SpringHill Suites by Marriott Anaheim - Maingate Resort reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

639 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Thank you

Marylouiloveyou (San Diego, California) on Jun 30, 2022

Welcome back Cynthia! Thank you for taking the time to help us with our trip while you were off work yourself. It was a great trip. We were glad we got to meet you before our trip ended. You are a delight and wonderful as a "Disney expert!" The hotel was clean and spacious. The a/c is extremely noisy. Breakfast was a great addition to our stay. We look forward to coming back at the end of the year!

TripAdvisor users rated this property 5 out of 5

Family trip to Anaheim

719rajs (Wayne, Pennsylvania, United States) on Jun 29, 2022

Outstanding place to stay for Disney. Very friendly staff, great room, good breakfast and less than a mile easy walk to Disney and walk home after a long day at Disney. Sofabed was comfortable and bathroom was the best of our trip which included more expensive hotels, with lots of space, towels, and strong shower.

TripAdvisor users rated this property 4 out of 5

Cynthia @ Front Desk a huge Disney Info Plus!

rwJ2454WY on Jun 28, 2022

We stayed here recently to do 2 days at Disneyland and CA Adventure! The location is good. A little long for walking, but the front desk was great and they were willing to waive our hotel parking, so that we could pay for Disney parking. Alternatively can walk about 25 min back to hotel. We agree with other reviews as we met Cynthia as well, and she was truly amazing and passionate in sharing all the info and tips she knew about the Disney parks and how to best and most efficiently visit and benefit. She spent a good amount of time chatting with us and answered all our questions and how to use the app, etc. THANK YOU SO much! The rooms were perfect for our needs, comfortable beds and a/c. We used the pool one afternoon. It was well used and crowded, which probably calls for extra attention to cleaning.

TripAdvisor users rated this property 5 out of 5

Cynthia @The Front Desk is AMAZING

HashtagDaz on Jun 26, 2022

My family and I (group of 6 adults 3 kids) stayed at the hotel June 23-26th. Cynthia at the front desk was absolutely incredible. She was super helpful and responsive to all our needs. She gave us great info to help us enjoy our first ever trip to Disney. Even when we had issues with the hotel, all minor, Cynthia made sure all the issues were quickly addressed. Usually you do not get this kinda genuine hospitality from hotel employees but Cynthia went above and beyond so I HAD to leave her a review. She was always professional, happy and eager to help. She's a Rockstar! Thank you Cynthia for making us feel like family!!

TripAdvisor users rated this property 5 out of 5

BEST HOTEL SERVICE EVER

sofs0110 on Jun 20, 2022

The front desk night shift is absolutely the best. Cynthia and Randy to be specific. They’re super nice & care for the customers. They truly go out their way to make sure you feel welcomed and have everything you need to be comfortable during your stay. Super nice people. They’re super friendly and definitely the best. Aside from the front desk, the rooms are really nice and neat. It’s such a comfortable experience. I will most definitely come back here. I’ve had no problems while staying here ! 11/10 recommend.

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