Excellence Oyster Bay reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

4525 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Beyond impressed

623briand (Pelham, New York) on Jul 04, 2022

From the very beginning of our trip, I couldn’t be more impressed with this place. From the hospitality, to the food, to the drinks, to the immaculate conditions of the exquisite property, my wife and I loved every minute of our stay here. Can’t recommend this pace enough. Special shoutouts to Tyrone and Sal for their incredible service.

TripAdvisor users rated this property 4 out of 5

Decent Not Excellent

919clayton (Raleigh, North Carolina) on Jul 04, 2022

Only a handful of staff presented professionalism. The pool staff in particular were very distracting and loud during our stay. The lunch staff at the lobster house for got about us and it took nearly an hour to be served. Your front counter staff were excellent. Alex up front was excellent. Room service was very poor.

TripAdvisor users rated this property 5 out of 5

Welcome to Paradise!

164leslieh (Myrtle Beach, South Carolina) on Jul 04, 2022

There are not enough words to describe all that Excellence Oyster Bay is! We arrived on June 27 for a 6 night stay with no clue of how wonderful it would truly be. We traveled with another couple. This place is MAGICAL - truly paradise. From the moment we stepped off the plane, Jamaica's warm, friendly culture was all around us but once we arrived at EOB, it just got better and better. THE PEOPLE at EOB are amazing - from the arrival where I felt like I was greeted by old friends, made better with champagne, to riding the golf cart to be escorted to our incredible Club Jr. Partial Ocean View Suite. Everyone was so friendly and warm. I can't begin to name how many people made our trip even better but the staff here goes above and beyond. This place is EXCEPTIONAL!

TripAdvisor users rated this property 5 out of 5

Book the Private Cabana for a day! You won’t regret it

Kim G (San Angelo, Texas) on Jul 03, 2022

Excellence Resorts truly live up to the promise in their brand. We stayed at the Cancun resort for our honeymoon in 2013. For our 9th anniversary we decided it was time to relax again and decided to try out the Jamaica resort. The Jamaica staff has created a new standard of luxury for all of our experiences moving forward. We were blown away and will absolutely be back! Also- you HAVE to book the private cabana for a day and ask for Shanak. She was absolutely phenomenal!

TripAdvisor users rated this property 5 out of 5

The most heavenly perfect holiday

Relax701722 on Jul 03, 2022

Just going to preface this for people like me who read tripadvisor before booking a hotel! STAY HERE!!! You will not regret it! I’m quite a snob when it comes to hotels so always book prestigious hotel chain brands wherever we go and this is by far my favourite. On day two we were looking at other excellence hotels we can go to or even come back here! Just shows how amazing it really is. Also don’t be put off by the weather, it said to us before we got here it was storms every day but I think we saw one at night time one night that was it! The weather was amazing for June/July. About to leave what I can only describe as paradise! From start to finish I have been amazed by the hotel, food, drinks and most importantly the staff. I don’t think we’ve had anyone who’s not gone out of their way to make our stay incredible. Everyone was amazing but a Big shout out to my favourite shaoni! Every morning we’d come down for our coffee and she’d knew what we were having and always served us with the biggest smile, an absolute credit to the team! The privacy of the hotel is amazing, you’re literally on your own bay with no other hotels near by so you feel safe the whole time you’re here. The views are exceptional, the sea is turquoise blue and every where you go you want to take photos it’s so beautiful. We stayed in a swim up private pool room which was insane. Absolutely massive and also has a jacuzzi, outside sofa, lounge area, the list is endless! The pool area has so much going on, the swim up bar is amazing and the lounger sofas by the pool are perfect. The staff are interactive and attentive to your needs wherever you are but by the pool the staff exceptionally amazing. Morning buffet for breakfast has so much going on, something for everyone and again the staff amazing. Especially one lady (who im so sorry I can’t remember her name!) who on our last breakfast made sure we had the best table outside with the best view. Thank you to her & I’m sorry I didn’t catch your name! Lunch there’s loads going on, again something for everyone and you can either have lunch on your loungers by the pool or multiple restaurants have sit down meals which was so lovely. Dinner never let us down any night. The food was exceptional and service was also amazing. Also huge shout out to the bartenders! The drinks were amazing and never let us down. The night entertainment though!!! Was something else! i have never seen such amazing shows put on every night, also with live music and singing before hand. Wow wow wow is all I can say. Such talent & we were blown away with the Jamaican Bob Marley tribute night! We also did the luminous lagoon/glistening waters trip with the hotel which I would recommend to everyone! A sunset cruise on the boat with drinks and then swimming in the lagoon was magical. I could go on forever but this stay has been the best. We stay in a lot of high branded hotels and this has been our favourite. We’re looking forward to coming again to oyster bay or to another excellence hotel as if it’s anything like our stay here, we know it’ll be incredible. Thank you everyone at oyster bay, you made our stay remarkable and we are so grateful! From room 4005 (& the guy who looks like Harry Potter haha)

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