TripAdvisor Traveler Rating

The gift shop really is a joke. The restaurant food is way over priced. We reserved a King but got stuck with 2 full sized beds. You can imagine how uncomfortable that is for two adults. The air conditioner was not working properly. The HVAC guy came and looked at it but it didn’t seem to get any better. The staff was nice and it’s in a good location for walking. The parking garage situation is a mess but that doesn’t surprise me when it comes to downtown hotels. No microwaves in the room and no actual vending machines on the floors. The room was clean and the view was decent

What a great experience we had at this hotel! From our check in to the luggage assistance to the incredible time at the Bridge Bar - we just loved everything ! Danny the chef at the Bridge Bar is an absolute gem and an incredible chef. We never knew the Bridge Bar was here so want to make sure everyone knows to stop by and eat and drink and enjoy ! The hotel is so close to everything yet a nice oasis away from the crowds on Broadway. Definitely will be back and want to thank the entire staff for a wonderful experience.

The staff was so kind and helpful our entire stay. The location is smack in the middle of the city and convenient in walking to so many things. A vehicle is nice to have if you’ve flown but not always necessary.. The room was very clean and smelled like it. I would definitely stay again. Highly recommend.

This hotel is in a great location within easy walking distance of the bars, shopping, Assembly Food Hall, the Ryman, State Capital, etc. This can be a busy hotel when there are business meetings/events going on, but during our 5-day stay, we were only minorly inconvenienced a few times with long elevator waits. The rooms are clean, the beds are comfortable, and we appreciated having a small fridge. A downside is there is very little storage area in the bathroom and only two small dresser drawers for folded clothes. We were frequently disrupted by noisy neighbors. We spoke to the front desk about the noise, and they were willing to move us. All the associates we encountered were friendly and helpful. Shout out to the valet team, they helped us out with a rental car we only had for the day.

I stayed two nights on a work trip. We’ll appointed rooms, great staff at check in and a well organized lobby. The hotel is a few blocks from Broadway and all of the downtown nightlife if that’s what your looking for. The front arranged an early morning ride to the airport. Would gladly stay here again.