Grab your swimming trunks and suntan lotion and head over to Jamaica where a new Moon awaits you. Moon Palace Jamaica Grande offers everything you and your family need for an unforgettable family vacation. If you're looking for a new experience, we have tons to offer, starting with countless tours around the island, and all-inclusive service to help make your stay at Moon Palace Jamaica Grande nothing short of amazing.
Welcome bottle of red wine and stocked liquor dispenser
Family Deluxe Category: 24-hour room service with kid friendly menu and turndown service. Welcome amenities for families, Xbox/DVD player in the room, Selection of Xbox games upon request, selection of DVDs upon request, fun in the sun bucket kit, L’Oreal Kids bath products, in-room family guide with activities schedule.
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
"The Playroom" Kids Club
Wired Teens Lounge
The age range below will determine the quantity of children during booking.
Children ages: 4 to 17
Bars and entertainment
Bar, Lobby bar
Check-in and check-out times
Check-in time: 4 p.m.
Check-out time: 11 a.m.
Type of restaurant
Type of cuisine
À la carte
À la carte
À la carte
Coffee and Pastries
All day dining
Health and wellness
Fitness centre: on site
Salon: on site ($)
Spa: on site ($)
Dedicated Wellness Area
St. Anns Bay
97 km from MBJ
Meal and plan options
All meals plus snacks
Dinner can be à la carte (reservations not required, dress code in effect)
Unlimited domestic and premium drinks
A wide variety of a la carte restaurants and world-class dining options using the best local and imported ingredients, we offer many cuisine choices including Seafood, Italian, Asian, International and Steakhouse plus a gourmet corridor that will offer a wide variety of delectable food selections and more. Featuring a Martini bar and homemade cocktails from sun up to sun down with brand name spirits all included, even in your room. All our wines feature special qualities ranked by wine connoisseurs and critics.
People that are leaving bad reviews are just being Karens. This place was nothing short of amazing. The staff was amazing, the food and drinks were amazing and the activities were endless! We will be making this a regular visit!
Over-rated. Ruined birthday trip
Oct 22, 2021
They gave away our room and forced us to pay an additional $320 for an upgrade to what was supposed to be a honeymoon suite, which turned out to be the same category room we had originally booked. We felt like we were robbed., and it ruined our entire vacation.The manager apologized the next day and told us that she would get us a refund. We never got the refund until the day before we left. It left a bad taste in our mouths.We were never compensated for the hotel's mess up, we were only refunded the money we shouldn't have payed in the first place. The manager promised us he would take care of us during the trip, but did absolutely nothing.
We had used toilet paper in our bathroom when we walked in the first night.
The hotel was more focused on trying to sell us their over-priced vacation packages in Mexico....basically a timeshare.
Staff was disrespectful and lacked customer service skills. There were a few good ones, notably Marlon the bellman, Shaun the poolside waiter, Shereda in public relations, Marie at the spa, and Marvin the waiter at my birthday dinner was above outstanding!!