted by Alex and Janneth, was a highlight, with Manuel sharing information with style. Our comfortable room was perfect, with every amenity and feature one could desire. We especially appreciated the private terraces with outdoor chairs and table, and the remarkable view. An international feeling and style permeates the hotel and surrounding plazas, water features, and the Cuban-styled outdoor cabanas. Our gourmet dinner at Lumiere was served by a charming waiter, and the menu is excellent, with many vegetarian options. We are sure that the warm and cheerful interactions among the hotel employees will make any guest feel very much at home. We look forward to coming back soon!

TripAdvisor users rated this property 5 out of 5

Outstanding

Sarah K (Alexandria, Virginia) on May 14, 2024

Outstanding. Loved my room and the amazing service. Room well appointed. Property well located. Just a short walk to Century City Shopping Plaza! Nice lobby bar. Wish I had time to go to the rooftop and spa. Highly recommend and hope to come again!

TripAdvisor users rated this property 5 out of 5

Fantastic stay

Joyce B on May 12, 2024

Wonderful stay!! We stayed via Fairmont Gold which offers amenities and a lounge with breakfast, snacks and amazing service. Bella and Kevin among others were lovely, helpful and incredibly welcoming. The rooms are beautiful and very comfortable. We enthusiastically recommend this fabulous hotel!

TripAdvisor users rated this property 5 out of 5

Coming home….

Michael L on May 11, 2024

Due to flight delays and long waiting times for the rental car, we didn't arrive at the Fairmont Century Plaza until 3am. Matthew, the night manager, welcomed us warmly and took care of everything immediately! John, the night bell boy, parked our car and our luggage was in our room 5 minutes later! We started the next day in the Gold Lounge; Kevin and Bella provided us with great ideas and tips!!! Overall we felt like we had come home to friends..... Fantastic!!!!

TripAdvisor users rated this property 5 out of 5

My favorite hotel in LA

Sara A on May 11, 2024

Overall, I had a wonderful experience at the Fairmont Century Plaza. The hotel has been recently renovated, and it shows. All rooms and amenities are incredibly clean and luxurious. The service is unmatched. The staff was truly very helpful and welcoming and really made my stay enjoyable (door, vallet, concierge, housekeeping, Gold lounge dining, and spa). Nancy at the front desk was very kind and helpful during check-in and check-out. The spa facilities were exceptional. My only complaint is that the service quality could have been better given the beautiful space and very high price.

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