Hotel

Luna Palace

Mazatlan 4.0

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

This charming property is located on a wide and long beach. Its relaxed atmosphere and close proximity to numerous amenities and services makes it a favorite for long stays. Suites are spacious and colorful. All rooms are ocean view, include a private balcony and a fully equipped kitchenette.  Luna Palace was renovated in 2016.

Added value

Green fees waived at Marina Mazatlan Golf Course (food, beverages, golf cart or clubs rental not included).

Check in

3 p.m.

Check out

12 p.m.

Rooms

71

Rooms

Studio Room w/ Kitchenette
330 square feet
  • 1 king bed
  • Ocean view
Studio Room w/ Kitchenette
330 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Room service ($)
  • Safe
  • TV
  • Welcome amenities

Junior Suite w/ Kitchenette
410 square feet
  • 2 double beds
  • Ocean view
Junior Suite w/ Kitchenette
410 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Room service ($)
  • Safe
  • TV
  • Welcome amenities

Suite w/ Kitchenette
590 square feet
  • 2 double beds, and 2 sofa beds
  • Ocean view
Suite w/ Kitchenette
590 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Room service ($)
  • Safe
  • TV
  • Welcome amenities

Amenities

  • Elevators.
  • Public areas wheelchair accessible

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
The age range below will determine the quantity of children during booking.
  • Children ages: 2 to 12
Type Amenities
Pool Bar Bar, Swim-up bar Open air
Eclipse Bar Bar, Restaurant bar
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room
Type of restaurant Type of cuisine Open for Additional Information
Eclipse Restaurant À la carte, Buffet International Breakfast, Dinner, Lunch ($), This restaurant provides both buffet and à la carte dining
  • Rooms: 71
  • Renovated in: 2016
Ave. Camaron Sabalo 2601
Mazatlan, Mexico 82110
866-891-4214
31 km from MZT
  • Room only: Included

Pools

  • Heated pools: 1

Other activities

  • Comfortable lounge chairs by pool
  • Pool area for children
  • 24 hour front desk
  • Business centre available ($)
  • Concierge
  • Meeting facilities available ($)
  • Parking
  • Tour desk
  • Shopping (offsite) available ($)
  • Fax and copy services available ($)
  • Car rental available ($)

Location

Address
Ave. Camaron Sabalo 2601, Mazatlan, 82110, Mexico
31 km from MZT airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 1 out of 5

Do not stay at this hotel! They will not honor your reservation.

laurawS1515DF on Jul 13, 2021

I was told there was no rooms available even though I had booked my reservation 3 months earlier. I was traveling with my sister and her family and I was with my family and they wanted to put all of us in 1 room. We refused and they kept giving us different excuses. We argued with them for a long time until they finally gave us each different rooms, just like the reservations has been made. There was 3 families in the lobby traveling together and they also wanted to put all of them in one room.

TripAdvisor users rated this property 5 out of 5

Solid value - best location and beach

AKTraveler2012 (Juneau, Alaska) on Jun 09, 2021

This was our second stay at Luna Palace and have stayed at other locations in Mazatlan. I highly recommend Luna Palace! There is very good value for the cost to stay there but the customer service is even better. Carmen at the concierge desk is amazing and helps to make every detail of the stay work out (especially for those not fluent in Spanish - she's a lifesaver!). Mazatlan is a great community to recreate in, with a good blend of things to do and see - without being overcrowded by the throngs of tourists. If the beach is important to your vacation, the beach in front of Luna (and the 4 associated Palace hotels) is the best stretch of beach of any of the hotels we have seen. Storms in recent years has not been kind to the beach in front of many of the hotels in the zone, so we were very glad to spend a week along the best of the beach in front of Luna Palace. Luna was a very Covid-safe facility and their operations showed that and gave confidence to the visit. We found plenty of chairs along the beach and Luna is a much quieter location than Oceano, etc. Obviously, lots of fun to be had by all. All rooms have an ocean view. The best rooms on each floor are the "001" and "002" suites on the front corner. "001" is the very best and the even number floors are even better with extensive wrap around balconies (odd number floors have 2 separate balconies (pool and ocean).....these also have the best sunset views.

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