All inclusive

El Cid El Moro Beach Hotel

Mazatlan 4.0

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

The warm and welcoming staff of this intimate hotel makes it the ideal hideaway in the heart of the convenient and highly popular Golden Zone. Across the street from El Cid Golf & Country Club and a two-minute stroll to the pools, beach, and restaurants of El Cid Castilla Beach. This property is ideal for both couples and families.

Check in

4 p.m.

Check out

12 p.m.

Rooms

390

Rooms

One Bedroom Suite
  • 2 double beds, and 1 sofa bed
  • Ocean view
One Bedroom Suite
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bottled water
  • Coffee maker
  • Crib (on request, $)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Phone
  • Room service ($)
  • Safe
  • TV

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Children’s pool
  • Playground
  • Beach adventures available ($)
  • Painting available ($)
  • Video games available ($)
  • Sports available ($)

Kid´s Club ($)

Additional Fee for Room Only Package

Included in the All Inclusive Package

Open from: 10:00 a.m. to 10:00 a.m.
Age range: 4 to 12

Teens Club ($)

Open from: 11 a.m. to 9 p.m.
Age range: 13 to 17
The age range below will determine the quantity of children during booking.
  • Children ages: 0 to 12
Type Amenities
El Moro Lobby Bar Bar, Lobby bar Open air
La Conchita Bar, Swim-up bar
La Gruta Bar ($) Bar
Check-in time: 4 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby available ($)
  • Room available ($)

Internet

  • Business centre available ($)
Type of restaurant Type of cuisine Open for Additional Information
La Concha Restaurant À la carte Seafood Breakfast, Dinner, Lunch Dress code
La Cascada Restaurant À la carte Mexican Breakfast, Dinner, Lunch Dress code
La Conchita Snack Bar Snack bar Mexican Lunch, Snacks
  • Rooms: 390
  • Floors: 28
  • Built in: 1989
  • Renovated in: 2014
  • Fitness centre: on site ($)
  • Fitness classes: on site ($)
  • Salon: on site ($)
  • Sauna steam room: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water aerobics
811 Avenida Camaron Sabalo
Mazatlan, Mexico 82110
+52-669-9896969
32 km from MZT
  • Beach front
  • All-inclusive: available ($)
    • All meals plus snacks
    • Unlimited international and domestic drinks
  • Room only: Included

All meals and snacks, unlimited house drinks, Dinner at the specialty restaurants at the sister resorts; fitness center; kids club.  Access to El Cid Granada & El Cid Castilla including restaurants, bars, dinner theme shows, activities and more.

Surcharge applies for specialty dishes such as lobster, jumbo shrimp and chateaubriand.

In addition to the All Inclusive features described, the Elite plan also includes: Guaranteed Ocean View accommodations with bathrobes; All meals and house brand drinks at the restaurants of all 4 hotels (concessions not included), without having to pay for surcharges, Preferred seating in a la carte restaurants, VIP check in, Room Service (choice from special All Inclusive room service menu).

Pools

  • Jetted pools: 1
  • Kids pools: 1
  • Outdoor pools: 2
  • Water slides: Included

Golf

  • Driving range: on site ($)
  • Golf: on site ($)
  • Golf lessons: on site ($)
  • Pitch and putt: on site ($)
  • Putting green: on site ($)

Water sports

  • Dive shop: on site ($)
  • Motorized watersports: on site ($)
  • Scuba diving: on site ($)
  • Snorkeling: on site ($)
  • Watersports centre: on site ($)

Other sports

  • Tennis courts: on site ($)
  • Tour excursions: on site ($)

Other activities

  • Arts and crafts: on site ($)
  • Beach activities: on site
  • Daily activities: on site
  • Games room: on site
  • Nightly entertainment: on site
  • 24 hour front desk
  • ATM available ($)
  • Baggage check
  • Business centre available ($)
  • Concierge
  • Currency exchange available ($)
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Grocery items available ($)
  • Laundry services available ($)
  • Medical services available available ($)
  • Medical services onsite available ($)
  • Meeting facilities available ($)
  • Multilingual staff
  • Parking
  • Photo shop available ($)
  • Shopping onsite available ($)
  • Tour desk available ($)
  • Wedding facilities available ($)

Location

Address
811 Avenida Camaron Sabalo, Mazatlan, 82110, Mexico
32 km from MZT airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 4 out of 5

Nice Stay in the Penthouse Suite

ordka99 (Farmington, Utah) on Jul 18, 2021

Very nice resort. We enjoyed the pools immensely. The restaurants were good, but the buffet at the La Concha was so so. The room was very nice and we loved the view from the balcony. The sunsets were amazing. The kitchen was the only spot that needed improvement. The fridge even on the warmest setting was freezing our food. The stove was very old and needed to be replaced, and a dishwasher would have been nice. Aside from that, we enjoyed our stay and liked the amenities at the resort and would come again.

TripAdvisor users rated this property 4 out of 5

Family Vacation In Mazatlan at the El Cid El Moro

kennethrl2017 on Jul 09, 2021

Our family always enjoys going on vacations, but our favorite place to go is Mazatlan Mexico and staying at the El Cid El Moro. We have been going to Mexico since 2002 and the majority of the time is to the Moro. We were excited and to see they were "back in business" after having to deal with the COVID pandemic that we all had to go through. However, when we got there this year, the check in process took way too long, over and hour. When you leave your home at 3:30am to get your trip started and land in Mexico at 2:00pm you would think you could get in your rooms before 5:00pm. We were at the hotel at 3:30pm. We did have a great room with a fantastic view of the ocean and beautiful sunsets that take place there every night. The resort was busier that it ever has been during our yearly vacation time, around June 21st through the 28th. This is fantastic for the El Cid and we are happy for them, but the pool water and deck were not kept as clean as it has been in the past. I know more people, more issues, but it just didn't seem like the same care went into the process. The food in the restaurants was just average, again maybe due to COVID and not opening them all and able to have more choices. We were excited to see the poolside wait staff was pretty much the same and our favorite waiter, Ignacio, was still there. It is so good to see his smiling face and his genuine care for us throughout the week. We do appreciate them all as well. We will return to Mazatlan and the El Cid El Moro, but we will try a different time of the year to see if it is not so busy and how well kept the facility will be in the future.

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