All inclusive

Moon Palace Jamaica

Ocho Rios - Runaway Bay 5.0

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Overview

Grab your swimming trunks and suntan lotion and head over to Jamaica where a new Moon awaits you. Moon Palace Jamaica Grande offers everything you and your family need for an unforgettable family vacation. If you're looking for a new experience, we have tons to offer, starting with countless tours around the island, and all-inclusive service to help make your stay at Moon Palace Jamaica Grande nothing short of amazing.

Check in

4 p.m.

Check out

11 a.m.

Rooms

705

Rooms

Deluxe Resort View
300 square feet
  • 1 king bed, or 2 double beds
  • Resort view
Deluxe Resort View
300 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Phone
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Welcome bottle of red wine and stocked liquor dispenser
  • Flat iron

Deluxe Ocean View
  • 1 king bed, or 2 double beds
  • Ocean view
Deluxe Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Phone
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Welcome bottle of red wine and stocked liquor dispenser
  • Flat iron

Superior Deluxe Ocean View
  • 1 king bed, or 2 double beds
  • Ocean view
Superior Deluxe Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Phone
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Welcome bottle of red wine and stocked liquor dispenser
  • Flat iron

Family Deluxe
  • 1 king bed, and 2 double beds
  • Partial ocean view
Family Deluxe
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Phone
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Welcome bottle of red wine and stocked liquor dispenser
  • Flat iron
Additional details

Family Deluxe Category:
24-hour room service with kid friendly menu and turndown service. Welcome amenities for families, Xbox/DVD player in the room, Selection of Xbox games upon request, selection of DVDs upon request, fun in the sun bucket kit, L’Oreal Kids bath products, in-room family guide with activities schedule.

Honeymoon Suite
  • 1 king bed
  • Ocean view
Honeymoon Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Phone
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Welcome bottle of red wine and stocked liquor dispenser
  • Flat iron
Additional details

Honeymoon Suite ammenities include;

  • Two 25-minute massages.
  • Private beach lounge chair area with waiter service.
  • Welcome bottle of wine.
  • Liquor dispenser with premium, upgraded brands of liquor.

Amenities

  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • "The Playroom" Kids Club
  • Wired Teens Lounge
The age range below will determine the quantity of children during booking.
  • Children ages: 4 to 17
Type Amenities
Loud Bar Bar, Lobby bar
Martini bar Bar, Lounge
Nightclub Nightclub Dance floor
Check-in time: 4 p.m.

Check-out time: 11 a.m.

Wi-Fi

  • Lobby
  • Room
Type of restaurant Type of cuisine Open for Additional Information
Buccaneers Reef Buffet International Dinner
La Gondola À la carte Italian Dinner Reservations required
Momo À la carte Asian Dinner Reservations required
Pier 8 À la carte Seafood Dinner, Lunch Reservations required
Boulangerie Snack bar Coffee and Pastries All day dining
  • Rooms: 705
  • Fitness centre: on site
  • Salon: on site ($)
  • Spa: on site ($)
  • Dedicated Wellness Area
St. Anns Bay
Jamaica
97 km from MBJ
  • Beach front
  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations not required, dress code in effect)
    • Unlimited domestic and premium drinks

A wide variety of a la carte restaurants and world-class dining options using the best local and imported ingredients, we offer many cuisine choices including Seafood, Italian, Asian, International and Steakhouse plus a gourmet corridor that will offer a wide variety of delectable food selections and more.  Featuring a Martini bar and homemade cocktails from sun up to sun down with brand name spirits all included, even in your room. All our wines feature special qualities ranked by wine connoisseurs and critics. 

Pools

  • Outdoor pools: 5

Water sports

  • Non-motorized watersports: on site

Other activities

  • Daily activities: on site
  • Nightly entertainment: on site
  • Swim-up bar
  • FlowRider® Double Wave Simulator
  • 24 hour front desk
  • ATM available ($)
  • Business centre
  • Concierge
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Laundry facilities available ($)
  • Medical services available available ($)
  • Meeting facilities available ($)
  • Parking
  • Tour desk available ($)
  • Valet parking
  • Wedding facilities available ($)
  • Bell staff service
  • Jewelry Store available ($)

Location

Address
St. Anns Bay, Jamaica
97 km from MBJ airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

Great trip! Will go back!

chevons2021 on Oct 23, 2021

People that are leaving bad reviews are just being Karens. This place was nothing short of amazing. The staff was amazing, the food and drinks were amazing and the activities were endless! We will be making this a regular visit!

TripAdvisor users rated this property 1 out of 5

Over-rated. Ruined birthday trip

georgiagF4301AL on Oct 22, 2021

They gave away our room and forced us to pay an additional $320 for an upgrade to what was supposed to be a honeymoon suite, which turned out to be the same category room we had originally booked. We felt like we were robbed., and it ruined our entire vacation.The manager apologized the next day and told us that she would get us a refund. We never got the refund until the day before we left. It left a bad taste in our mouths.We were never compensated for the hotel's mess up, we were only refunded the money we shouldn't have payed in the first place. The manager promised us he would take care of us during the trip, but did absolutely nothing. We had used toilet paper in our bathroom when we walked in the first night. The hotel was more focused on trying to sell us their over-priced vacation packages in Mexico....basically a timeshare. Staff was disrespectful and lacked customer service skills. There were a few good ones, notably Marlon the bellman, Shaun the poolside waiter, Shereda in public relations, Marie at the spa, and Marvin the waiter at my birthday dinner was above outstanding!!

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