Overview
JOIA Rose Hall by Iberostar offers an unrivaled experience, designed to pamper like never before. Here, guests are treated to an all-inclusive, all-suite, adults-only paradise, with gourmet dining and dazzling amenities. The elegant colonial style architecture offers a stunning atmosphere designed to offer maximum comfort and maximum pleasure.
Adults Only 18+
Check in
3 p.m.
Check out
12 p.m.
Rooms
295
Inclusions
- Daily activities
- Round-trip airport transfers
- Personal butler service
- Exchange privileges: Guests may use the facilities, restaurants, beach area and all amenities at the Iberostar Selection Rose Hall Suites and the Iberostar Waves Rose Hall Beach Resorts.
- Online or mobile check in available
- All taxes
Rooms
- 1 king bed, or 2 double beds
- 1 king bed, or 2 double beds
- Maximum 2 adults
- Large balcony or terrace with hammock
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Safe
- TV
- Complimentary toiletries
Grand Suites:
• Online check-in*
• Room selection through “My Room Online”
• Special welcome drink
• Refreshing towel upon arrival
• Registration at reception (not private)
• Hotel & Room orientation made by bellman
• Resort Credits
• Bottle of local wine/liquor
• Grand Experience Team courtesy call during stay
• 24 hour Guest Service
• Grand Experience Team available to assist the guest needs in the hotel areas
• 24 hour Bellman service
• 24 hour Valet parking service
• Pool Grand Experience Team service
• Resort guided tour by appointment (Grand Experience Team)
• Grand Experience Team courtesy call day before checkout
• Baggage claim by bellman in room
• $ Late check out**Subject to availability
- 1 king bed, or 2 double beds
- Ocean view
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 2 adults
- Large balcony or terrace with hammock
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Safe
- TV
- Complimentary toiletries
Grand Suites:
• Online check-in*
• Room selection through “My Room Online”
• Special welcome drink
• Refreshing towel upon arrival
• Registration at reception (not private)
• Hotel & Room orientation made by bellman
• Resort Credits
• Bottle of local wine/liquor
• Grand Experience Team courtesy call during stay
• 24 hour Guest Service
• Grand Experience Team available to assist the guest needs in the hotel areas
• 24 hour Bellman service
• 24 hour Valet parking service
• Pool Grand Experience Team service
• Resort guided tour by appointment (Grand Experience Team)
• Grand Experience Team courtesy call day before checkout
• Baggage claim by bellman in room
• $ Late check out**Subject to availability
- 1 king bed, or 2 double beds
- Ocean view
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 2 adults
- Butler service
- Large balcony or terrace with hammock
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Safe
- TV
- Complimentary toiletries
Upper Grand Suites:
• Personalized pre-arrival contact to learn the guest’s preferences*
• Online check-in*
• Room selection through “My Room Online”
• Personalized welcome
• Special welcome drink
• Refreshing towel upon arrival
• Private check-in with a Hotel & Room orientation made by the butler
• Resort credits
• Customized Minibar
• Bottle of local wine/liquor
• 25% of discount on Star Prestige
• Butler courtesy call during stay
• 24 hour Guest Service
• Exclusive Grand Experience Team with butler service
• 24 hour Bellman service
• 24 hour Valet parking service
• Pool Grand Experience Team service
• Ironing service
• Resort guided tour by appointment (Butler)
• Butler courtesy call, day before checkout
• Butler support for any guest needs
• Personalized farewell of guests
• Baggage claim by bellman in room
• Complimentary late check out* *Subject to availability.
- 1 king bed, or 2 double beds
- Pool view
- No more than 2 guests in the room
- 1 king bed, or 2 double beds
- Pool view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Ceiling fan
- Concierge service
- Pillow menu
- Smoke-free
- 24 hour room service
- Access to the Spa's Hydotherapy area
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Safe
- TV
- Complimentary toiletries
Amenities
Lobby
Aerial View Pool
Aerial
Beach
Main Pool
Fitness Center
Fitness Centre
Buffet
Buffet
Kiniro
Restaurant
Restaurant
Restaurant
Restaurant
Sports Bar
Spa
Spa
Golf
Grounds
Location
Reviews
TripAdvisor Traveler Rating
Beautiful country
Stella B on May 10, 2025
Some minimal service issues but overall resort was pretty. Great bartenders and excellent food! Cedric in star prestige was awesome and Sherka was exceptional. Chef Odane was the best chef in the entire resort. He was very accommodating, friendly, fun and such a skilled chef.
Amazing Vacation !!!
Remo B on May 09, 2025
We have been to the Grand numerous times.... what a great time we have there. It is honestly our favourite place to be .... the resort is awesome .... but it's the staff that honestly keep us coming back !!! Bassine and Nadika in customer relations are available via email before we arrive if you have any questions, they do a great job making sure our stay is seamless and enjoyable. Don't hesitate to reach out to them. Thank you Bassine and Nadika for being a special part of our wedding. Our arrival to the hotel is always so much fun ... Everyone is greeted so well by the bellhops who take your bags and help you in. This time we thank Sean for the great welcome and great service getting us to our rooms. The front desk girls and Barrington are all so helpful as well ... they do their best to make sure we have a room we will like ... and the check in process is always fun and enjoyable. This visit was extra special because we brought our family as we were getting married on the resort. Our family loved every moment spent there .... Thank you to Marsha-Ann for co ordinating the wedding. She did an incredible job and everything was done so seamlessly, we had nothing to worry about except showing up. There are SO many people that make our stay such a good time. Clive in the mornings at the Lobby bar is so fun, and makes the best espresso martini's. Garry, Andre and Deveon in the evenings all have great personalies and give great service. They are ALL awesome in the Lobby bar and the service we mainly received this trip from Alexia and Amanda while seated was top notch. The rooms are really nice and well kept. The housekeeping staff is simply amazing and on this trip we must say thank you to Tashae' and Sharon for all the great work they do. Along with them a special thank you to butlers Rohan and Gary whom went over and above to make our stay special. Breakfast in the Cornwall buffet is always good .... and the lunch buffet down by the beach every day is great as well. We never go hungry. As for dinners .... They are simply incredible and we are never disappointed. Managers Dovia and Judy do a great job popping in and out of all restaurants making sure service and food is all top notch and everyone is being looked after and happy. Surf and Turf is one of our favorites, Thank you Andrew and Kenloy this last trip for the great service. What has now become one our favourites is the Italian, Stefan the manager goes out of his way to help his staff and to make sure everyone is happy with their meals.Thank you everyone for great meals during our stay. Theolynn, Seon and Anishka at the towel hut are 3 people that also make our day ... they have towels always at hand... floatation devices and sunscreen readily available. They are always so happy and genuine and a pleasure to chat with. The entertainment staff led by Deivy whom has done a great job taking things to a new level. We were thoroughly entertained throughout by all ... thank you especially Angel, Bubbles and of course Smiley. In ending I have to mention the late night fun we had at the small and quiet Hemmingway Bar. The mixologist Michele is one of the resorts best kept secrets. Stop by in the evenings and have an incredible drink. Thank you everyone at the Grand! Carol and Remo
Vacation Offers
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Receive up to $800 in resort coupons with a minimum stay at select all-inclusive Iberostar Hotels & Resorts in Mexico and the Caribbean.
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