TripAdvisor Traveler Rating

Visited hotel for two nights. Hotel was perfectly located near Broadway and all the shops bars and store were in walking distance. Staff was very friendly and easy to deal with. Food selection from the “three” Hotel restaurant/ bars. The bridge bar was impossible to get service at as the bartender older bald gentleman sat at the end of the bar talking to his buddy all night. No one came to our table to see if we wanted drinks or food so we left. If you walk thru the convenient area and turn right you will walk out into better places to eat and better service.

The reason what separates this hotel from others. My wife’s birthday, last minute booking. Other hotels in downtown Nashville, no help what so ever. This hotel went above and beyond my expectations. We were out this afternoon , returned to the room, A hand written note , bottle of iced Champagne, wishing my wife a happy birthday. upgraded room to a corner room. I never asked for any of this!!! There is no way to express my gratitude to this hotel. There is no way in hell I would book anywhere else. Thank you for making this stay beyond my expectations. I have stayed in Nashville Downtown many times. This hotel is the only real deal!!?

Great service and great food on the 3rd floor Bridge Bar. Special shout-out to chef Danny and bartender Alex for making our time enjoyable! The view is also great and the seating is super comfortable. We had a great time and didn’t have to fight unruly crowds. The salted caramel wings were to die for…

Chef Danny made our stay with salted caramel wings. His sweet hot wings are incredible. His hot sauce is out of this world delicious. Coming back tomorrow for more. This is way better than the famous Nashville hot chicken. You've gotta come and try this!

Remonda was wonderful at the front desk: helpful and professional. The hotel is clean. An excellent location. Staff is very helpful. Lobby is really cool, rooms are large. Interior seams updated. Overall great experience, would definitely recommend it.