Here now, sadly I cannot find a single positive to mention about this resort, the rooms are basic and dated, the food is appalling, most of the staff don’t appear interested, unfortunately for us we have another 10 days to go. Won’t return here
Like an elderly relative
Feb 24, 2024
On our second visit to the ( first in February of 20) The Decameron struck us a graceful older relative who is not going gentle into that good night.
A walk around the hotel and you can see glimpses of yesteryear.
To that end all of the reviews both good and bad are correct
The food is average, the accommodations are tired( our door did not quite close ..fan didn't work at all) all of which given the price point are almost to be expected.
The reason we will not be returning for a 3rd time is the service. Ironically I am not blaming the staff as I am sure they were doing the best they could given circumstances. In general getting simple things like coffee became an ordeal and the stress showed in the staffs faces and attitude.
I hope that the management gives the staff the resources it needs to be successful and return the Decameron to it's former glory
Quaint place, easy beach access
Feb 23, 2024
It’s a relaxed place, a little tired, but it is clean and the ground staff are very friendly and accommodating. The buffet is good, lots of food, could switch it up sometimes as I did get tired of the same thing. The al a cartes are okay. They need more staff in the snack bar. Overall, it was like camping, with your own hut in lovely garden setting. Very quaint, loved the outdoor access, privacy and close beach access. Good value, and it’s Jamaica! Enjoy mon!
All in all a lovely hotel and a beautiful location.
Feb 23, 2024
Having read the very poor reviews on this hotel I was apprehensive about what to expect but all in all we had a lovely stay. Check in was easy, quick and efficient, the cottage was clean and comfortable, set in beautiful gardens and a lovely alternative to staying in a hotel room giving us lots of privacy and wonderful views of the ocean. The location is wonderful with safe swimming areas. I like that this is a small hotel and not a large noisy resort, it has an authentic, personal feel. Yes there is seaweed but I think you'll find this on any beach in Jamaica and this shouldn't reflect badly on the hotel. The food is average and a bit repetative although a couple of nights we had some really lovely meals. Don't expect to be able to get a reservation in the al e carte restaurants as they never seem to be open! The biggest downfall for us was the rudeness of the staff at the main bar and we sometimes had difficulty getting served as they seem to favour the Americans. A big shout out to Andre who works mainly at the beach bar for his friendliness and hard work, such a lovely guy! This is a quiet hotel within a quiet area of Runaway Bay and I'm glad we decided to split our two week holiday with the second week in Montego Bay as I think I would have struggled with two weeks at this hotel because of the lack of things to do here but all in all I would be happy to visit again. Please bear in mind that this is a three star hotel so you are not going to get a luxurious experience but friendliness and good service from the bar staff doesn't cost anything! If you are looking for a relaxed getaway and are happy to overlook some minor issues then this hotel would be ideal. Please research the excursions before hand as the Tui reps are not very helpful!
Great holiday destination
(Manchester, United Kingdom)
Feb 22, 2024
We came out for 10 nights for my 50th. Had read lots of different comments and a few negative
However I couldn’t say anything negative regarding the resort
Little bungalow were gorgeous not far from the sea we had a garden has a very good sea view cleaned daily fresh towels. Nothing seem
To be to much trouble
Food was good had two al-carte restaurants Caribbean and Thai could use as much as you wanted had to book the day before. The Buffett restaurants could always find something to eat you would never go hungry no matter how fussy your eating habits.
Snack bar catered for all Jamaican patties were amazing
Beach was gorgeous cleaned daily plenty of beds
Entertaining team were good
We loved the Jetties bar and Jerome was so lovely he couldn’t do enough for everyone
Trip were easy to book d TUI reps were very helpful
Down side could be quite loud around the pool as a lot of people started drinking rum at 10am.
Not being able to go
Out of the resort as much as we
Would have liked not a lot around the complex
We would definitely come back again
We really enjoyed our selfs