Hotel

Grand Hyatt New York

New York 4.0

Learn about all active advisories related to this hotel

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

This sleek and elegant deluxe hotel is newly renovated and features modern, contemporary accommodation and state of the art amenities. Conveniently connected to Grand Central Station and sporting a prime location within walking distance to some of the major attractions including Times Square, Central Park, Fifth Avenue Shopping and Broadway theatres.

Resort Fees: 40 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

4 p.m.

Check out

11 a.m.

Rooms

1298

Rooms

Standard Room
  • 1 king bed, or 1 queen bed, or 2 double beds
Standard Room
Featured amenities
Included in all rooms
  • A/C
  • Hair dryer
  • Iron/Ironing board
  • Safe
  • TV

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

The age range below will determine the quantity of children during booking.
  • Children ages: 0 to 17
Type Amenities
The Lounge at New York Central Bar, Lounge
Check-in time: 4 p.m.

Check-out time: 11 a.m.

Wi-Fi

  • Lobby
  • Room
Type of restaurant Type of cuisine Open for Additional Information
New York Central À la carte International Breakfast, Dinner, Lunch
  • Rooms: 1298
  • Fitness centre: on site
109 East 42nd Street
New York, New York, United States of America 10170
212-883-1234
13 km from LGA
  • Business centre available ($)
  • Concierge
  • Currency exchange
  • Dry cleaning available ($)
  • Laundry services available ($)
  • Parking available ($)
  • Shopping onsite
  • Valet parking available ($)

Location

Address
109 East 42nd Street, New York, New York, 10170, United States of America
13 km from LGA airport

Reviews

TripAdvisor Traveler Rating

3.5 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 3.5
  • Service 4.0
  • Value 3.5
TripAdvisor users rated this property 5 out of 5

Great hotel

dannydew_1993 on Jan 30, 2021

Fantastic hotel. Right in the heart of midtown Manhattan. The staff couldn’t do enough for us. Will defiantly be returning in the future. If you want a great hotel I nyc this is the hotel for you. Staff are amazing couldn’t made us feel more welcome

TripAdvisor users rated this property 1 out of 5

If it quacks like a duck it’s probably a duck.

Richard E (Adelaide Hills, Australia) on Dec 16, 2020

Without sounding pretentious my stay at the Grand Hyatt was the worst hotel experience I have ever had. I paid 9k AUD for a Presidential Suite for New Years. The room was not available and they slipped us into a 1 bedroom suite without advising us that we had been downgraded. No real apology when confronted about it just said. We are fully booked and that’s what you have. The check in team were lacklustre, leaning on your palm and checking us in with 1 hand, no greeting, no banter no did you enjoy your 20 hour journey to get to NY. It took 4 days of a 5 day stay to speak to anyone in authority. The furniture in the rooms is dirty and the presentation of the Club room was even worse with stains on chairs my friends put down napkins before they would sit on it. This hotel is on a list to be demolished so the upkeep is minimal, the attendants don’t care and the overall customer service was appalling. I read constantly the feedback and find it amusing that it’s still actually accepting guests. The lighting system would turn on at all hours of the night. No full length mirror so my wife had to stand in the middle of the bed and look into the bathroom mirror. It was never explained that the tourist fee you pay entitles you to spend 20USD in the snack shop on concierge level. We bought back cheesecake to the room and had to eat it with a icy pole stick as the fully equipped kitchen was not equipped with cutlery or crockery. So I did get back 3k, but in reality all I did was pay for the room I got. The turnover of Management is astounding and those that I did reach out to never responded. I had to rate the experience 1 Star as no stars will not allow you to proceed. Do yourself a favour and stay somewhere else to avoid the disappointment. Their CEO Mr Mark Hoplamazian should mystery stay this hotel and see what his guests are really getting , because it isn’t much.

See More

Ready to find your next getaway? 

Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.