All inclusive

Star Palace Beach Hotel

Mazatlan 3.0

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

Star Palace is the newest Palace resort, opening its doors in 2017. It features a South Miami style and a modern and minimalistic décor. Its long and private pool is perfect for relaxing and soaking up the sun while overlooking the iconic Birds Island. Star Palace Beach Hotel is in the golden zone, where you will find the most popular beaches of the port, handicraft shops, restaurants, supermarkets, many water activities and the famous nightlife of Mazatlan, everything you need for an unforgettable vacation.

Added value

Exchange privileges:  Stay at 1 and play at 3, guests also have access to the pools, beach area, restaurants and bars at the Pacific Palace Beach Tower and the Star Palace Beach Hotel.

Daily activities and four weekly theme shows at Oceano Palace.

Green fees waived at Marina Mazatlan Golf Course (food, beverages, golf cart or golf clubs rental not included).

Check in

3:00 p.m.

Check out

12:00 p.m.

Rooms

120

Rooms

Standard Mountain View
340 square feet
  • 2 double beds
Standard Mountain View
340 square feet
Featured amenities
Included in all rooms
  • A/C
  • Bottled water
  • Coffee maker
  • Crib (on request, $)
  • Hair dryer
  • Iron/Ironing board
  • Phone
  • Room service ($)
  • Safe
  • TV

Amenities

  • Elevators.

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
The age range below will determine the quantity of children during booking.
  • Children ages: 2 to 12
Check-in time: 3:00 p.m.

Check-out time: 12:00 p.m.

Wi-Fi

  • Lobby
  • Room
  • Throughout the property
Type of restaurant Type of cuisine Open for Additional Information
Pelican À la carte, Buffet International, Mexican Breakfast, Lunch Dress code, This restaurant provides both buffet and à la carte dining
Oceana Pizza, Grill & Bar Snack bar Pizzaria Breakfast, Lunch Dress code
Sushi Market À la carte Sushi Dinner Dress code, Reservations required
Pacifica À la carte Seafood Dinner Dress code, Reservations required
  • Rooms: 120
  • Fitness centre: on site
Av Camarón Sábalo & Del Atún
Sábalo Country, Mazatlán, Mexico 82100
+52 669 989 1000
27 km from MZT
  • Beach front
  • Public beach
  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited domestic drinks
  • 24 hour front desk
  • Business centre
  • Concierge
  • Currency exchange available ($)
  • Medical services available available ($)
  • Multilingual staff
  • Parking

Location

Address
Av Camarón Sábalo & Del Atún, Sábalo Country, Mazatlán, 82100, Mexico
Star Palace Beach Hotel

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.0
  • Location 4.0
  • Rooms 4.0
  • Service 3.5
  • Value 3.5
TripAdvisor users rated this property 5 out of 5

Excellent Location, Incredible Beach, Amazing Views

nirmala401 (Vancouver, Canada) on Apr 16, 2020

I was traveling solo and stayed here for 10 days while getting some dental work done. I felt very safe and comfortable and have no qualms about staying here again. The location is excellent as you are in the midst of the tourist strip and local buses which are an excellent way to see the city can be caught right in front of the hotel. The front desk staff always tried to accommodate any request I had and every staff member I encountered was friendly and helpful. The hotel also takes recycling very seriously and they have organic and inorganic waste containers on each floor and also recycle the plastic water bottles they provide you with. The rooms are large with a wall of massive windows so there is lots of light and you can sit on the bed or sit on the spacious balcony and enjoy the ocean views. My room was very clean and modern, the bed was comfy and the washroom was a nice size with a walk in shower; hot water was always available. It was so wonderful being situated right on the beach and I had my toes in the sand within 3 minutes of leaving my room. I walked for miles on the beach every day and enjoyed watching all the activities and the impromptu bands that would start playing music on the beach . The few complaints I had; 1)there was no bar fridge in the room, I ended up buying a styrofoam cooler and ice from the little store adjacent to the hotel so I could keep the bottled water cold. 2)I found the music at the pool was very loud so I didn’t get to enjoy my balcony as much as I would have liked to since my room overlooked the pool. Other than that I am looking forward to coming back.

TripAdvisor users rated this property 1 out of 5

Awful place

lisaaY1621EO on Dec 24, 2019

Booked star palace. Resort is super small, dirty crowded small pool, food was awful and expensive. Books are thin and on a concrete slab. Manager did move us to pacific tower next door but beds are the same and pool is also super small and very crowded and beer bottles and trash everywhere.Only my second day here and I hurt so bad from the beds I want to leave. Overall bad experience and don’t recommend at all.

See More

Ready to find your next getaway? 

Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.