The Reef Yucatán All Inclusive Hotel & Convention Center offers an outstanding All-inclusive Vacation for the Tourist interested in enjoying Mexico’s unspoiled beauty, and its great ancestral cultures that once ruled the Pre-Colombian world thousands of years ago. It is located on the virgin beaches of the Gulf of Mexico, less than one hour from Merida’s International Airport. The hotel is a short distance from such archaeological wonders as Xcambó, Chichen-Itza and Uxmal.
We went for a couple of days and came bag full of bed bugs bites. We asked to have our sheets changed as soon as we arrived because they looked and smelled dirty but even after they came to change it the new sheets, they were old, and stained. The pillows are a joke and the towels were all stained. Our ocean front room smelled disgusting.
The buffet consist in a rotation of the same 6 meals with different sauces, no dressing for the salads. The grounds are unkempt, the front entrance looks abandoned when you first come in, that should be a tell sign of what is coming.The beach is gone due to the hurricane and also half of the paved walkway of the hotel is destroy with yellow tape all around.
An enjoyable runaway.
Mar 06, 2020
We nearly didn't come because of reviews critizing the food and beds. I guess it's a matter of expectations. We are world travelers and were happy with both the food and the beds. Great pools, clean and well maintained. Attentive and helpful staff. Charming atmosphere. Highly recommend. Suggest hotel add safety bars in shower.
Only complaint was difficulty getting there. Road construction, no signage, taxi driver got lost adding 50% to bill. None of the locals new where the hotel was Turns out Uber will get you there but doesn't service Telchac Puerto. Next time we will taxi directly from Merida to Telchac Puerto.