Overview
Iberostar Grand Hotel Rose Hall offers an unrivaled experience, designed to pamper like never before. Here, guests are treated to an all-inclusive, all-suite, adults-only paradise, with gourmet dining and dazzling amenities. The elegant colonial style architecture offers a stunning atmosphere designed to offer maximum comfort and maximum pleasure.
Adults Only 18+
Guests of Iberostar Grand Rose Hall receive complimentary unlimited rounds of golf. Mandatory golf cart rental not included and is at an additional cost per person per round.
Check in
3 p.m.
Check out
12 p.m.
Rooms
295
Inclusions
- Daily activities
- Round-trip airport transfers
- Personal butler service
- Exchange privileges: Guests may use the facilities, restaurants, beach area and all amenities at the Iberostar Rose Hall Suites and the Iberostar Rose Hall Beach Resorts.
- Online or mobile check in available
- All taxes
Rooms
- 1 king bed, or 2 double beds
- 1 king bed, or 2 double beds
- Maximum 2 adults
- Large balcony or terrace with hammock
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Safe
- TV
- Complimentary toiletries
Grand Suites:
• Online check-in*
• Room selection through “My Room Online”
• Special welcome drink
• Refreshing towel upon arrival
• Registration at reception (not private)
• Hotel & Room orientation made by bellman
• Resort Credits
• Bottle of local wine/liquor
• Grand Experience Team courtesy call during stay
• 24 hour Guest Service
• Grand Experience Team available to assist the guest needs in the hotel areas
• 24 hour Bellman service
• 24 hour Valet parking service
• Pool Grand Experience Team service
• Resort guided tour by appointment (Grand Experience Team)
• Grand Experience Team courtesy call day before checkout
• Baggage claim by bellman in room
• $ Late check out**Subject to availability
- 1 king bed, or 2 double beds
- Ocean view
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 2 adults
- Large balcony or terrace with hammock
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Safe
- TV
- Complimentary toiletries
Grand Suites:
• Online check-in*
• Room selection through “My Room Online”
• Special welcome drink
• Refreshing towel upon arrival
• Registration at reception (not private)
• Hotel & Room orientation made by bellman
• Resort Credits
• Bottle of local wine/liquor
• Grand Experience Team courtesy call during stay
• 24 hour Guest Service
• Grand Experience Team available to assist the guest needs in the hotel areas
• 24 hour Bellman service
• 24 hour Valet parking service
• Pool Grand Experience Team service
• Resort guided tour by appointment (Grand Experience Team)
• Grand Experience Team courtesy call day before checkout
• Baggage claim by bellman in room
• $ Late check out**Subject to availability
- 1 king bed, or 2 double beds
- Ocean view
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 2 adults
- Butler service
- Large balcony or terrace with hammock
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Safe
- TV
- Complimentary toiletries
Upper Grand Suites:
• Personalized pre-arrival contact to learn the guest’s preferences*
• Online check-in*
• Room selection through “My Room Online”
• Personalized welcome
• Special welcome drink
• Refreshing towel upon arrival
• Private check-in with a Hotel & Room orientation made by the butler
• Resort credits
• Customized Minibar
• Bottle of local wine/liquor
• 25% of discount on Star Prestige
• Butler courtesy call during stay
• 24 hour Guest Service
• Exclusive Grand Experience Team with butler service
• 24 hour Bellman service
• 24 hour Valet parking service
• Pool Grand Experience Team service
• Ironing service
• Resort guided tour by appointment (Butler)
• Butler courtesy call, day before checkout
• Butler support for any guest needs
• Personalized farewell of guests
• Baggage claim by bellman in room
• Complimentary late check out* *Subject to availability.
Amenities
Aerial View Pool
Beach
Main Pool
Fitness Centre
Lobby
Port María
Kiniro
Galleon
Spa Pool
Spa Pool
Golf
Location
Reviews
Overall great - but a few issues.
superbruton (Nashville, Tennessee) on Sep 23, 2023
The pros outweighed the cons on this 5 night getaway. I want to share what we learned and experienced for other travelers: Room: We stayed in an ocean front room on the 1st floor. Our room was beautiful! It was very clean and the view was spectacular! The bathroom was soooo nice. I loved out outdoor space and took naps out there in the afternoon. Housekeeping was so sweet and professional and took such good care of us. They were never a bother and left us little surprises like towels folded like animals. Butler service: The butlers about drove us crazy! Our room included butler service and they followed us around constantly and never really did much of anything useful aside from having our clothing ironed restocking the mini bar. We felt like they were aggressively trying to earn tips. Our check-in process took forever because we had to wait an hour in the lobby (tired and hungry) for our butler to become available to show us to the room. Then it was another 30-45 min in the room with the butler showing us silly things like how to set the lamps and the water faucets. Our check in process was the most disappointing experience of our stay. Yoga: Although yoga was on the calendar of events, it never happened. I showed up for the first session and it just wasn’t there:( Spa: I had the best deep tissue massage of my entire life from Beverly at the spa. The facilities and hot tubs were great - but you need to ask to use them. They seemed to want to just take you straight back in your clothing for services. But if you tell them that you want to enjoy the facilities, they will let you. So take your swimsuit and be sure to enjoy the hot tubs, steam room, sauna, cold plunge, and heated loungers. Beach: The beach was just spectacular! There were plenty of chairs and umbrellas. So much room to spread out. Not crowded at all. I loved meeting locals and shopping for souvenirs from little kayaks. This alone makes the resort a great value for the price. Pools: The grounds and pools were beautiful. There was a little mildew around the tiles at the water line. Other than that it was perfect. There were always seats available. We loved the quieter pool in the back, but the beach front pool with the bar was lively and fun without being crowded. Restaurants: We ate at every restaurant during our stay. The servers were all fantastic! But we thought that the food quality was hit or miss. They were cutting corners right and left to save money and the desserts were horrible. Flan disguised as cheesecake, flan disguised as creme brûlée, sheet cake advertised as tiramisu……. Jamaican: The best food of all and cute little cats running around! Japanese: most fun experience and great food - we loooved our chef. Cornwall Buffett: awesome breakfast! So many great options. Fresh local fruit was amazing. Surf and turf: our least favorite -bleck Italian: don’t even attempt the tiramisu French: gross Jamaican lunch buffet: This was amazing! Probably my favorite and the best bet for deserts Beach grill: Amazing jerk chicken here! Overall: We had a fantastic time and totally fell in love with Jamaica. Just go with the flow and have a good sense of humor about things. It was a wonderfully relaxing time and well worth the money. Dole out lots of tips and you will receive great service.
My Stay
Joye A on Sep 21, 2023
I have been to Iberostar before and was impressed then and this time did NOT disappoint! The resort was fantastic, the staff was great and friendly and MY BUTLERS ORAIN AND MARTIN were AMAZING! They were very friendly and personable-awaiting all our needs and meeting them timely! They were extremely accommodating and made my birthday trip/celebration VERY memorable and relaxing! They went above and beyond with their service and their communication-meeting and exceeding all our needs! There needs to be more Orain’s and Martin’s in the world of customer service. THANK YOU BOTH FOR A JOB BEYOND WELL DONE-YOU ARE VERY APPRECIATED!!!!
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